The Buckle Return Policy From A to Z

Item Return Request The Buckle Return Policy From A to Z

How To Make the Most of the Buckle Return Policy and Get a Refund Fast

If things went south with your latest Buckle purchase, we will show you how to return it effortlessly. Our comprehensive Buckle return policy guide covers everything from A to Z, and we’ve explained all the methods you can use to send the unwanted items back to the company in a jiffy.

Buckle Return Policy—General Terms and Conditions

According to the standard Buckle return policy, you can return most items within 60 days of purchase. The products you wish to return must be in original condition unless they arrived defective. All the price tags must be in place, while footwear has to be returned in the original box.


There are a few exceptions, including:

Product Return Policy
Swimwear and undergarments Must be:

  • Returned within 30 days of purchase
  • In new condition
  • Unworn and unwashed
  • With all original tags attached
  • With proof of purchase
Non-returnable items All items marked as non-returnable on the product description page cannot be returned unless defective
Face masks Ineligible for return

Buckle will deduct a $5 return shipping fee from your refund total. If you place a new order on the website 24 hours after initiating the return, the company will waive the shipping fee. You can return items from multiple orders in one package using the same shipping label, but you have to include a packing slip for each order.

How To Return Buckle Merchandise on Your Own

You can return items to Buckle by:

  1. Bringing them to the nearest store
  2. Mailing them to Buckle’s warehouse
  3. Initiating a return with DoNotPay

Make a Return to a Buckle Store

Whether you purchased the items in a store or you ordered them from the website, you can return them to any Buckle retail location. All you have to do is:

  1. Pack the items, preferably in the original package
  2. Take them to the nearest Buckle store
  3. Explain the reason for your visit
  4. Show proof of purchase

Since you won’t get a receipt for an online order, bring the packing slip associated with the purchase. If you don’t have it, present your confirmation email, and the employee will look up the order based on the transaction information.

All returns are refunded to the original form of payment. If you placed the order with PayPal but want to return the items to a store, your refund will be processed to a Buckle gift card.

Sending Buckle Products Back by Mail

To mail unwanted products back to Buckle, you will need a return label. Here’s how to request it:

Requesting a Return Label as A: Steps
Member
  1. Log in to your account
  2. Click on My Account
  3. Press Returns
  4. Select the items you wish to return
  5. Choose the return reason from the dropdown menu
  6. Click Continue and print your return label and packing slip (or have the return label and packing slip sent to your email)
  7. Place the items and the packing slip in the return parcel
  8. Attach the USPS return label on the package and drop it in your mailbox or in any United States Post Office dropbox
Guest
  1. Access the Guest Returns page
  2. Enter the email address you used when you placed the order and the order number
  3. Open the email Buckle sends you and click on the link to start your return
  4. Select the items you’re returning
  5. Print the packing slip and USPS label
  6. Place the products in a secure package
  7. Affix the USPS label to the parcel and drop it off in your mailbox or in any United States Post Office dropbox

If you don’t receive the email after an hour, contact Guest Service for assistance

If you are returning items purchased in a store via mail, you should include a copy of the receipt.

Here are all the methods you can use to initiate a return to Buckle:

Can You Initiate a Return Via: Yes/No
DoNotPay Yes
Phone No
Email No
Website Yes
In-Person Yes

When the Buckle Return Policy Gets Complicated, DoNotPay Offers a Helping Hand

If you can’t seem to make sense of the Buckle return policy, or you don’t have the time to complete all steps, our AI-powered app can start the process for you in a split second. We will:

  • Draft and send a custom return request letter to Buckle
  • Explain the reason for your return
  • Set a deadline to ensure your request sees the light of day immediately
  • Provide a free return shipping label
  • Get you your money back promptly

Sign in to your DoNotPay account and follow these three simple steps:

  1. Locate our Item Return Request feature
  2. Answer several purchase-related questions (attach photos if needed)
  3. Click on Submit

That’s it! To save you a trip to the post office, we will mail the request in writing to the merchant and help you dispute any possible arguments regarding your return.

We have helped thousands of customers return products to other popular retailers, including:

Walmart SHEIN Kohl’s Sephora Macy’s
Ulta Costco Target eBay Wayfair
Nordstrom REI Barnes & Noble Whole Foods Victoria’s Secret
Etsy Samsung Backcountry Burlington Lululemon

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If you want to get access to all of our nifty products, sign up now!