Aritzia Return Policy From A to Z

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A Rundown of the Aritzia Return Policy

Have you noticed that an item you bought at Aritzia is faulty? Is your new coat two sizes bigger? Don’t fret—we’re here to give you information about the Aritzia return policy so you can right that wrong!

Our app will also provide you with a step-by-step guide to submitting a return request with Aritzia. to send your return request with zero hassle!

What Is the Aritzia Return Policy?

The Aritzia return policy depends on how you purchased your items and whether the items you bought are regular-priced or final sale merchandise. Rules differ depending on whether you purchased the items:

  1. Online
  2. In store

Aritzia Return Policy for Online Purchases

If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date.

If the items you bought were on sale—less than 50% discount—you can return them within 14 days of the shipping date for merchandise credit on an eGift Card. Aritzia doesn’t grant refunds to the original form of payment for discounted items.

Aritzia doesn’t allow exchanges for online purchases.

Aritzia Return Policy for In-Store Purchases

Items bought in Aritzia stores can only be returned or exchanged in the store where they were originally purchased. You have ten days to return the item and receive a refund to the original method of payment. If you don’t complete the return process within ten days, Aritzia will allow you to exchange the item within 21 days of your purchase or give you merchandise credit.

What Items Can You Return to Aritzia?

To return the items, you will need to provide a valid receipt. You can return the items as long as they:

  • Are in the original state—unwashed, unworn, and undamaged
  • Have original tags

The items that aren’t eligible for return or exchange are as follows:

  • Intimates
  • Hosiery
  • Final sale items
  • Bodysuits
  • Face masks
  • The Super Puff Personalized items

How To Return Items to Aritzia

To return an item to Aritzia, you have the following options:

Can You Initiate a Return to Aritzia ViaYes/No
In personYes

How To Return Items to Aritzia via Mail

To return your items via mail, follow the steps below:

  1. Sign in to your Aritzia account
  2. Go to your Order History
  3. Reference the appropriate carrier website and accessible return drop off locations
  4. Follow the instructions provided on the Return Confirmation page to pack up and ship your return

You should send your items within 30 days of receiving the shipping confirmation and e-receipt email. Aritzia will process your return within seven to ten business days after receiving the package.

If you made multiple orders and want to return all of those items, you will need to contact the Aritzia concierge to initiate your return. You can reach them at 1-855-274-8942.

How To Return Merchandise to Aritzia in Person

You can go to an Aritzia store to return or exchange an item. Follow these instructions to do so:

  1. Find the right boutique using the Store Locator
  2. Head over to the store
  3. Ask a staff member to process your return request

DoNotPay Can Handle Your Return Request in Three Clicks

Forget about dealing with complicated return processes by yourself—DoNotPay offers a product that will make your life easier! Avoid the complications that come with returning items, and rely on DoNotPay to send the perfect return request letter in your name. We will inform the company of your return reasons and even speed up the return process by presenting a deadline by which they must process the request.

Using our platform is straightforward—follow these steps to initiate your return:

  1. Select the Return My Purchase product
  2. Provide us with details about your purchase and the reason for the return request

DoNotPay will send the request letter to Aritzia immediately and provide you with a shipping label so that you can return your items free of charge.

Aritzia is not the only company we can help you with! We have helpful guides on return policies of numerous brands, some of which you can find in the following table:

Victoria’s SecretTargetHarbor Freight
Macy’sBed Bath & BeyondSephora

DoNotPay Helps With Refunds Too

If you aren’t satisfied with your purchase and want your money back, DoNotPay can help! We have a feature that helps you demand a refund in a breeze. Follow the steps below to send your request:

  1. Sign in to DoNotPay
  2. Open the File a Chargeback feature and click on Get Protected
  3. Provide details about the refund you’re asking for

Once you complete these steps, DoNotPay will send your refund request automatically.

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Frequently Asked Aritzia Return Policy Questions

What's Aritzia's return policy in Canada?

If you return an Aritzia item from Canada, a return postage fee of $8 will be deducted from your refund.

What is Aritzia's holiday return policy?

Regular-priced holiday gifts can be returned for a full refund by January 7. Sale items cannot be returned for a refund.

Note that Aritzia does not offer in-store returns or exchanges on December 24th and December 26th.

What's Aritzia's return policy in store?

You can return an Aritzia item for a full refund within 10 days, or a store credit within 21 days. Note that sale items cannot be returned if you bought the item in-store.

What's Aritzia's online return policy?

You can return an online Aritzia order for a full refund within 14 days from the shipping date, or a store credit within 30 days.

What's Aritzia's refund policy?

You can return an in-store purchase to Aritzia for a full refund within 10 days, and an online purchase within 14 days. After the deadlines, you can exchange your item or receive an Aritzia store credit within 30 days for an online order and 21 days for an in-store order.

What's Aritzia's return policy for sale and final sale items?

Online Purchase

Aritzia's final sale items (those that are discounted 50% or more) can be returned for a store credit or eGift card within 14 days of the shipping date.

In-Store Purchase

Sale items that are bought in an Aritzia store cannot be returned.

Holiday Purchase

If you bought an Aritiza sale item as a holiday gift, it cannot be returned or exchanged.

Can you exchange an Aritizia final sale item?

Yes, you can exchange an Aritiza final sale item in-store. Aritzia does not offer exchanges online.

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