All About Filing a Razer Warranty Claim

Warranty Claims All About Filing a Razer Warranty Claim

File a Razer Warranty Claim in a Couple of Minutes

Razer is a technology company that produces and sells consumer electronics, gaming hardware and offers financial services. 

If you’re thinking of claiming your Razer warranty, you should know that DoNotPay helps with different warranty-related issues. We can assist you in filing a warranty claim on your home, car, and any purchased item.

Let DoNotPay Help You Claim Razer Warranty

If you’ve chosen DoNotPay to file a warranty on your Razer product, start the process by following these steps:


  1. Open DoNotPay in a web browser
  2. Select the Claim Warranty feature
  3. Opt for Warranty on a Purchased Item
  4. Choose Razer, enter the purchase and warranty details, and describe your problems
  5. Click the Submit my claim button

DoNotPay will then file the warranty claim on your Razer product automatically, and a Razer support representative will reach out to you regarding your case.

If you’ve misplaced your warranty, DoNotPay can help you by generating an argument under implied warranty laws. 

How Can You File a Razer Warranty Claim by Yourself?

There are a few ways you can claim your Razer warranty by yourself. Here’s what you could do:

  1. Contact a Razer reseller
  2. Get in touch with Razer support 

Contact a Razer Reseller

If you’ve purchased your Razer product from a reseller, you should get in touch with them. You need to prepare the proof of purchase and should be aware that a Razer reseller can help you with your Razer warranty claim only within 30 days of the purchase date.

Contact Razer Customer Care

If you cannot return the product to the reseller or you’ve purchased it directly from Razer, you should do the following:

  1. Open the Razer support page 
  2. Choose a contact reason from the drop-down menu
  3. Enter the required details (the product’s serial number)
  4. Click Submit

Upon submitting your contact reason, you’ll get all the contact information. The available contact data depends on the product you’ve chosen to submit your Razer warranty claim for. Here are some available choices:

  • Use a chat service
  • Call 1-855-872-5233
  • Submit an online form

Once you’ve reached a customer care representative, let them know why you’d like to claim your Razer warranty.

Can You Claim Your Warranty Via Yes/No
DoNotPay Yes
Email Yes
Phone Yes
Letter No
In Person No
Company Website Yes

What Does Razer Warranty Cover?

Razer warranty covers any defects in materials and workmanship as long as the product is used according to the official documentation. A warranty may last from one to three years, depending on the type of Razer product you’ve purchased. Here’s a list of eligible Razer products and their warranty periods:

Warranty Period Products

One year

  • Systems
  • Phone and phone accessories
  • Mouse mats
  • Speaker systems and broadcaster devices
  • Controllers
  • Routers
  • Monitors
  • Wearables
  • Gaming accessories
  • Rechargeable batteries for wireless devices

Two years

  • Wireless mouse and mat bundles
  • Headsets, earphones, and earbuds
  • Keyboards and keypads
  • Computer mice

Three years

  • Iskur gaming chair

Some discontinued Razer products might have a shorter warranty period. You can check the warranty specifics of your Razer laptop, phone, or any other product on the company’s website

Your Razer Warranty Claim Has Been Rejected? DoNotPay Comes to the Rescue!

DoNotPay can help you appeal if your Razer warranty claim is denied. We can handle everything for you! Start the procedure by following these simple steps:

  1. Open DoNotPay in your web browser
  2. Select the Claim Warranty feature
  3. Choose Appeal a Denied Warranty Claim
  4. Select whether you’d like to appeal against an extended warranty provider or Razer
  5. Provide details about the company you’ve selected in the previous step and about your rejected Razer warranty claim

DoNotPay now submits your appeal automatically. Once the appeal’s been processed, a Razer support representative will contact you.

What Other Services Can DoNotPay Offer? 

DoNotPay can assist you with plenty of administrative, time-consuming issues. We can supply the specifics of extended warranties for used cars, home warranties of America, and information on home warranty reviews. You can learn what you could do if a dealer is refusing to cancel your extended warranty or if you’d like to cancel a contract with American Home Shield

Learn about all problems DoNotPay can help you solve easily. 

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