Understanding the BCBG Return Policy
BCBG—or BCBGMAXAZRIA—orders are typically processed rather swiftly once submitted. This seems great until you realize you need to make a change to the shipping address or your order. The only way to make any changes is to return the product and order a new one, which is why it’s important to get familiar with the BCBG return policy.
This guide will walk you through the necessary details and tell you how you can use DoNotPay to create and send a return request in a few easy steps!
Since you can’t cancel or alter anything after your order has been submitted, you have to ship the product back and place a new order if you want an exchange. Items purchased on the BCBGMAXAZRIA website can be returned within 30 days of delivery.
|Can You Initiate a Return Request Via||Yes/No|
The company may refuse your return request if:
- The items are washed, used, or no longer have their original tags attached
- The products were purchased during a sale
- It has been more than 30 days since the items were delivered
- You made the purchase through an official or third-party retailer (these must be returned following the respective store’s guidelines)
Lingerie, hosiery, and swimwear can be returned if the packaging is intact or they contain the original sanitary lining.
The official way to initiate a return request to BCBG is via their website. Here’s what you need to do:
- Navigate to the BCBG Returns Center page
- Enter a few details—you can choose to either start the process with your email address or your order number and shipping address
- Select the items you want to return
- Submit the request
If you have any questions or concerns about the returns process, you can send an email to firstname.lastname@example.org. They typically reply within 24–48 hours.
Here are the numbers you can call to reach the team if you prefer discussing everything live:
|Within the U.S.||+1 (877) 426-5245|
|Outside the U.S.||+1 (800) 940-3764|
BCBG requires you to have an original receipt or a packing slip if you want to make a return request. If you are unable to provide either, you can call them at 1-877-707-2224, and they will help you navigate the rest of the process. BCBG may deny your return request or give you a partial refund if you lose your receipt and/or packing slip.
Refunds are usually made within seven business days once BCBG has received the returned item. If you paid using PayPal, your refund should reach you within 1–2 working days. The company does not refund initial shipping charges.
BCBG accepts the following payment methods:
- Credit or debit cards
- BCBG gift cards
Here’s how refunds are made for each payment method:
|Payment Method||Refund Method|
|Credit or debit card||The refund is made to your bank account|
|BCBG gift card||A new electronic gift card is issued and mailed to the user|
|PayPal||The refund is processed to the PayPal account used for the initial purchase|
The process of returning products can be tedious—why not let DoNotPay take over for you? We will send BCBG a return request letter in your stead and include a deadline to speed up the process. If you’re worried about having to pay extra to ship the product back, we’ve got you covered—we will get you a return label so you can return your item free of charge.
Sign up for DoNotPay and follow these steps:
- Locate the Item Return Request product
- Answer a few quick questions
- Click Submit
You can also use our app to send return requests to numerous other retailers such as:
|Macy’s||Barnes & Noble||Nordstrom|
|Office Depot||American Eagle||Adidas|
The refund process at BCBG can take up to two full billing cycles to reach your bank. If you have completed all the necessary steps to request a refund and they still didn’t pay you back, we will help you get what is rightfully yours.
Here’s what you have to do in your DoNotPay account:
- Find the Chargeback Instantly option
- Click on the Get Protected feature
- Have a quick chat with our bot
- Sign and submit
Sometimes you can fill out every form correctly, follow all procedures, do everything right, and still not get what you asked for. Taking the matter to court should be the last resort, but if it comes to that, you can count on our help.
Here’s what the DoNotPay app can do for you:
- Draft a demand letter
- Gather all necessary paperwork
- Fill out court forms
- Create a script with the best arguments
- File your complaint
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
If you want to discover some forgotten assets you may have, we can help you find them in just a couple of minutes. With DoNotPay, you can both save money and earn it!
Once you sign up, you can report text and email spammers, annoying robocalls, and real-life stalkers and harassers and earn off them. We can also help you sue any company or individual in small claims court if you feel like they did you dirty.
The process of composing a return request letter is tiring, which is why you should turn to DoNotPay for help. Our app will assist you if you want to avoid similar bureaucratic hassles, such as:
- Scheduling a DMV appointment
- Skipping the customer service phone queue
- Drafting legal documents
- Getting documents notarized
- Claiming extended warranties
- Filing DMCA takedown notices
Sign up for DoNotPay to utilize all of our nifty products!