Having Issues Getting a Travelocity Refund? DoNotPay Can Help!

Travelocity is one of those super convenient travel agencies allowing you to book cheap flights, hotels, and travel arrangements. 

But much like its parent agency Expedia and sister sites Orbitz, Priceline, and Hotels.com, Travelocity is known for its horrendous customer service and a persistent inclination to not give you a refund when you are entitled to one. 

Either of these companies will offer you a voucher or a flight credit, but not actual cash. 


To be fair, Travelocity is only a mediator between customers on one side and hotels, airlines, or cruise lines on the other, so the refunds don’t depend entirely on them. 

But if you want to lock up a refund for plane tickets, hotel bookings, or other arrangements, DoNotPay can help you get there faster. 

Does Travelocity Give Refunds?

The agency does issue refunds occasionally, but the details depend on their partners and their current cancellation policies. 

Whenever there is a massive cancellation influx, hotels and airlines push passengers into accepting credits for future flights instead of a flight cancellation refund, even if the cancellations are not the passenger’s fault. 

Travelocity follows their rules regarding canceled flights, hotel bookings, and other events.

What Is Travelocity Refund Policy for Flights?

Travelocity offers a 24-hour window to cancel your flight and get a full refund. This doesn’t work for all airlines and fares. 

If you want to cancel a non-refundable flight, you will either get nothing or may be eligible for a flight credit. 

What Is the Travelocity Hotel Refund Policy?

Travelocity will generally issue you a full refund for hotel cancellations as long as you cancel your booking before the predetermined deadline.

There are exceptions, as some hotel rooms are non-refundable.

Will Travelocity Refund Vacation Packages?

The 24-hour guarantee works in this case as well. If you booked a vacation package, you can cancel within that time frame and get a full refund. Anytime after that, not only will you not get a refund, you may be required to pay a cancellation fee.

What Is Travelocity Refund Policy Regarding Cars?

If you want to cancel a car booking and receive a refund, you have to do it at least six hours before pick-up. 

Not every rental is eligible for a refund. You can find whether your booking fits the criteria in your itinerary details. Travelocity offers no refunds for any unused time. If you want to return the car early, don’t expect to get your money back. 

Does Travelocity Refund Cruises?

Cruises are usually eligible for a full refund, as long as you cancel the trip at least 90 days before the departure. 

Getting a Travelocity Refund With DoNotPay

DoNotPay offers a clear-cut way to get a refund from Travelocity. 

You can use the same method to get a refund from Expedia, Priceline, Hotels.com, Orbitz, or other difficult-to-reach travel agencies. 

According to the Fair Credit Billing Act (FCBA), you can dispute any charge on your credit card within 60 days of the purchase, and DoNotPay helps you accomplish that.

Here is how to do it:

  1. Sign in to DoNotPay in your web browser
  2. Tap Chargeback Instantly 
  3. Share the transaction details with our chatbot
  4. Input the name of the merchant

DoNotPay will send a dispute letter to your bank and contact Travelocity to request a refund. We will also send you crucial Visa and MasterCard codes that can help with your case. 

Chargeback Instantly also works if you booked a flight directly with an airline. Check out how to get a refund from:

Alternative Ways To Land a Travelocity Refund

If you are eligible for a refund, it should be issued automatically when you cancel your trip or other activity. 

Here are some options you can try:

Can You Request a Refund Via

Yes / No

DoNotPay

Yes
Email

No

Phone

Yes
Letter

No

Website

Yes
Chat

Yes

In Person

No
Cancellation Form

Yes

Get Travelocity Refund Online 

You can check if you are eligible for a refund by accessing your account. 

Here is how to do it:

  1. Access the Travelocity website
  2. Click on My trips in the header
  3. Log into your account
  4. Locate your booking
  5. Check if there are available refunds
  6. Follow the guidelines to cancel

Get Travelocity Refund via Chat

If you don’t see a refund option in your account, you can contact customer service via the chat feature on the Travelocity website. 

Look for the blue Help icon anywhere on the page and follow these steps:

  1. Choose Cancel booking
  2. Type in the email address linked to your booking
  3. Provide necessary info
  4. Ask about a refund
  5. Follow the prompts and complete the process

Get Travelocity Refund by Filling Out the Cancel Request Form

Another method to ask for a refund is to fill out the cancellation request form.

You will need to provide:

  1. Your itinerary number
  2. Email address
  3. Phone number

Get Travelocity Refund Over the Phone

An additional option is to contact Travelocity customer service at (855) 863-9601

The company advises using this option if your flight is departing within the next 72 hours.

What Are Common Travelocity Refund Problems?

Poor customer service is the main issue when trying to get a refund from Travelocity. 

With several options to reach them, one really should not wait for hours on the phone to get to talk to an actual person. 

The company admits that their call volumes increase fivefold during any crisis and encourages customers to turn to online options for their refund requests, which again often take customers into circles and end up nowhere.

DoNotPay can help you reach Travelocity customer service quickly. 

Our app dials the number and pings you once it gets through to a real human. Access DoNotPay from your web browser to tackle Travelocity customer service without being put on hold.

We have helped people reach Expedia customer service with the same method, and these two companies share the same laid-back approach to dealing with clients.

How Long Does It Take To Get a Travelocity Refund? 

Waiting time varies depending on what you booked. Refunds for hotel bookings, car rentals, and packages can take up to 48 hours to process. You may have to wait even longer for flight cancellations since the processing time is 12 weeks or more.

How To Track Your Travelocity Refund

If you are waiting for a refund, you can track it by following these steps:

  1. Go to the Travelocity website
  2. Click on My trips in the header
  3. Log into your account
  4. Select the Trip Help section and find your itinerary

Don’t Do It Yourself—DoNotPay Does It for You!

DoNotPay makes it easier to deal with airlines and travel agencies. 

If you are familiar with your airline passenger rights, you know you have the right to get a flight cancellation and flight delay refund, as well as compensation for overbooked flights, cancellations due to the weather, or poor American Airlines or Delta Wi-Fi.

Our app is an expert for non-airline related things as well. 

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Open DoNotPay in your web browser to solve these problems fast. We can also assist you with: