Don’t Let the Costco Return Policy Give You a Hard Time—DoNotPay Can Help

Item Return Request Don't Let the Costco Return Policy Give You a Hard Time—DoNotPay Can Help

How To Untangle the Costco Return Policy

Costco established one of the most flexible return policies among other retailers, but this doesn’t mean the rules are perfectly clear to everyone.

If you are struggling with starting a return because you aren’t sure whether you are eligible for it, we can assist you! This article will show you how being familiar with the Costco return policy can help you take back damaged or wrong items the easy way. We also provide a step-by-step guide to creating airtight return requests for any other company, such as eBay, Target, or Walmart!

What Is Costco’s Return Policy?

The company allows you to take products back for any of the following reasons:


  • Your purchased item is damaged
  • The item doesn’t meet your expectations
  • You received duplicate products
  • The courier delivered the item to you by mistake
  • You ordered something but got a completely different product
  • You changed your mind and don’t want the goods anymore
  • The product was added to your online order by mistake—mostly in terms of quantity

In most cases, you can return unwanted items at any time, as there are no specified return deadlines. The only exception is a 90-day return window within the special Costco return policy on electronics, which covers:

  • TVs
  • Cameras
  • Aerial cameras
  • Projectors
  • Computers
  • Camcorders
  • Touchscreen tablets
  • Major appliances
  • Smartwatches
  • Mobile phones
  • MP3 players

Costco doesn’t provide the return option for alcohol, cigarettes, Special Order Kiosk programs, and Custom Installed programs. Tires and batteries you purchase from this retailer may also come with a limited warranty.

Can You Return an Item to Costco Without a Receipt?

Yes—it’s possible to take the unwanted items back to Costco even if you lose your receipt or can’t find the email order confirmation.

How Can You Return Goods to Costco?

Depending on the purchase type and your preferences, you can choose whether you want to return the products:

  1. Online
  2. By visiting a Costco warehouse

Costco Online Returns

The first option is to start your return online. Here are the steps you should follow to do so:

  1. Log in to your Costco account
  2. Navigate to the Orders & Returns tab
  3. Click on Return Items next to the order in question
  4. Follow the instructions to finalize your request submission

When Costco receives your demand, they will send you a return label, which you should attach to the parcel once you place the undesired items in it and seal it. The last steps include arranging a pickup with a courier or shipping the goods back to the merchant yourself.

Note that the following types of products can’t be mailed back but only returned to a Costco warehouse:

  • Tires
  • Tickets
  • Jewelry
  • Apple products
  • Optical items
  • Digital goods
  • Perishable items
  • Items purchased online

Costco Store Returns

Bringing items back to a Costco retail location or warehouse is another option. This way allows for a quicker return process and an immediate refund or replacement.

All you need to do is locate a Costco facility in your vicinity using the company’s warehouse locator and take the products back there. You should bring a valid receipt and keep the items in their original packaging.

Can You Start a Return With Costco Via Yes/No
DoNotPay Yes
Email No
Online Yes
Phone No
In Person Yes

According to the Costco Returns Policy, When Will Your Return Be Processed?

The merchant usually needs two to four business days to process your return and issue a refund to the original payment method.

Keep Calm and Use DoNotPay To Return Unwanted Items in a Heartbeat!

If you got disappointed after receiving a poor-quality product and realizing how many confusing steps a return takes, DoNotPay is the right solution for you! You don’t need to start regular return processes that take days to complete or waste your time in shop queues. We help you create a return request in no more than five minutes and avoid the hassle and bureaucracy.

Here’s what you need to do to use our service:

  1. Subscribe to DoNotPay and access your account
  2. Navigate to the Item Return Request option
  3. Provide the necessary information about your issue
  4. Upload the photos showing the damage or other flaws if applicable

We will make sure your request reaches the merchant as soon as possible!

Despite its customer-friendly return rules, Costco may give you a tough time when it comes to the duration of the return process. DoNotPay helps you skip this inconvenience by sending a special demand to the company requesting a limited time frame for the return. We can also help you get a free shipping label to avoid additional costs if you’re sending the items back via mail.

Once you sign up for our app, we can send return requests to many other merchants, including:

Returned Your Faulty Item? Discover Other Nifty DoNotPay Products!

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You Don’t Have To Waste Time in Endless Lines

Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! You won’t have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need.

If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.