How to Handle an Amazon Refund Without Return the Fastest Way Possible

The global e-commerce giant Amazon is the world’s largest marketplace, with more than 350 million products up for sale at any given time. 

Deemed as one of the “Big Four” tech companies alongside Apple, Facebook, and Google, Amazon specializes in e-commerce, digital streaming, cloud computing, and artificial intelligence. 

Amazon’s array of services is wide-ranging, but in this article, we will focus solely on returns on the Amazon online marketplace and the purchase of physical goods.

Why Does Amazon Refund Without Return?

Typically, when you apply for an Amazon refund, you’re required to ship the item back to them. In some cases, Amazon could determine that a refund can be issued without a return. 

This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle. Allowing you to keep the item also helps the company retain its customers and build a more positive reputation.

If you don’t need to mail your item back for a refund, you’ll receive a notification in the Returns Center or a customer service representative will get in touch. It might be handy to learn some Amazon customer service hacks beforehand!

How to Get an Amazon Refund by Yourself

Before you even find out whether you’ll need to return your item or not, you have to initiate the refund process on Amazon. You can deal with the company on your own, or you can ask DoNotPay to do it for you.

Can you request a refund via

Yes / No

DoNotPay

Yes
Email

No

Phone

No
Letter

No

Website

Yes
In-person

No

On a related note, if you would like to demand a refund for your Amazon Prime membership, or learn how to cancel Amazon Prime, DoNotPay has got you covered there, too.  

Request a Refund Through the Amazon Website

You can ask for your money back through the Amazon website, just follow these steps:

  1. Log into your Amazon account
  2. In the top right corner, under Accounts & Lists, click on the Your Orders section
  3. Find the order or item in question
  4. Select Problem with order
  5. Explain your issue with the order and why you require a refund
  6. Click Submit 

Obtain a Refund on Amazon with DoNotPay

Getting your money back from Amazon can be a convoluted, time-consuming affair sometimes. There is, luckily, a much quicker way to go about it. What you need to do is team up with DoNotPay.

You need to do the following:

  1. Open DoNotPay in your web browser or on your iOS device
  2. Click on Get Protected below the Chargeback Instantly option
  3. Answer to the chatbot’s questions as prompted (this will cover some important details about your bank and the Amazon transaction in question)
  4. Verify your signature
  5. Submit the request

Your bank will receive a refund request as soon as DoNotPay gathers all the required information from you. We will also attach the relevant VISA and Mastercard codes and regulations that will reinforce your case. 

If you prefer to communicate with the vendor (i.e., Amazon) directly, DoNotPay can conduct this in your stead, too. 

What Is Amazon’s Refund Policy Without Return?

The company’s Conditions of Use states that Amazon doesn’t take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazon’s discretion. To find out more about Amazon’s returns and refunds, pay a visit to the company’s Returns Center.

In terms of their Physical Store Returns Policies, it’s important to note you can send back most goods bought at an Amazon Physical store for a full refund, no longer than 30 days since the original purchase date. Eligible items bought on Amazon.com can be sent back to a participating physical store location. You should use the Returns Center to figure out your return options for Amazon.com purchases.

Amazon Refunds—How Long Do They Take?

Typically, Amazon will start the refund process only after they receive the returned item. In the case when you don’t have to send back the goods, the process should be much quicker. When your refund request gets processed, it will typically take from three to five business days for the money to show up on your credit card. Bear in mind that this could take longer, depending on the original payment method.

Refer to Amazon’s table below for a clear breakdown of the refund methods and expected processing times for each of them.

Refund Method

Refund Time (After Request Is Processed)
Credit card

Three to five business days

Amazon.com Gift Card

Two to three hours
Debit card

Up to 10 business days

Checking account

Up to 10 business days
SNAP EBT card

Within 24 hours

Gift Card balance

Two to three hours
Promotional Certificate

No refund issued

Prepaid credit card

Up to 30 days
Shop with Reward Points

Up to five business days

How Can You Check the Status of Your Amazon Refund Request?

You can always check the status of your refund request under Your Account.

From there, you should:

  • Go to Your Orders
  • Select Order Details next to the order you returned or canceled

You will find the information you’re after under the Order Summary section.

DoNotPay Searches for Unused Services Among Your Subscriptions

Perhaps you’ve subscribed to Amazon Prime to qualify for free, express shipping for all Amazon purchases. Lately, however, you find yourself not using the service too often. Why not save some of your hard-earned dollars and let DoNotPay cancel the subscription for you?

Curbing your expenses with the help of DoNotPay has never been easier. When you connect our app to your email or bank account, it will sift through all of your active memberships and subscriptions, then recommend those that you should discontinue using as soon as possible.

To activate this feature, you can also:

  1. Open DoNotPay in your web browser or iOS device
  2. Select Find Hidden Money
  3. Type in “Amazon Prime”

Sign Up for Amazon Prime Risk-Free

You can also sign up for Amazon Prime’s free trial by using DoNotPay’s Free Trial Card. Our virtual credit card produces random and unique credit card information, which isn’t linked to any bank account

In other words, if you want to cancel a service but forget to do so before the free trial runs out, that’s ok. Because you’ve used our Free Trial Card to try out an online service, you will not be charged a dime, even when the auto-renewal of your subscription charge kicks in. 

The DoNotPay Free Trial Card works on three simple yet effective principles:

  • It creates random credit card information 
  • It gets approved on free trial pages
  • It doesn’t get approved on subscription pages

This may well be the easiest way to save your hard-earned money! 

DoNotPay (and the Livin’ Is Easy)

There are days when even keeping your head above water feels like a success. If you’re inundated with what feels like a neverending list of obligations and chores, you might benefit from our state-of-the-art legal assistance app. DoNotPay harnesses artificial intelligence technology to automate and perfect various tasks, so you don’t have to deal with them.

Our app can assist you with:

Make haste and access DoNotPay from any web browser or your iOS device