Understanding the Yandy Return Policy

Item Return Request Understanding the Yandy Return Policy

The Yandy Return Policy Cleared Up

In case you ordered from Yandy and got disappointed or changed your mind, we will break down Yandy’s return policy for you. We’ll also show you how DoNotPay’s Return My Purchase product can get you through the return process a lot more quickly!

All About the Yandy Return Policy

You can return a purchase to Yandy within 30 days from the original purchase. Yandy is restrictive on the number of return authorizations per order, i.e., it only issues one RA and one return label per order. This is why you should purchase carefully to make sure all items will fit you.

The company’s approximate deadline for addressing return requests is 14–30 business days of receiving an unwanted item.

How To Return a Yandy Product

There are two options for returning a product:

  1. Bringing your item to a Happy Returns Return Bar
  2. Dropping off the package at a FedEx location

Returning an Item to a Happy Returns Return Bar

Bring your unwanted items to a preferred Return Bar location. The personnel will scan your Express Code and approve your return right away—this initiates a refund instantly. This way, you avoid paying the return label fee for mail returns.

Returning an Item via Mail

To mail your product, you need to do the following:

  1. Find Return Authorization (RA) Request on the company’s website
  2. Enter your email address and your order ID
  3. Click on Start Return Authorization
  4. Choose the type of compensation—store credit or a refund

You should receive an email with a copy of the RA and the optional USPS return label.

If you use the USPS return label you get via email after your return was authorized, you should pay a $4.95 fee. If you choose store credit instead of a refund, you won’t be charged.

You should ship your package to:

Yandy.com Attn: Returns

6750 W Van Buren Ste 130

Phoenix, AZ 85043

Yandy’s Return Policy Regarding Christmas Gifts

Christmas-themed purchases are made between November 1 and December 23. To be eligible for the return of a Christmas product, you should get your RA documentation no later than January 7. You also must ship your item back immediately after this date.

Yandy’s Return Policy Regarding Halloween Costumes & Accessories

All Halloween costumes and the related accessories purchased between October 1 and November 1 can be returned in exchange for store credit exclusively.

Policy Exclusions

Based on the Yandy return policy, the following types of items are non-returnable—RA requests for these products will automatically be rejected, and neither a refund nor store credit can be approved:

Non-Returnable Products Your Item Is Also Non-Returnable if It:
  • Panties
  • Men's Underwear
  • Stockings, socks, and tights
  • Last Chance Sale products
  • Sex Gifts
  • Gift Cards
  • Sexual Wellness products
  • Hair extensions
  • Is on final sale
  • Is not in its original packaging
  • Has no tags
  • Has stains
  • Smells like smoke, body odor, or fragrance
  • Has lotion or body glitter traces
  • Has human or animal hair all over it
  • Is a set missing some of its components
  • Has been laundered

Return an Unwanted Item With Ease With the Help of Our App!

Returning an item may seem like a nightmare. This is why DoNotPay is here to prevent endless email exchanges with customer service representatives that might follow and simplify the procedure. Here’s how:

  1. Log in to your DoNotPay account using any web browser
  2. Find the Return My Purchase product
  3. Answer a few questions related to your purchase
  4. Include photos if applicable and submit the request

After submitting your request, DoNotPay will work its magic. We will draw up a return request letter and send it to the company. To free you of any shipping charges, our app will also generate a free return label.

What Is Yandy’s Refund Policy?

As long as it has been less than 30 days from the purchase date, Yandy offers two options for the items that are eligible for returns—you can either get a:

  • Refund
  • Store credit

Use DoNotPay To Request a Refund for a Returned Item

After returning an unsatisfactory product, our AI-powered app can also help you get your money back. There are only a few steps that you need to complete:

  1. Log in to your account from any browser
  2. Find the Chargeback Instantly option and click on Get Protected
  3. Answer a few questions from our chatbot
  4. Click on Sign and Submit

Request a Return from Many Other Brands

Apart from the Yandy return policy, you can explore our learning center and find guides to return policies of numerous brands—with our app, you can return a product to any of these companies. Here are only some of the companies we can help you with:

Walmart Ulta Costco eBay
Nordstrom Sephora Target Macy’s
SHEIN Kohl’s Wayfair REI
Hot Topic Adidas The Container Store Aeropostale
Venus Clarks BevMo! MAC

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