Find Out How the Plato’s Closet Return Policy Works

Item Return Request Find Out How the Plato’s Closet Return Policy Works

Everything You Need To Understand About the Plato’s Closet Return Policy

Plato’s Closet offers tons of high-quality secondhand goods to choose from, but you might not always find the perfect fit.

If you wonder how to return an unwanted purchase to Plato’s Closet, you’ve come to the right place. Learn everything you need to know about the Plato’s Closet return policy here and get your money back fast with DoNotPay’s help!

The Plato’s Closet Return Policy—Here’s How It Works

If you’d like to return an item to Plato’s Closet, you must do it within one week of purchase. Due to the pandemic, this return window is extended to two weeks after the store’s reopening.


Most purchases are eligible for refunds. You can also get a refund if the item you ordered and paid for turns out to be out of stock. You will be notified via email if this happens.

Keep in mind that shipping costs are non-refundable.

The company will issue a refund to the original payment method within 2–3 business days of receiving your product, but this might vary depending on the store. For instance, some shops reimburse in the form of store credit, while others allow exchanges only.

Get in touch with your local Plato’s Closet store to find out more, or send questions via email to pc-corporate-operations@platoscloset.com.

To qualify for a refund, the item in question must be in mint condition and have its tags attached. You must also provide the original receipt as proof of purchase.

Products from the following categories are non-returnable:

  • Clearance sale items (exchange only)
  • Final sale items
  • Accessories
  • Shoes

If your return request gets rejected, you should consider selling your item back to the store. The profit you get from the resell might not cover the original cost of purchase, though. Plato’s Closet may also refuse to buy the item, especially if it was purchased from a different Plato’s Closet branch.

The Plato’s Closet Return Policy—How To Return Goods to Plato’s Closet

You can return your Plato’s Closet items only in person regardless of whether you purchased them online or in store. The process is fairly straightforward. Here’s what you should do:

  1. Carefully wash the items you’ve worn (if any)
  2. Place the items in their original packaging and include the tags
  3. Visit the Plato’s Closet location where you purchased the items or the nearest one in your area
  4. Approach a cashier to return the goods

The salesperson will inspect your goods to see if they qualify for a refund. This process typically doesn’t take long unless the store is busy.

Need Help Returning Items to Other Stores? Sign Up for DoNotPay and Send Your Request in a Jiffy!

While Platos’ Closet accepts only in-store returns, most other companies allow you to send your items via mail, which can be convenient if you’d like to avoid going to the store. Since most stores have a return policy that isn’t very intuitive, the process of returning items can be a hassle.

If you wish to return purchases to other retailers, but you’re not sure how to do it, or you don’t want to waste time navigating their return policies, you can rely on DoNotPay.

With our app, you can deal with returns in just a few clicks, as follows:

  1. Log in to your DoNotPay account
  2. Type Return My Purchase in the search bar
  3. Give the app some information regarding your order
  4. Submit the letter with your electronic signature

In just a few minutes, we will generate and send a personalized return request letter that explains the reason for your return and the solution you expect. Need a shipping label to mail your items? DoNotPay provides one free of charge!

Check out the table below to see some of the retailers DoNotPay can help you with:

Walmart Nordstrom SHEIN Wayfair
Costco Sephora REI Houzz
Target Ulta Dell Fitbit
Macy’s Kohl’s Aritzia FIGS
H&M eBay REVOLVE Glossier
Lululemon Patagonia Shoes.com Zappos
Adidas Adorama Sears Buckle
Family Dollar GNC Poshmark Lush

Demand a Refund for an Unwanted Plato’s Closet or Any Other Company’s Item With DoNotPay

What should you do if you don’t get a refund although your goods are eligible for one? You can use DoNotPay to send a refund request fast! This is how to do it:

  1. Find the Chargeback Instantly product
  2. Select Get Protected
  3. Answer a few questions and proceed with Sign and Submit.

Has Plato’s Closet Wronged You? Sue It in Small Claims Court With DoNotPay’s Help!

If you have problems with Plato’s Closet and would like to escalate the matter, you can bring it to a small claims court. Are you worried about the expensive lawyer’s fees? No problem—you can rely on DoNotPay and handle the issue without wasting an unreasonable amount of money.

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