Learn How To File a Warranty Claim

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

DoNotPay Can File Any Warranty Claim Easily!

Filing a warranty claim helps you save money on repairs. Sometimes the process is complicated, and other times the company denies the claim. DoNotPay makes filing warranty claims quick and easy and can even appeal denied warranties.

Whether you need to file a warranty claim or resolve problems with a dealer who refuses to cancel your extended warranty, DoNotPay has got you covered. We can even help you find the best home warranty in America by offering extensive home warranty reviews.

What Is a Warranty Claim?

Most companies offer a warranty on their products as a promise that the quality of their product is good. When you file a warranty claim, it means that your product is malfunctioning as a result of poor workmanship or bad quality materials.

If the issue you’re experiencing is covered with the warranty, you’ll get compensation or have your device replaced or repaired for free. Most companies offer additional coverage—extended warranty—that protects your car, home, or purchased item longer for a monthly premium rate. The extended coverage kicks in as soon as your limited warranty expires. Many people choose to purchase an extended warranty for used cars as they tend to break down more frequently.

Before filing a warranty claim, you should read your contract to check if the problem or product in question is under warranty.

What Does a Warranty Usually Cover?

Depending on the type of warranty, it covers different aspects:

Type of WarrantyCovers

Car warranty

  • Engine
  • Air-conditioning
  • Fuel system
  • Electric components

Car warranties usually don’t include damage caused by wear and tear, like damaged tires

Home warranty

  • Pipes and geysers
  • Electrical aspects
  • Refrigerators
  • HVACs

Manufacturer warranty

Manufacturer warranties vary greatly depending on the product that you buy. The general assumption is that a warranty will cover anything that you don’t expect to stop working in a specific period

Possible Problems With Warranty Claims

You may experience some problems when trying to claim your warranty. Some companies don’t explicitly publish contact details and processes regarding warranty claims. Other companies may deny requests for arbitrary reasons. Most websites are so confusing that it’s not even clear what the warranty covers. That’s why people don’t know if they have a right to claim it.

Many people cover the costs of repairs themselves because they don’t know where to start the warranty claim process.

A general rule is that your warranty claim won’t be approved if you caused more damage trying to fix the issue by yourself.

How Do You Claim a Warranty?

To claim a warranty, you have to contact the company. Usually, you can claim a warranty over the phone, on the website, or through email. Some companies will allow customers to visit an outlet and claim a warranty in person.

Claiming a Warranty Over the Phone

If the company allows you to claim a warranty over the phone, you can follow these steps:

  1. Dial the number that the company provides
  2. Explain the situation to the representative
  3. Follow the steps that the representative explains to you

Claiming a Warranty on the Website

Most companies let you claim a warranty on the website:

  1. Go to the company website
  2. Look for a tab that says Warranty Claim or Product Repairs and click on it
  3. Fill in the necessary information regarding your claim
  4. Wait for a representative to contact you

Claiming a Warranty Through Email

Many companies allow for warranty claims using email:

  1. Find the relevant email address
  2. Draft an email explaining the problem you’re having with the product
  3. Make sure you include all the necessary details
  4. Wait for a representative to reply

DoNotPay Is the Easiest Way To File Warranty Claims

DoNotPay uses one easy form for all types of warranty claims. You can fill out the warranty claim form hassle-free by following these steps:

  1. Open DoNotPay in your
  2. Select the Claim Warranty feature
  3. Indicate what kind of warranty you’re claiming:
    1. Car
    2. Home
    3. Purchased item
  4. Provide the details about the problems you’re experiencing

DoNotPay will submit a claim letter on your behalf, and the company will contact you directly.

Our platform allows you to file a warranty claim with any company in America, including:

Car WarrantyHome WarrantyPurchased-Product Warranty

DoNotPay Can Help Appeal Denied Claims

If the company denied your warranty claim, you have the right to appeal the decision. DoNotPay can help you with the appeal process.

Follow these steps if it becomes necessary:

  1. Open
  2. Choose Claim Warranty
  3. Select the Appeal Denied Claim feature
  4. Provide the details regarding the company and your original claim

DoNotPay will send the letter of appeal to the company, and you can expect the representative to contact you directly.

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