Get the Lowdown on How To Check a JCPenney Gift Card Balance and Redeem Unused Value

Gift Card Cash Back Get the Lowdown on How To Check a JCPenney Gift Card Balance and Redeem Unused Value

Check a JCPenney Gift Card Balance and Turn Quality You Can Count On Into Money You Can Count

Too often, gift cards lie forgotten, and their unredeemed value goes to waste. This is an opportunity to get some cash that you shouldn’t miss out on!

DoNotPay can help you check a JCPenney gift card balance and claim any unspent value in cash.

JCPenney Gift Cards Explained

JCPenney (JCP) offers gift cards in standard denominations of $10, $25, $50, and $100, with custom amounts available between $5 and $500.


You can get JCPenney gift cards directly from JCPenney—either in-store or on their website—or from a range of online merchants.

JCPenney gift cards can be redeemed against online or in-store purchases in any of the store’s 689 locations, and they do not expire or lapse.

How Do I Do a JCPenney Gift Card Balance Check?

Checking the balance on your JCPenney gift card is quick and easy using the following methods:

Checking Method Explanation
In store Any JCP cashier will be able to swipe your card and tell you your outstanding card balance
By phone You can check a JCP gift card balance by doing the following:

  • Call 1-800-294-8804
  • Have your gift card and PIN handy
  • Follow the voice prompts
Online On the JCP website, you can check a JCPenney gift card balance online by entering the card number and PIN that are located on the back of the card

Once you have checked your balance, you can decide what you are going to do with any unspent amounts you still have.

Can I Redeem My JCPenney Gift Card for Cash?

JCPenney states in its terms and conditions that you cannot get cash back for your gift card except where required by law.

This refers to legislation in 11 U.S. states and Puerto Rico that allows you to redeem certain amounts on gift cards from the vendor. Most states set a limit of $5 on cash back payments, but some allow amounts of up to $10 to be redeemed.

What Can I Do With My Unspent JCPenney Gift Card Money?

The easiest option is to use any remaining balance on your JCPenney gift card against your next purchase at the store.

If you want other ways of redeeming the value of your card, you have a few options:

  1. Redeem the card for cash at a JCPenney store
  2. Exchange the card
  3. Sell the gift card at a kiosk
  4. Sell the card online

Redeem the Card for Cash at a JCPenney Store

If you live in one of the states that allow you to redeem cash on gift cards, you can try going to a JCPenney store and asking for cash.

You may find that the cashier does not know the law, so the process may become complicated and time-consuming.

Exchange the Card

Several websites offer a gift card exchange service for swapping unwanted gift cards for ones of similar value from vendors you like. You will only be able to swap your card for a percentage of its value, though, and the availability of worthwhile swaps may be limited.

Sell the Gift Card at a Kiosk

In many states, you can find kiosks that will make you an instant cash offer for your gift card.

Insert your card into the machine—which can be found in many grocery and department stores—and you will receive a cash offer that will normally be equivalent to 85–90% of the true remaining value on the card.

Sell the Card Online

You can find several websites that will buy your plastic or eGift card online. These sites are in business for profit, so they will only offer you between 85 and 90% of the true value on your card.

Your most lucrative way to redeem the full outstanding balance of your JCPenney gift card is to claim cash back from the vendor directly. This is where DoNotPay comes in—we can get the remaining cash on your JCPenney gift card in three easy steps!

Get Cash Back From JCPenney With DoNotPay

DoNotPay is the expert at making your life easier. Redeeming your unspent gift card amounts is the latest service we offer!

We can help you claim your cash back on your JCPenney gift card—all you need to do is:

  1. Sign up with DoNotPay in your web browser
  2. Go to our Cash Back on Gift Cards product
  3. Fill in the details we need

We will forward your claim to JCPenney and start the process of getting your reimbursement.

We can even help if you don’t live in one of the states which allow you to redeem cash on gift cards. We will search for an outlet in one of the mentioned states and send your claim there. You should receive your money within 14 days.

If this sounds exciting, DoNotPay can also help you with getting free gift cards that you may be able to turn into cash. Yet again, DoNotPay makes life better for you!

More Gift Card Options From DoNotPay

DoNotPay is constantly expanding the list of gift cards we can help you get cash back from. Here are a few more examples:

Dunkin Donuts Starbucks Walmart Victoria’s Secret
Wendys TGI Fridays Bloomingdales Petsmart
Sears Ikea Dairy Queen Old Navy
Taco Bell Costco Subway Publix
iTunes Papa Johns Banana Republic Autozone
Office Depot Staples Forever 21 Roblox

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