How To Claim Sony PS4 Controller Warranty

Warranty Claims How To Claim Sony PS4 Controller Warranty

Claim Your Sony PS4 Controller Warranty Super Easily

Sony is a multinational conglomerate based in Tokyo, Japan. It is one of the largest manufacturers of professional and consumer electronic devices and video game consoles. Sony also creates and publishes video games.

DoNotPay can assist you in warranty-related matters, such as home or car warranties. Our app can help you claim a warranty on any product you have purchased. 

If you love playing your Sony PS4, but the controller interferes with your game because it doesn’t work well, we can help you claim your Sony PS4 controller warranty. 


What Does Sony PS4 Controller Warranty Cover?

If your Sony PlayStation 4 controller malfunctions and you are thinking of filing a warranty claim, you should know that your controller is a part of the Sony PS4 limited hardware warranty. This warranty covers the free-of-charge repair or replacement for defects in material and workmanship within one year of the purchase date.

This PS4 manufacturer warranty does not cover damage caused by:

  • The use of your Sony product with incompatible or non-licensed products
  • Commercial use
  • Modification of the product
  • Misuse
  • Negligence
  • Accident
  • Unauthorized service

File a Sony PS4 Controller Warranty Claim by Yourself

If you have decided to claim a Sony PS4 warranty on your own, here is what you can do:

  1. Phone Sony support
  2. Reach out to Sony on Twitter

Get in Touch With Sony Support

You can file a Sony PS4 controller warranty by dialing 1-800-345-7669 during their business hours, i.e., Monday–Friday, 9 a.m.–6 p.m. (PT). 

You will need to wait for a support representative to answer your call and provide a return authorization and shipping instructions. 

Twit Sony

Another way you can inquire regarding your Sony PS4 controller warranty is by contacting Sony PlayStation support via their Twitter account in the period from 8 a.m.–7 p.m. (PT). A support representative will get back to you at their earliest convenience. 

DoNotPay Can Help You File Your Sony PS4 Warranty Claim Easily

If you do not want to deal with customer support representatives, DoNotPay can handle everything for you. 

To file a warranty claim for your Sony PS4 controllers using DoNotPay, follow these steps:

  1. Open DoNotPay in any web browser
  2. Choose the Claim Warranty feature
  3. Select Warranty on a Purchased Item
  4. Opt for Sony, enter purchase and warranty details, and describe your problems
  5. Click on the Submit my claim button

DoNotPay will file your Sony PS4 controller warranty claim automatically, and a Sony support representative will reach out to you concerning your case.

If you cannot find your Sony PS4 warranty, DoNotPay will help you by generating an argument under implied warranty laws. 

We can also provide information on Sony warranty and the Sony Vegas free trial.

Here’s a list of ways you can file a Sony PlayStation 4 warranty claim on your controller:

Can You Claim Your Warranty Via Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter No
In Person No
Company Social Media Account Yes

Can DoNotPay Help if My Sony PS4 Controller Warranty Claim Is Rejected?

DoNotPay can help you appeal if your Sony PS4 warranty claim is denied. Once you are ready to let DoNotPay assist you with this issue, follow these easy steps:

  1. Visit DoNotPay in your web browser
  2. Choose the Claim Warranty feature
  3. Select Appeal a Denied Warranty Claim
  4. Indicate that you would like to appeal against Sony’s denied claim
  5. Supply details about the company and your denied Sony PS4 controller warranty claim

DoNotPay will then submit your appeal, and once it is processed, you will be contacted by a Sony support representative.

Our app can also assist you by providing information on extended warranties for used cars and actions you can take if a dealer refuses to cancel an extended warranty

Rely on DoNotPay Any Time of Day

When you have problems with certain administrative problems, DoNotPay can assist you. We can help you claim a warranty on a purchased product, e.g., a Lenovo item. Our app could assist you in finding a suitable warranty for your home, and we will provide you with the specifics of home warranties of America.

Open DoNotPay in your web browser and take a look at: