All You Need To Know About the Dolls Kill Return Policy
Returning an item to Dolls Kill can be as daunting as deciding on which item to buy due to the sheer number and variety of products the company sells. Are all items returnable? Will you be able to get a full refund if you return them? What exactly is the Dolls Kill return policy? This guide will answer the most important questions you have!
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The Dolls Kill return policy allows customers to return products within thirty days of delivery. Be it clothes, shoes, or accessories—if you are not happy with an item, you can send it back. There are some limitations, though. Dolls Kill will not accept returns if:
- The items are worn or washed
- The products no longer have their original packaging and tags
- Special items, such as intimates, swimwear, and bodysuits, do not have their sanitary lining
- The seals have been broken, or the packaging has been removed from beauty products, sex toys, cosmetics, and pierced jewelry
- The shoes you want to return are dirty or worn out
|Can You Initiate a Return Request Via||Yes/No|
Whether you are shipping from abroad or within the U.S., the returns process is more or less the same. Here are the steps you need to follow:
- Enter your order number and email address on the Returns page
- Click Next and follow the on-screen instructions
- Pack your items and ship them back to Dolls Kill
You can also return items you bought online to the store. You may find this method useless unless you live in Los Angeles since Dolls Kill currently has only one brick-and-mortar location. If you do live in L.A., go to 415 N Fairfax Ave, Los Angeles, CA 90036, present your receipt, and the staff will process your return.
Dolls Kill returns within the U.S. are usually processed in seven days. There are two options to choose from in terms of refunds:
- Refund to the original payment method
- Store credit
Here’s what you should expect from each refund method:
|Refund Type||Free Shipping for Returns||Refund Processing Time|
|Refund to the original payment method||No||3–4 weeks|
|Store credit||Yes||48 hours|
Dolls Kill doesn’t offer exchanges for returns. If you would like to get another item, your safest bet is to return the initial purchase, choose the store credit refund method, and then place a new order.
Customers returning products from outside of the U.S. are only given store credit as a refund.
The store credit from your returned product is sent to the same email address you used to place your original order. To use your store credit, you have to:
- Log in to your Dolls Kill account
- Pick the products you want to buy
- Click on the Store Credit, Gift Card, or Promo Code? option before you head out to the checkout page
- Apply the credit and finalize your purchase
Does all of this seem like too much of a hassle? Sign up for DoNotPay and get the easier solution!
If you are looking for an easier way to navigate the Dolls Kill return policy, you’re in luck! Use the DoNotPay app to initiate a return request. We will create and send a custom return request letter to Dolls Kill on your behalf and include a deadline so the company’s reps speed up the process!
Here’s what you have to do:
- Open DoNotPay in any web browser and sign up
- Navigate to the Item Return Request product and answer a few questions
- Click Submit
We will get you a return label so you can ship your return back free of charge! It’s also useful to communicate return requests in writing in case there are issues down the line.
We can help you initiate return requests to lots of other retailers, including:
|Kohl’s||Barnes & Noble||Walmart|
|Lulus||Victoria’s Secret||Office Depot|
Getting a refund from Dolls Kill may sound easy enough, but these Redditors seemed to have faced a few bumps in the process.
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