Can I Return Passport Photos to Walgreens—Question Answered

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I’m Not Happy With the Results—Can I Return Passport Photos to Walgreens?

Many of us are familiar with the problem of passport photos. However much we try, they never seem to be as flattering as we would like.

You can’t do much about the subject matter in a passport photo as the image has to meet the government requirements. If there is a quality issue with the photos, though, you should be able to return them.

Can I return passport photos to Walgreens? DoNotPay will help you find out how!

Walgreens Return Policy and Satisfaction Guarantee

Walgreens wants you to be 100% satisfied with any product you buy from its stores—passport photos are no exception.

If you are dissatisfied with your passport photos, the company has a no-quibble refund policy.

You can return passport photos by:

  • Going to the store where you had your photos taken to return them
  • Calling the customer service number on 1-866-264-2910 for:
    • Mail orders
    • Ship to store orders

Walgreens will give you a refund or a full replacement, meaning you can have another photo taken and processed at no cost.

Why Do I Need Special Photos for Passports?

Using a service like that offered by Walgreens and other stores means that your photos are sure to fulfill the requirements for passports. The requirements are:

  1. Photo size
  2. Background
  3. Facial expression
  4. Clothing and accessories

Photo Dimensions

Passport photos must measure exactly 2” x 2” (5 cm x 5 cm). Your head should be in the middle of the photo and should be between 1” and 1 3/8” (2 cm and 3.5 cm) from top to bottom.


The photo background should be plain white and should not show any shadows. The outline of your head should be distinguishable from the background.

Expression and Composition

You should be looking straight into the camera with a neutral expression, with eyes open and mouth closed.

You can smile, but you should try to avoid it if possible.

Clothing and Accessories

It is best to stick to neutral colors, and you should not be wearing anything on your head unless it is for:

  • Religious reasons, but you need to provide a signed statement explaining your affiliation to a recognized religion
  • Medical grounds, in which case this must be confirmed in writing by a doctor

Glasses, tinted lenses, and sunglasses are not allowed.

Where Else Can I Get Passport Photos if I Don’t Want To Go Back to Walgreens?

If you decide that you are so unhappy with Walgreens that it doesn’t deserve a second chance, here are some other options for getting passport photos:

Passport Photo StoresExamples
Other pharmaciesCVS offers a similar passport photo service to Walgreens
Retail outletsMany retail outlets have passport photo facilities in store, including Walmart and Target. Costco used to offer this service but has now phased it out
Post officesU.S. passport offices are located in many post offices, so you can combine getting your passport photos with submitting your application
CouriersCouriers, such as FedEx, UPS, and USPS, offer passport photo services in many branches. You should check online or call your local outlet to confirm it offers the service
Other businessesAAA stores, many print shops, and travel bureaus may offer passport photos in their stores. A quick search online will confirm local availability

How Much Do the Other Stores Charge?

While Walgreens charges $14.99 for two photos, other stores’ and companies’ prices are as follows:

  • CVS photo—$14.99
  • Walmart—$7.44
  • Target—$12.99
  • FedEx—$14.95
  • UPS stores—$11.99
  • USPS—$15
  • AAA—between $10 and $15, depending on your membership level

Can I Save Money by Taking Passport Photos at Home?

Taking passport photos at home is relatively simple—all you need is a good cell phone, tablet, or camera to produce usable digital photos.

The more difficult part of this procedure is editing and processing the photos after you have shot them. You need to:

  1. Edit and crop your photo using your computer’s software or an online photo tool
  2. Print the photos on glossy or matte photo paper
  3. Trim the prints to the correct dimensions

If you are not adept at photo editing, this could be a frustrating and time-consuming process.

DoNotPay has the answer. We can save you the expense of store-bought photos and the hassle of taking your own by !

Get Your Passport Photos With No Hassle From DoNotPay!

DoNotPay can take all the difficulty out of getting perfect passport photos.

Our Passport Photos product takes your uploaded photo, checks that it is usable, and edits it to fit the bill. To use the feature, all you have to do is:

  1. in your web browser
  2. Click on our Passport Photos product
  3. Take a photo and upload it

We will do the rest! If your photo is acceptable, we will process it and send you a perfect digital passport photo via email and, if you so choose, via mail in between three and ten days. If you want hard copies, we can print them for you and send them to your door by mail!

Find your place of residence in the table below to see where you can have your passport photo taken:

San DiegoSacramentoBostonAlbuquerqueRaleigh
HoustonAtlantaPhoenixSan FranciscoDenver
CincinnatiRochesterLos AngelesColumbusScottsdale
HonoluluMinneapolisChicagoTallahasseeKansas City
New York CityPortlandPhiladelphiaAustinRockville
SeattleCharlestonSan JoseSan AntonioCharlotte
HerndonColvilleIndianapolisLas VegasBrooklyn

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Most Americans go through financial hurdles daily. You don’t need to put up with it all—as soon as you sign up for our app and voice your struggles, we will provide our assistance! DoNotPay is capable of:

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