Learn How To File an ASUS Warranty Claim

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How To File an ASUS Warranty Claim in a Jiffy

ASUS is a computer hardware company from Taiwan. The products you purchase from the company come with warranties that should protect them if anything happens.

DoNotPay is the best way of claiming warranties of all kinds. We can help you file claims for home warranties, car warranties, and warranties for purchased items (like ASUS, for example).

What ASUS Products Come With Warranties?

ASUS offers warranties for numerous products the company manufactures. Check out the table below to see what is covered and how long the protection lasts:

ASUS ProductWarranty LengthType of Service
NotebooksTwo yearsPick-Up or Carry-In
Stick PCOne yearCarry-In
Mini PCThree yearsOn-Site
Mobile Phone HandsetOne yearPick-Up or Carry-In
VGA CardsThree yearsCarry-In
Optical DrivesOne yearCarry-In
MotherboardsThree yearsCarry-In
Sound CardsThree yearsCarry-In
Desktop SystemsThree yearsOn-Site
Keyboard and MouseTwo yearsCarry-In
AIO CoolingThree yearsCarry-In
ChassisTwo yearsCarry-In
Workstation DesktopThree yearsOn-Site
Wireless ProductsThree yearsCarry-In
LCD MonitorThree yearsOn-Site

The owner will have to bring the items that require carry-in service to a local service center. The company can pick up some products. You should always check for the specifics with ASUS.

How To Claim Your Asus Warranty On Your Own

You have two ways of claiming your ASUS warranty manually, and both are time-consuming. Take a look at your choices:

Can You Claim Your Warranty WithYes/No
In PersonYes
Company WebsiteNo

How To Claim Your ASUS Warranty Over the Phone

You can request a warranty claim from ASUS by contacting the company over the phone. This is what you’ll need to do:

  1. Call 1-888-678-3688
  2. Inform the customer care agent that you wish to claim a warranty
  3. Tell them about the issues your product is experiencing
  4. Provide them with the purchase and warranty info
  5. Follow further instructions

How To Claim Your ASUS Warranty in Person

You will need to visit an ASUS store and claim a warranty in person. Follow these instructions:

  1. Visit a local ASUS store
  2. Explain the issue with your product to the staff rep
  3. Provide them with the warranty and purchase info
  4. Heed any further instructions

Claim Your ASUS Warranty the Easy Way—Use DoNotPay!

With DoNotPay, filing warranty claims isn’t a tedious administrative task—we deal with the hard work in your stead. You’ll be done with the process without dealing with ASUS’s customer service in any way. DoNotPay will send the claim letter on your behalf. Open our app in your and follow these easy steps:

  1. Find and select the Claim Warranty feature
  2. Choose the Warranty on a Purchased Item category
  3. Enter ASUS as the name of the company you wish to claim a warranty from
  4. Provide us with the purchase information
  5. Give a detailed explanation of the issues you’re experiencing with the item

If you don’t know all the warranty info, DoNotPay will use strong arguments to help your case in accordance with the law.

We can help with other warranties as well:

Rejected Warranty Claims Are Not an Issue for DoNotPay

Your warranty claim got rejected by ASUS, but you feel the company wronged you? Do not worry because DoNotPay understands where you’re coming from. We’ll help you appeal the claim and get protection for your products.

Follow these simple instructions:

  1. Find and click on the Claim Warranty feature
  2. Select the Appeal a Denied Warranty Claim option
  3. Inform us if you’re appealing against a dealer of extended warranties or a product manufacturer
  4. Give us all the key info about your warranty claim and the company

ASUS will receive a warranty appeal letter soon after you file it with DoNotPay. The company will get in touch with you quickly to discuss further steps of the process.

Be Done With Everyday Tasks With Ease Using DoNotPay

If you’re trying to claim a warranty from another hardware computer company like Acer or Toshiba, you can count on DoNotPay as well.

Our service doesn’t stop at filing warranty claims—we can help you with so much more.

Open DoNotPay in a , and we will assist you with any of the following tasks:

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