The Walmart Christmas Return Policy—Explained
Is Christmas shopping stressing you out? The last thing you need during the holiday season is to be stuck with an unwanted gift. This is why you should get familiar with the Walmart Christmas return policy.
We've created this simplified guide to help you understand how to return Walmart items during the holidays so that you can get back to spending time with your friends and family.
If you want to fast-track the return process, using DoNotPay can make a world of difference!
Walmart's Christmas return policy is quite similar to its standard process for returns and exchanges.
Walmart allows you to return most unwanted items by mail or to the store within 90 days. For products purchased online, the return timeframe starts when your order arrives, whereas, for in-store purchases, it begins on the date of purchase.
Depending on the type of item you want to return, there are a few exceptions that you need to familiarize yourself with. The following table displays some of them depending on the product type:
|Product Type||Return Deadline|
||90 days—only returns by mail|
There are several products that you cannot return to Walmart due to safety reasons. These items include:
- Sex toys
- Snow tires
- Pepper sprays
- Home diagnosing testing kits
- Gas-powered recreational vehicles
- Prescription devices and medications
- Items bought from dealers or resellers
- Products containing ephedrine, pseudoephedrine, and phenylpropanolamine
The main difference between Walmart's regular-season return policy and its Christmas procedure is the change of timelines.
This change goes into effect for any items purchased between December 1 and December 25.
Depending on the return deadline for your item during the regular season, here is a table depicting when you can begin returning your items during the Christmas season:
|Regular Season Return Window||Christmas Return Dates|
|14 days||January 9|
|15 days||January 10|
|30 days||January 25|
There are no changes for products with a 90 day return period.
There are two methods for sending unwanted items back to Walmart:
- Making a return in person
- Sending your product by mail
One of the fastest ways to get your money back from Walmart is to return the products to the store. Before starting the return process, you have to submit a return request through the Walmart app by scanning your store receipt. You can also initiate a request online by following these steps:
- Sign in to your Walmart account
- Select the Account tab
- Choose the order that contains the item you want to return
- Select Manage Order
- Click Return Items located in the Order Information box
- Select the items that you want to return
- Scroll to the bottom of the page and select Continue
- Select In-store as your method of return
- Tap on Finish and hit Print Barcode
Once you have your return receipt, pack up the item you want to return and visit a Walmart store near you. Make sure you bring the item's original receipt or the invoice if you bought the product online.
If you want to replace your item rather than receive a refund, you won't be able to do so in a store. You will have to return your products via mail to receive an exchange.
The first step to returning unwanted products to Walmart by mail is to also submit an online return request. After signing in to your Walmart account and selecting your unwanted product, make sure to select Return by Mail as your desired return method.
Print out the return shipping label that Walmart will send you via email and stick it on the box you will send your return in. You can ship your parcel with either FedEx or USPS. The return process will take 2–3 weeks to complete from the day Walmart receives your package.
If you misplaced your original receipt, Walmart still allows you to return your item.
You will need to provide other information to Walmart staff that will help them find your purchase. You can find your purchase through your debit or credit card transactions or using your phone number or email address.
If the thought of dealing with the Walmart return process during the Christmas season seems like an absolute nightmare, choose to leave the stress behind! DoNotPay can handle the entire process for you with our Return My Purchase tool!
We can help you draft a return request letter and get a response from Walmart in record time. Follow these easy steps to initiate a return with DoNotPay:
- Sign up for or sign in to DoNotPay
- Search for the Return My Purchase tool
- Answer a few questions on the item you want to return
- Click Submit
In a few clicks, your personalized return request letter will be forwarded directly to Walmart along with a deadline to make sure you get your money back in no time.
DoNotPay can break down return policies of many of your favorite brands. Here are some of the guides that you can find in our learning center:
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