Discover the Zzounds Return Policy With DoNotPay’s Thorough Guide!

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Zzounds Return Policy in a Nutshell

If you are investing money in something, you should have the option of returning the item in case it is faulty. Companies will often try to complicate the return process as much as possible so that you give up on it.

In this article, we will go over the Zzounds return policy and help you start the return request in the simplest manner once you .

What Is the Zzounds Return Policy?

Zzounds offers a 45-day complete satisfaction guarantee after your order is delivered. The company lets you return almost any item for any reason. If you decide to return a product, you can:

  • Request an identical replacement item
  • Exchange the product for another product
  • Request a refund

If you opt for an exchange, you should know that Zzounds requires the original product to be received and processed before they ship the replacement.

Are There Any Exceptions to the Zzounds Return Policy?

Zzounds has a list of items that can only be returned for:

  • Replacement—If they were damaged in transit or defective
  • Exchange or refund—If they are sealed (with shrinkwrap and barcode affixed)

Consult the table below for the full list and more details:

Copyrighted materials
  • Books
  • Videotapes
  • DVDs
  • Sample libraries
  • Style disks
  • Sound expansion boards
  • Software
Due to copyright laws
All instrument parts
  • Guitar parts
  • Amplifier parts
  • Turntable parts
Due to the possibility that you used them
Blank media
  • Cassettes
  • Open reel tapes
  • ADATs
  • DATs
  • CDs
  • DVDs
  • Removable memory cards
  • Hard drives
Due to the possibility that you used them
Items that are used in your ear or your mouth
  • Wind instruments
  • Mouthpieces
  • Guitar talk boxes
  • Earplugs
  • In-ear earphones
Due to health laws

Do You Need To Pay for Return Shipping?

Whether you need to pay the shipping depends on the reason for returning the item. Here are the possible scenarios:

  • If the product was damaged due to a company’s mistake, Zzounds will pay all the shipping charges
  • In case you are returning a product for any other reason in exchange for another product, the company will pay the shipping charges for the product they send to you. You will need to pay the shipping for the product you send back
  • If you want a refund, the company will repay the full purchase price of the product, but you need to pay the return shipping fee for the product you are sending back

How To Request a Return From Zzounds

If you are unsatisfied with the product you received, you can initiate a return on the Zzounds website. These are all the steps that you need to take:

  1. Navigate to the Returns page on the Zzounds website
  2. Click on Request Return Authorization
  3. Enter your first and last name
  4. Type in your email address
  5. Enter your order number
  6. Include item number
  7. Select a type of return:
    1. Exchange for the same item
    2. Exchange for a different item
    3. Return for refund
  8. Explain the reason for return in the provided field
  9. Click on Send Request

How To Initiate a Return From Zzounds in a Breeze With DoNotPay

DoNotPay provides you with a simple way of initiating a return request. Our app will deal with the tedious part of the procedure, while you only need to complete these steps:

  1. Find our Return My Purchase product
  2. Answer some questions about your purchase
  3. Attach photos as evidence (if any)

We will add a deadline by which the company has to process your request and provide you with a return shipping label free of charge!

Return a Faulty Item to Any Company With DoNotPay

DoNotPay can help you initiate a return request with some of the most popular brands out there. Consult the table below for more details:


Say No to Bad Purchases—DoNotPay Will Help You Get Back What’s Rightfully Yours

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