The Intricacies of the Tiffany Return Policy Explained

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The Complete Guide to the Tiffany Return Policy

Shopping at Tiffany & Co. is not for the faint of heart since their bar spoons can cost more than the monthly rent in some U.S. cities. That’s why you need to know how to return a Tiffany item if something's wrong with it.

This guide will reveal all parts of the Tiffany return policy and tie them all together. You'll also learn how to take advantage of DoNotPay's Return My Purchase feature to .

The High Points of Tiffany's Return Policy

Tiffany's return policy states that you can return or exchange most items. The following conditions apply:

  • The merchandise must be returned within 30 days of delivery
  • It must be returned with a sales receipt
  • It must still be in a like-new condition
  • Items with seal stickers—for example, fragrances—must be returned in their original packaging with the seal unbroken

Tiffany & Co. will not accept returns for items with any personalization—monogramming, engraving, etching, and embossing—but it offers complimentary shipping for all returns.

How To Return Your Tiffany & Co. Purchase by Yourself

To return your online purchase via mail, you can use the return label included in your package. If you don't have a return label, print one on the Tiffany’s Returns page. Take the following steps:

  1. Fill in your company name, if applicable
  2. Input your contact name
  3. Type in your address
  4. Provide your state and postal code
  5. Select United States of America from the Country drop-down menu
  6. Provide your phone number and email address
  7. Submit your order number
  8. Select your reason for returning the merchandise from the Reason for Return/Exchange drop-down menu
  9. Check the E-Mail Label box if you want to receive your return label via email
  10. Click Process Shipment

You should include your return label with the Tiffany items you're returning and drop off the parcel at a UPS Access Point or FedEx location, depending on the return label you have.

The Tiffany and Co. return policy allows you to return your in-store or online purchases to any store as well. Use the Store Locator page to search for the nearest stores by mile radius, state, city, ZIP code, and store service.

For mail returns of merchandise purchased at a Tiffany retail store, you have to contact Tiffany's Client Care Center.

How Can You Contact Tiffany's Customer Support?

If you have any other questions about refunds, returns, and exchanges, you can reach out to Tiffany's customer support in several ways:

Contact MethodInstructions
PhoneCall Client Care Center at 1-800-843-3269. Business hours are:
  • 8 a.m.–10 p.m. EST, Monday to Friday
  • 9 a.m.–9 p.m. EST, Saturday
  • 10 a.m.–9 p.m. EST, Sunday
In-store appointmentYou can book an appointment at any Tiffany retail store using these steps:
  1. Click the Book Appointment on the Contact Us page
  2. Fill in the town, city, postcode, or store and click the search icon—alternatively, click on Use my current location
  3. Select a store and follow the instructions to set up the appointment
EmailClick Email on the Contact Us page and fill in the form that pops up:
  1. Select the reason for your email from the drop-down menu at the top of the form
  2. Type in your message in the appropriate field
  3. Choose a prefix for your name from the drop-down menu
  4. Fill in your first and last names
  5. Input your phone number—not compulsory
  6. Provide your email address
  7. Click Send

How Are Tiffany & Co. Returns Processed Under the Tiffany Return Policy?

Tiffany's return policy does not state how long a customer should wait for returns to be processed, but it does provide some insight into available refund methods.

If payment has been received for a gift purchase, the customer can request a refund from Tiffany, and they will honor it. If a gift item is returned, the gift recipient will be eligible for non-refundable merchandise credit. If you return your item to a Tiffany retail store, your return is not qualified for a cash refund.

Follow the instructions included in the package to return or exchange your gift items.

DoNotPay Is a Smoother and Easier Alternative for Handling Returns

If you need a solution to help you return unwanted items to any merchant, use DoNotPay's Return My Purchase service. Our AI bots need only a few details from you to draft and send a professional return request letter on your behalf. You merely need to:

  1. in a web browser
  2. Select the Return My Purchase feature
  3. Answer the chatbot's questions concerning your purchase
  4. Submit your return

DoNotPay includes a deadline in your request letter to urge the merchant to treat your return as a priority and provides a free return label so you can save on shipping costs.

Our platform also has a massive learning center for readers to learn about the return policies of other brands:

CostcoWalmartRed Wing Shoes

Item Returns and Other Annoying Tasks Take but a Minute With DoNotPay

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