A Comprehensive Guide to the Dolls Kill Return Policy

Item Return Request A Comprehensive Guide to the Dolls Kill Return Policy

All You Need To Know About the Dolls Kill Return Policy

Returning an item to Dolls Kill can be as daunting as deciding on which item to buy due to the sheer number and variety of products the company sells. Are all items returnable? Will you be able to get a full refund if you return them? What exactly is the Dolls Kill return policy? This guide will answer the most important questions you have!

If you’re having trouble dealing with the Dolls Kill return policy, turn to DoNotPay account and let us help you simplify the return process.

What Is the Dolls Kill Return Policy?

The Dolls Kill return policy allows customers to return products within thirty days of delivery. Be it clothes, shoes, or accessories—if you are not happy with an item, you can send it back. There are some limitations, though. Dolls Kill will not accept returns if:


  • The items are worn or washed
  • The products no longer have their original packaging and tags
  • Special items, such as intimates, swimwear, and bodysuits, do not have their sanitary lining
  • The seals have been broken, or the packaging has been removed from beauty products, sex toys, cosmetics, and pierced jewelry
  • The shoes you want to return are dirty or worn out

How To Return Items to Dolls Kill

Can You Initiate a Return Request Via Yes/No
DoNotPay Yes
Website Yes
Phone No
In Person Yes

To return items to Dolls Kill, head over to the company’s website and navigate to the Returns page. If you are returning an item from outside of the USA, this is the page you are looking for.

Whether you are shipping from abroad or within the U.S., the returns process is more or less the same. Here are the steps you need to follow:

  1. Enter your order number and email address on the Returns page
  2. Click Next and follow the on-screen instructions
  3. Pack your items and ship them back to Dolls Kill

You can also return items you bought online to the store. You may find this method useless unless you live in Los Angeles since Dolls Kill currently has only one brick-and-mortar location. If you do live in L.A., go to 415 N Fairfax Ave, Los Angeles, CA 90036, present your receipt, and the staff will process your return.

Getting a Refund From Dolls Kill

Dolls Kill returns within the U.S. are usually processed in seven days. There are two options to choose from in terms of refunds:

  • Refund to the original payment method
  • Store credit

Here’s what you should expect from each refund method:

Refund Type Free Shipping for Returns Refund Processing Time
Refund to the original payment method No 3–4 weeks
Store credit Yes 48 hours

Dolls Kill doesn’t offer exchanges for returns. If you would like to get another item, your safest bet is to return the initial purchase, choose the store credit refund method, and then place a new order.

Customers returning products from outside of the U.S. are only given store credit as a refund.

How To Use Dolls Kill Store Credit

The store credit from your returned product is sent to the same email address you used to place your original order. To use your store credit, you have to:

  1. Log in to your Dolls Kill account
  2. Pick the products you want to buy
  3. Click on the Store Credit, Gift Card, or Promo Code? option before you head out to the checkout page
  4. Apply the credit and finalize your purchase

Dolls Kill automatically creates an account using your email address when you make a purchase if you didn’t have one. If you’re concerned about how the company stores and uses your data, you can check out its privacy policy.

Does all of this seem like too much of a hassle? Sign up for DoNotPay and get the easier solution!

Use DoNotPay To Initiate a Return Request

If you are looking for an easier way to navigate the Dolls Kill return policy, you’re in luck! Use the DoNotPay app to initiate a return request. We will create and send a custom return request letter to Dolls Kill on your behalf and include a deadline so the company’s reps speed up the process!

Here’s what you have to do:

  1. Open DoNotPay in any web browser and sign up
  2. Navigate to the Item Return Request product and answer a few questions
  3. Click Submit

We will get you a return label so you can ship your return back free of charge! It’s also useful to communicate return requests in writing in case there are issues down the line.

We can help you initiate return requests to lots of other retailers, including:

Woot eBay American Eagle
Kohl’s Barnes & Noble Walmart
Lulus Victoria’s Secret Office Depot
Dell Costco Adidas
Wayfair SHEIN Target
Zara Old Navy Sephora
T.J.Maxx REI Ulta

Ask Dolls Kill for a Refund Using DoNotPay

Getting a refund from Dolls Kill may sound easy enough, but these Redditors seemed to have faced a few bumps in the process.

Use the DoNotPay app to make sure this doesn’t happen to you! Here’s what you have to do:

  1. Open the app and locate the Chargeback Instantly option
  2. Click on Get Protected
  3. Answer a few questions from our chatbot, then click Sign and Submit

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

From helping you enter sweepstakes, decrease your property taxes, and lower your utility bills to assisting you in earning off email or text spammers and robocalls, waiving your college application fees, submitting a college financial aid appeal letter, and getting a refund from any company or airline, we can do it all!

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