What to Do if You Find Your PNC Account Got Suspended
Most of us walk around without worrying about whether our debit card will be declined when we swipe it. One of the most frustrating things about having your PNC account suspended is that your card won't work.
Understandably, you're probably anxious to regain account access as quickly as possible. Fortunately, you've found this guide. Today, we're going to be talking about why PNC suspends accounts, what you can do to get it back, and how you can resolve the issue worry-free with the help of DoNotPay.
Can I Appeal My Suspension?
A perfectly natural response to finding your PNC account suspended is wondering whether it is possible to appeal the suspension. Luckily, it is possible to ask PNC if they can reverse their decision. Unfortunately, the process isn't very convenient or easy.
What Should I Do if My PNC Account Was Suspended?
You have a few options if your PNC suspends your account. For instance, you can:
- Chat with a customer service representative through the online help page.
- Navigate to PNC's Live Chat platform to find a customer service representative to speak to.
- Visit your local PNC branch to see why your account was suspended and what you need to do to restore access to your account.
What Information Will I Need to Get My Account Back on My Own?
There is a lot of information you will need to request account reactivation with PNC. For example, you will need to be able to verify your identity. If you visit your local PNC branch in person, make sure you bring a photo I.D.
You will also need to know your Social Security Number. If you don't have this number memorized, put your Social Security card in your wallet and bring it with you to the bank.
Use DoNotPay to Take Back Your PNC Account
If you wake up to find your PNC account suspended, don't delay. Turn to DoNotPay to appeal the account suspension in just three simple, convenient steps.
- Log in to your DoNotPay account and locate the Unban My Account product.
- Answer a few questions related to your banned account.
- Click on the Sign and Submit button.
That's all you have to do! While it may seem too good to be true, it really isn't. With just a few taps on your screen, you can have a custom appeal letter. The best part is that you can feel completely confident that it will be drafted in fewer than five minutes and the company must respond within 14 days.
How Can I Avoid Having My PNC Account Suspended?
If you want to avoid having your PNC account suspended in the future, make sure you read the terms and conditions very closely. It is easier to prevent an account suspension or ban than to figure out how to get your account unbanned.
Advice For Traveling Within Your Local Area
If you plan to travel, notify PNC ahead of time. If you live in Tuscaloosa, AL, and you go to Ithaca, NY for the weekend, your bank will find it suspicious that your card is being used hundreds of miles from home.
There is a chance that the bank will text, email, or call you, asking you to verify that you made the purchase. With that being said, it is also possible that your bank will freeze your card. If your card gets frozen while you're traveling, you may have to:
- Visit a local PNC branch in the area and explain your situation to a CSR.
- Call the number on the back of your card to try to get ahold of a customer service representative.
- Log into your PNC account online or on the app on your phone and verify the attempted purchases.
- Email a PNC customer support team member and hope your request for help gets to the right person quickly.
- Try to live-chat with a PNC customer service representative.
Advice For Traveling Outside Your Local Area
If you plan to travel out of your local area, it is highly advisable to bring plenty of cash. You never know when you'll run into a situation where you need access to money, but a vendor doesn't take cards.
Also, you'll want to have cash or a backup card in your wallet in case PNC suspends your account, and there's not a local branch you can visit. If you try to call the number on the back of your card, there is no telling how long it will take for the issue to be resolved. That said, you can use DoNotPay's Customer Service product to skip the phone queue.
What Else Can DoNotPay Help Me With?
DoNotPay is an excellent resource if you don't have the time, patience, or desire to get your PNC account back. With that being said, that's not nearly all DoNotPay is good for.
We can help you restore account access or appeal an account suspension on almost any platform by drafting an appeal letter for you. Here are just a dozen examples of platforms DoNotPay can help you restore account access on the table below.
Can DoNotPay Help Me With Other Services?
DoNotPay isn't just the perfect tool in your toolbox for appealing an account suspension or ban. DoNotPay is also a wealth of related information. We're here to help if you have other legal problems, like: