Menards Return Policy Deciphered

Item Return Request Menards Return Policy Deciphered

Menards Return Policy Explained—How To Return Menards Merchandise Effortlessly

Menards return policy should serve the clients, securing fair return and exchange conditions. Despite the company’s good intentions, returning Menards items can be a complicated endeavor. We’re here to take the weight off your shoulders and offer an easy solution to your return problems.

We will break down Menards return policy and walk you through the process. Subscribe to DoNotPay, and we can handle the entire procedure for you.

Menards Return Policy—General Information

If you wish to return an item to Menards, you have a 30- or 90-day return window, depending on the product. Customers can return purchased goods in the following ways:


  1. In a store
  2. Online

You can also return items purchased online to a Menards store, but the store keeps the right to refuse the return.

We listed the refund options below:

Payment method Refund option
Cash
  • Cash
Debit card
  • Refund to your account
Check
  • In-store credit if the receipt is less than six days old
  • Cash if the receipt is more than six days old
Credit card
  • Refund to your account
In-store credit, coupons, and gift cards
  • In-store credit

Unlike any other company, Menards allows its customers to make a return even after 90 days of purchase. Although you can’t get your money back, you’ll receive in-store credit in the amount of the original purchase price.

Menards Product-Related Return Rules

Menards return policy also depends on product type. Check out the details in the table below.

Product Type Return/Exchange Policy
TD (30-day over-the-counter exchange)
  • Return or exchange products within 30 days of purchase with a receipt
ND (90-day over-the-counter exchange)
  • Return or exchange products within 90 days of purchase with a receipt
GP (Gas-powered items)

(Including lawnmowers, snow throwers, tillers, log splitters, chipper shredders, generators, pressure washers)

  • Returns are possible within 30 days of purchase with a receipt, only if the product hasn’t been used, hasn’t been filled with gas, and is in the original packaging
SV (Service items)
  • May be returned within 30 days of purchase in unused condition and in the original packaging
  • Can be exchanged for a new item within seven days of purchase if the product proves faulty
MA (Major appliances)
  • Can be returned or exchanged within 30 days of purchase in unused condition and in the original packaging
SB (Special order items)
  • May be returned at the discretion of Menards with a 25% restocking fee
HI (Holiday items)
  • May be exchanged for the same or similar item of equal value
  • May be refunded at the receipt price before the holiday. After the holiday, customers are refunded at the lowest register clearance price
PG (Plant guarantee)
  • Perennials, trees, and shrubs get one year guarantee from the date of purchase
  • Return the product with a receipt, exchange it for another one, or get store credit for your purchase price
CI (Chemical items)
  • If opened, may be exchanged for the same or similar item at the same price point
  • Can be refunded with in-store credit
  • CI that are unopened may be returned as per the regular return policy
BA (Bargain area/clearance)
  • Merchandise bought during clearance is non-refundable
HP (Handling and packaging)
  • Non-refundable

Additional Info About Menards Return Policy

To complete your return, keep the following requirements in mind:

  • Products missing the original Universal Product Code can only be exchanged for an identical product
  • Returned merchandise bought on a rebate must have the original rebate receipt. Otherwise, Menards will deduct the value of the rebate from the return amount
  • Sale price adjustment is allowed during the sale of an item when purchased up to 14 days before the sale. In-store credit will be issued for this balance
  • End-of-season discounts, closeout items, and special promotions are not eligible for sale price adjustment
  • Returned products must be unused, in the original packaging, and contain all accessories, paperwork, and parts
  • The cost of the return shipping is deducted from your refund amount unless you’re returning defective merchandise
  • Cut or altered stock merchandise is subject to a 25% restocking fee

Menards doesn’t accept returns for:

  • Custom windows or window treatments
  • Custom exterior shutters
  • Doors
  • Steel door glass
  • Replacement table tops glass
  • Building plans
  • Blueprint sets
  • Study sets
  • Reproducible masters

Menards Return Policy Without Receipt

If you lost your receipt, you can print a Return Receipt only in case the purchase was made by check or credit card. To do so, visit the Return Receipt Kiosk located by the Customer Service Desk at any Menards store. For your convenience, you can print the Return Receipt online from your Menards account as well.

To look up a receipt online, you have to:

  1. Sign in to your account
  2. Select My Account from the dropdown menu
  3. Choose Lookup Receipts under the Recent Purchases section
  4. Specify the credit card you used for the purchase
  5. Check the box next to the desired receipt in the Select column
  6. Click on Save, and you’ll be able to view the receipt as a PDF and print it as needed

In case your items are on order, you will be issued in-store credit for the lowest price, including discounts. Keep in mind that Menards reserves the right to refuse any refund without a receipt. When trying to return an item without a receipt, a driver’s license or state ID is required to complete the process.

Returning Menards Merchandise by Mail

You can return the products by mail if you don’t want to visit a Menards store. All you have to do is:

  1. Contact Menards Guest Service Representative
  2. Explain the reason for reaching out, and a representative will answer your query
  3. Follow the detailed return instructions

Returning your package via mail is at your cost. Menards will also deduct a 25% restocking fee.

Menards In-Store Return Policy

With 335 locations in 15 states, there’s a fair chance you can find a Menards store in your neighborhood. To return the items, you must:

  1. Find a location that best works for you
  2. Bring the confirmation email or purchase receipt with you
  3. Show the order details at the Service Deck usually located by the entrance

Need an Easy Way Out of Complicated Return Policies? Let DoNotPay Take Over

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To start using this service, you should:

  1. Create a DoNotPay account
  2. Navigate to the Item Return Request feature
  3. Answer our chatbot’s questions regarding your purchase
  4. Upload pictures to prove your products’ condition if necessary

Our AI-powered app will generate a customized return letter and send it to Menards. You get to pick if you want to receive a refund or exchange your product.

Learn about the return policies of other popular retailers.

Walmart Ulta Costco
Ebay Nordstrom Sephora
Target Macy’s SHEIN
Kohl’s Wayfair REI
Ulta American Eagle Ross
Guitar Center Sam’s Club Lulus
Adidas Zappos Dell

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