Everything You Need To Know About the Bi-Mart Return Policy
If you are unsatisfied with a product you purchased from Bi-Mart, fret not! This article will explain how the Bi-Mart return policy works and walk you through the return process.
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You can return or exchange most Bi-Mart items in their retail stores, provided that you do so within one month of the purchase.
This policy extends to both offline and online orders, as long as you can show the physical or electronic receipts and the original order forms.
If you lost your receipt, Bi-Mart can only offer to exchange your items in store at the current selling price. Online exchanges aren’t possible.
If you wish to get the same item in a different color or size, you must return the product in question and place a new order.
Some sealable items, like face masks, are not returnable because of hygienic and safety reasons. Check with customer service if you’re unsure whether an item is eligible for a return or an exchange.
Bi-Mart’s customer representatives are active Monday–Friday, from 8 a.m to 5 p.m. You can contact them:
- Over the phone: 866-530-5199
- Via email: email@example.com
Be sure to have your order number, your membership ID, and other relevant information regarding the item ready.
Refunds are issued to the original payment method and take up to two weeks to be processed, depending on your credit card issuer. Contact the bank if you still haven’t received payment after 14 days. Keep in mind that shipping and handling costs are non-refundable.
Transactions paid with a Bi-Mart Gift Card will be refunded in the form of a new gift card with the same balance.
If you used a gift card combined with another form of payment, the additional payment method will be refunded first. The remaining amount will be repaid in the form of a gift card.
Bi-Mart doesn’t offer any return methods aside from the in-store one.
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To return a purchase to Bi-Mart, follow these steps:
- Place the items in their original packaging, if possible.
- Go to the nearest Bi-Mart store in your area
- Fill out the Return Form—consult a Bi-Mart salesperson if you need help completing the form and explaining your reason for the return
Sending a return request letter to Bi-Mart could speed up the entire process. It can also help reduce the risk of potential legal issues and hold the merchant accountable by imposing a deadline. That’s why it’s crucial to have a properly written return request letter.
Not up to dealing with the hassle? The good news is that you don’t have to! Leave the task to DoNotPay by using our Return My Purchase feature to your advantage!
Here’s what you should do:
- Find the Return My Purchase product
- Give our chatbot some details about your purchase
- Sign the letter electronically and send the form
Our app will generate and send a return request letter to Bi-Mart on your behalf in no time.
If you have returned a Bi-Mart item but haven’t received a refund after two weeks, consider sending a refund request letter. Not sure how to write or send one? DoNotPay has a nifty product for you.
Here’s how it works:
- Locate the File a Chargeback feature
- Click on Get Protected
- Answer a few questions
- Click on Sign and Submit
We will generate a customized refund request letter and send it to the retailer in your stead.
If Bi-Mart refuses to issue a refund even though you deserve it, you can escalate the matter by bringing the company to small claims court. Not sure whether you’ll have enough money for lawyer fees? You don’t have to pay a small fortune—DoNotPay can help you.
As the world’s first robot lawyer, DoNotPay offers assistance with a variety of pesky tasks, including:
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DoNotPay can also help you write and send return request letters to other retailers, including:
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There’s so much more to DoNotPay than filing return requests. With our app, you can cancel any membership, sign up for a free trial risk-free, get a virtual credit card, sign up for a clinical trial, map sex offenders in your area, and demand a refund from any airline.
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