Office Depot Return Policy—Make It Work To Your Advantage
We break down the Office Depot return policy and explain how to make it work in your favor. You can invest some time in returning the products on your own, or you can avoid the hassle and !
The return window for Office Depot merchandise depends on the product. You have a timeframe of 14 to 90 days, depending on the item in question. To return it successfully, you have to meet specific criteria. Check out the details in the table below:
|Office supplies||90 days||
|Ink and toner||30 days||
|Technology and electronics||14 days||
|Software, CDs, DVDs, and video games||14 days||
|Office Depot brand products||Anytime||
|Cleaning, breakroom, and safety||Cannot be returned||
|Gift cards, pre-paid & phone cards||Cannot be returned||
|Custom-made items||Cannot be returned||
You can return Office Depot products in the following ways:
- In person
- By mail
Whether you bought an item in a shop or online, you can return it to any of the 1000+ Office Depot stores. Bring your items to a checkout counter within the appropriate time frame, and you can get a refund or exchange.
To return Office Depot goods by mail, you’ll have to:
- Log in to your account
- Navigate to the Order History page
- Choose the order you want to return and select Return in the upper right corner
- Print a free return label
Once you have a return label, you can drop your item off at any carrier location. Note that you need an online account to process your return or exchange by mail.
Another method for returning your products by mail is with the Office Depot mobile app. Download it from the App Store or Google Play and follow the process.
Yes, but not all. Technology products without a receipt are not eligible for returns. Software, CDs, DVDs, and video games can only be exchanged for an exact item.
Other product categories will be refunded as an Office Depot or OfficeMax return card in the same amount as the lowest retail price during the last 90 days. The items must still be active in the company’s computer system to be refundable.
Office Depot’s return policy states that all returns without an original receipt require valid government identification. The company keeps the right to deny an exchange or return at any time.
Refund processing time and type depend on the payment method.
|Office Depot/OfficeMax gift card||
|Office Depot rewards certificate||
Office Depot return policy may seem simple in theory, but the reality is different. Many customers have complained about not being able to return their products in store, let alone online.
If you don’t want to get stuck with an unwanted Office Depot product or lose time on endless return attempts, DoNotPay offers a shortcut to the otherwise exhausting return procedure!
In less than 5 minutes, we will generate a custom return request letter and send it to Office Depot. Our AI-powered app will also set a deadline so that your request gets processed as soon as possible. You get to pick whether you want a replacement or a refund.
To get started, you need to:
- Create a
- Select the Item Return Request option
- Answer our chatbot’s questions regarding your purchase
- Attach photos of the product (if applicable)
- Click Submit
We’ll take it from there and ensure you get the desired outcome! DoNotPay has helped customers get what was rightfully theirs from companies, such as:
|Guitar Center||Sam's Club||Lulus|
Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing them—DoNotPay can do it all.
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Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! You won’t have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need.
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