The REVOLVE Return Policy in a Nutshell
Did you shop at REVOLVE only to be disappointed by its products? Are you unfamiliar with how REVOLVE clothing returns work? DoNotPay created this guide to help you learn all about the REVOLVE return policy. Find out how to return your items and get your money back in no time!
We can also help you return your products to other clothing retailers, such as:
According to the REVOLVE return policy:
- You can return your items within 60 days of purchase for a full refund
- REVOLVE doesn’t accept returns for items declared as final sale ones
- You can return products you haven’t worn, used, washed, or damaged and items that have all original tags attached
- Swimwear and lingerie items are not eligible for returns without the protection slip
- You can only return shoes you tried on indoors
- Tops and dresses you’d like to return must not have any deodorant marks
- You can exchange your products within 90 days of purchase
- REVOLVE reserves the right to change the conditions or deny your request if you returned products valued at $7500 in total within one year
- You should contact customer support immediately if you receive faulty products
Check out the exceptions to the REVOLVE return policy:
|You can return these products within 30 days of purchase if you haven’t opened them
|REVOLVE accepts returns for bridal gowns if they are not worn or altered and have all original tags still attached. You can return them within 30 days of purchase
|Purchases made during the holiday season—from November 1st to December 25th—are eligible for returns for more than 30 days of purchase as long as the company receives them by January 10th
|REVOLVE considers all special orders of three or more dresses in the same style final
You can opt for one of these three ways to return your items to REVOLVE:
- In person with Happy Returns
- By mail
- Using DoNotPay
To return your products to REVOLVE in person, you need to:
- Visit the Returns and Exchanges page on the REVOLVE website
- Click on the Start Your Return button under the Happy Returns tab
- Follow further instructions to receive a QR code
- Visit your nearest Return Bar
- Show the QR code to a staff member and hand them your items
To return your items to REVOLVE by mail, complete the following steps:
- Visit the Returns and Exchanges page on the REVOLVE website
- Click on the Find Your Order button under the Via the Mail tab
- Follow further instructions to receive a free return shipping label
- Pack your items and stick the label onto the package
- Drop off your package at a UPS or FedEx location
If you’re returning items from multiple orders, write all the order numbers down on a piece of paper and include that paper in the package.
With DoNotPay, you don’t have to navigate confusing websites and follow lengthy processes to initiate a return request. To return your products to REVOLVE the easy way, you should do the following:
- Select our Item Return Request feature to start the return process
- Provide the essential information about your REVOLVE purchase and include photographic evidence if necessary
- Click on the Submit button
We will inform REVOLVE about your return by sending them a letter that includes all of the information you provided and a deadline by which they should process your request. You will receive a free return shipping label, which means that you don’t have to worry about shipping fees.
Do you have more products to return? We have plenty of guides to return policies from companies such as:
|Bed Bath & Beyond
|Barnes & Noble
|Abercrombie & Fitch
|Crate & Barrel
Once your return reaches the REVOLVE facility, the company takes up to three days to process it. You will receive a confirmation email when REVOLVE issues your refund. It may take several business days for the refund to reflect on your account, depending on your bank.
If you hit any bumps in the road while requesting a refund from REVOLVE, we’ll help you handle the situation. All you need to do is and follow these steps:
- Open our File a Chargeback feature
- Answer a few short questions about the refund you’re demanding
- Click on Sign and Submit
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
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The process of composing a return request letter is tiring, which is why you should turn to DoNotPay for help. Our app will assist you if you want to avoid similar bureaucratic hassles, such as:
- Scheduling a DMV appointment
- Skipping the customer service phone queue
- Drafting legal documents
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Sign up for DoNotPay to utilize all of our nifty products!
Frequently Asked Questions
Are Revolve returns free?
Revolve provides a complete refund within 60 days and exchange within 90 days of purchase. If you are a US customer, a prepaid return shipping label will be provided at no cost to return your order. In other words, Revolve ensures free shipping for your return.
Can you return Revolve sale items?
If the Revolve item you purchased is marked "final sale" and heavily discounted, it cannot be returned for a refund, exchange, or store credit.
How long does it take for Revolve to refund?
The time it takes for refunds to be processed usually varies depending on the financial institution and may take several business days.
How to use the Revolve store credit?
How to return Revolve items from Canada?
Yes, you can ship an item back to REVOLVE for free. Visit this page, input your order number and details, and you can print the UPS label. Then, you can drop off your item at any UPS Store in Canada. It typically takes us 2-3 business days to process your return after it has been received at our facility. Once Revolve has processed your return and issued a refund, you will receive an email confirming that your refund has been processed.
How to reach Revolve's customer service?
You can call Revolve's customer service line at:
- +15629265672 (USA)
- +18336111896 (Canada)
Find the table below for Revolve customer service's hours of operation:
|Monday - Thursday
|3:00 a.m. - 8:00 p.m.
|Saturday - Sunday
|10:00 a.m. - 6:30 p.m.