How To Get Unbanned on Pokemon GO—Getting Back in the Game
Pokemon GO has hundreds of millions of active users and strict player guidelines, so bans are common. If you got banned from this game, do not stress out about it—DoNotPay helps you with bans, account suspensions, and locked accounts.
In this guide, we’ll explain the possible reasons for getting banned, how to get unbanned on Pokemon GO, and what to do if you don’t get a response to your unban request.
Niantic—the developer of Pokemon GO—may decide to ban your account due to a violation of its terms of service or player guidelines.
Here are some of the reasons why Niantic would ban your account:
- Harassing other users
- Creating inappropriate content or sending spam
Trying to cheat in Pokemon GO will not get you far because Niantic constantly updates its anti-cheat software.
Here are the actions that the software will detect and may get you banned:
- Using modified software while playing
- Using multiple accounts
- Sharing and selling your account
- Adding a false location
- Exploiting a game bug to win awards
Niantic considers any form of harassment unacceptable, and that includes:
- Abusing, stalking, or threatening other players
- Violating other players’ privacy
- Impersonating Niantic staff or other players
- Taking photos or videos of other players without their permission
Another way to get your account banned from Pokemon GO is by creating and sharing inappropriate content.
If you are not sure what kind of content is considered inappropriate, here are some examples:
- Spam email
- Pornographic and sexual content
- Hate speech
If you engage in any activity that violates Pokemon GO terms of service or player guidelines, you might not get banned right away. Niantic has a discipline policy that includes three ways to deal with players who commit offenses.
This discipline policy gives you three strikes:
- Permanent Ban
If you violated the rules of Pokemon GO, you will receive a warning message that informs you that cheating or similar action is detected on your account.
The company may also restrict your game by disabling the option to find a rare Pokemon and receive new EX Raid Passes. This measure will last seven days, and you will be able to play the game as before the warning.
In case Niantic detects violations on your account after the warning, you will get a suspension. You will receive a message about it, and you will not be able to access the game. This is a temporary measure that lasts 30 days, but you can make the wait shorter by filing an appeal.
If you were already warned and suspended, but you continued breaking the rules of the game, your account will be permanently banned. You will not be able to access Pokemon GO as Niantic will terminate your account.
If you believe your Pokemon GO account is unjustly suspended or terminated, you should file an appeal. To do that, you will have to follow these steps:
- Visit the Niantic help center
- Select the Ban Appeal option
- Enter your in-game username and email address
- Type in your appeal in the description field
- Click on Submit
After completing the steps, you will have to wait for a response, which can take days or even weeks. If you are not willing to do that, use DoNotPay to send a demand letter to Niantic and draw its attention to your case.
If you want to make sure Niantic takes your complaint seriously, DoNotPay can assist you. Our app can create a demand letter that will support your appeal and make sure Niantic provides you with a prompt response.
You only need to:
- Sign in to your DoNotPay account
- Click on the Unban Gaming Account feature
- Complete our questionnaire specifying:
- Name of the game
- Date your account was banned
- Reason your account was banned
- Your address and in-game username
If you feel like this ban is a result of Niantic discriminating against you, let us know by choosing your state or federally protected class. Our app will use this information to bolster your case.
DoNotPay will tailor a personalized demand letter and send it to Niantic on your behalf. The letter will include a two-week deadline to ensure your request is processed on time.
Aside from these, DoNotPay can assist you with issues on other platforms, such as:
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