Logitech Return Policy Deciphered by DoNotPay
Have you ever received an item from Logitech only to discover it wasn’t what you expected? Failing to understand the Logitech return policy may result in an unsuccessful return and extra costs, and that’s why we’re here! This extensive guide will help you navigate through the process of returning an item to Logitech.
Sign up for DoNotPay, and let us create a return request letter and send it to Logitech on your behalf!
Logitech return policy revolves around the following groups of products:
- New products
- Dented Box products
- Open-box products
- Refurbished products
You can return a new product bought from Logitech within 30 days of the purchase date. Make sure you have valid proof of purchase. The 30-day deadline is extended during the holiday season—purchases made from November 15 to December 23 can be returned until January 31 of the following year.
Logitech Dented Box products are items whose outer box has been dented, torn, or scratched. If a product you ordered came in a damaged box, you have 30 days to return it.
Logitech Open-box products are previously owned items that were returned to Logitech. Such items often don’t come with instruction manuals, documentation, or retail packaging and carry a limited 30-day refund-only policy. Exchanges are not possible.
Logitech refurbished products are items that have been returned to Logitech for testing, inspection, and repair. They may have scratches, dents, or other slight signs of wear and carry:
- A 90-day warranty
- A limited 30-day return policy
Engraved items can’t be returned, i.e., you can’t get a refund for them, and they can’t be exchanged for other goods.
If you want to return a Logitech product within the 30-day policy period, visit the Logitech Returns page. For Logitech G returns, visit the Logitech G Returns page.
To get started, you’ll need to enter:
- The order number
- Your email address
According to Logitech’s return policy, a refund includes:
- The purchase price
- The original shipping fee
- Handling charges (if applicable)
To get a refund for an online purchase, you should contact Logitech Support. Consider creating an account to get access to your support history and get more personalized assistance. Keep in mind that the product must be purchased directly from Logitech to be eligible for a refund—you can’t get your money back for returned Logitech items that you bought from other retailers.
The refund will appear on your credit card no later than three weeks after the company receives the returned product.
Even though the Logitech return policy is straightforward, the whole return procedure will require a significant amount of effort on your behalf. To avoid going back and forth with the company, opt for DoNotPay. Thanks to our Item Return Request product, you’ll be able to create a perfect return request letter in no time.
To start the process, you have to log in to your DoNotPay account and take the following steps:
- Look for the Item Return Request feature
- Provide us with info about:
- The company you are requesting a return from
- The product you want to return
- The purchase date
- The price of the product
- Attach photographic proof of your purchase (if applicable)
- Click on the Submit button
DoNotPay will create a custom return request letter according to the info you provided and send it to Logitech. By including a deadline for the company, we will make sure your request is processed in a timely manner. DoNotPay will also provide you with a return label so that you can ship the return package free of charge.
If you want to get familiar with the return policies of other major retailers, check out the table below:
If you feel like Logitech has wronged you by not accepting your return or refusing to give you a refund, we have a solution! You can sue them in small claims court with the help of DoNotPay—the world’s first robot lawyer that was also recognized by the American Bar Association.
We can help you:
- Write a demand letter
- Fill out all court forms
- Gather the paperwork you’ll need in court
- File a complaint
- Make a script with arguments you should use in court
When you create a DoNotPay account, you’ll be able to do the following with ease:
- Return an item you’re unsatisfied with
- Get a refund for damaged products and late deliveries
- File a complaint
- Get cash from your used gift cards
- Claim warranty
If worse comes to worst, we can guide you through suing any company in small claims court.
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