Walmart Air Mattress Return Policy—Get a Refund or an Exchange

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A Guide to the Walmart Air Mattress Return Policy

What happens if you are not satisfied with your Walmart purchases? Can you return an opened air mattress to Walmart? The retail giant has a standard policy that allows customers to return some faulty or unwanted items—including air mattresses—for a refund or exchange.

Although most retailers promise an easy return process, it is not always the case. You can end up going back and forth with the customer support team and maybe give up.

Don’t let this happen—, and we will help you skip the lengthy procedures by sending your return request for you.

What Is Walmart’s Return Policy on Air Mattresses?

The Walmart return policy allows returns or exchanges of eligible items within 90 days of the purchase date. You will need the original product packaging, receipt, and any accessories that came with the item.

Whether you’ll get an exchange or a refund for a faulty air mattress depends on the product’s condition. For opened or used air mattresses, you can only get an exchange for a similar or the same product. If the product is new or unused, you can get a full refund.

How To Return an Air Mattress to a Walmart Store

You can return items purchased online or in store to any Walmart near you. Initiating the in-store return process can be done digitally or by visiting the customer desk at a Walmart store.

Initiating a Return With a Walmart Account

If you have a Walmart account, follow these steps:

  1. Open the Walmart app or sign in to your account on the website
  2. Choose the item you want to return—air mattress
  3. Select the return reason
  4. Choose Return to Store
  5. Review the information
  6. Click Submit

How To Initiate a Return Without a Walmart Account

If you don’t have a Walmart account, use the following method:

  1. Visit the Walmart Returns page
  2. Select your purchase method—in store or online
  3. Follow the on-screen instructions to complete the process

In both cases, you will receive an email that you should present to a store assistant when returning the item.

If you don't have your receipt, you should bring your government-issued ID with you. Your options without a receipt are:

  • Cash refund if the refund amount is less than $10
  • An exchange—similar or same item
  • Walmart shopping card or gift card if the refund amount is $10 or more

The Walmart employees may be able to identify your purchase if you:

  • Bring your credit or debit card used for the in store purchase
  • Provide your email or phone number used for the online purchase

Walmart Inflatable Mattress Return Policy—Returning Items by Mail

Walmart offers free returns by mail for items purchased online. If you have a Walmart account, follow these steps:

  1. Open your order history on the website or in the app
  2. Find the item
  3. Select the item and provide the return reason
  4. Choose Return by Mail to get your return label
  5. Pack the air mattress in the original packaging and include any accessories
  6. Drop the package at FedEx or USPS

If the item is large, you will get the option of organizing a pick-up at your home.

If you don’t have a Walmart account, you will need to process your return online by visiting the online order tracking system and completing the on-screen instructions.

When Will You Get a Refund for an Air Mattress From Walmart?

According to the Walmart refund policy, refunds for online purchases are issued to the original payment method. Below is a summary of how long you should wait to receive your refund:

Purchase Payment MethodRefund Duration
Credit cardSeven to ten business days
Debit cardFive to seven business days
Gift cardThe refund is sent to the original gift card instantly once the item is received at Walmart’s warehouse
CashFor items purchased online but paid in store, you need to visit a Walmart store for your refund

How To Return a Walmart Air Mattress Using DoNotPay

You don’t need to go through the hassle of returning a Walmart air mattress or any other item on your own. DoNotPay is well known for customer advocacy, and we help people like you return their purchases stress-free. Our process is also straightforward—all you need to do is:

  1. Find the Item Return Request tool
  2. Answer a few questions related to your purchase and attach photographic evidence if you have any
  3. Click Submit

Within a minute, DoNotPay will draft a custom return request letter and send it to Walmart in your stead. You should hear from Walmart in no time.

Check our simplified return guides to the following brands:

Ross StoreseBaySam's Club
REILulusNectar Mattress
Office DepotAmerican EagleGuitar Center

Use DoNotPay To Demand a Refund From Walmart

Is Walmart ignoring your refund request even though you’ve already returned your faulty purchase? DoNotPay can help you get your refund in fours steps:

  1. Find the File a Chargeback tool
  2. Choose Get Protected
  3. Answer a few questions
  4. Tap Sign and Submit

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

From helping you enter sweepstakes, decrease your property taxes, and lower your utility bills to assisting you in earning off email or text spammers and robocalls, waiving your college application fees, submitting a college financial aid appeal letter, and getting a refund from any company or airline, we can do it all!

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