Everything You Need To Know About the Nebraska Furniture Mart Return Policy

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Make the Nebraska Furniture Mart Return Policy Work in Your Favor

You bought a couch at Nebraska Furniture Mart thinking it would go perfectly with your decor—but it doesn’t. Are you trying to understand the Nebraska Furniture Mart return policy to find out what your options are? With the help of , you can file a return request quickly and get your money back.

Nebraska Furniture Mart Return Policy Explained

Depending on the type of product you have bought, the conditions in which you can return it vary. If you feel NFM’s items don’t look good in your home, you can return them to the store nearest to your location. Most products are returnable if they are:

  • Unopened
  • Unused
  • Without visible physical damage either to the packaging or the item itself
  • Returned with a receipt

NFM return policy has various return deadlines for different products:

  1. 14 days—computers, tablets, and cellphones
  2. 30 days—furniture, floors, and most electronics and appliances
  3. 120 days—mattresses

Products That Are Exceptions to This Rule

NFM sells various items, and some have different return policies, as follows:

ProductDeadline and Eligibility CriteriaRestocking Fee
Electric bicycles
  • Return window: 30 days and/or 50-mile maximum odometer reading
  • Eligibility criteria: in a near-new condition
15% of the product’s price if not returned in a near-new condition
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition, returned without unauthorized software that negates the return policy
15% restocking fee applies to all returns
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition
  • Refund options: exchange, refund, or store credit
No restocking fee
Fitness equipment
  • Return window: 14 days
  • Eligibility criteria: in original packaging and with a receipt
  • Refund options: refund or store credit
No restocking fee
Camera, lens, and drone purchases
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition
15% restocking
Special order merchandiseYou can cancel or return special order itemsNFM will deduct a minimum of 25% for the fee

The following items are non–refundable:

  • Cut yardage
  • Pillows
  • Futon covers
  • Mattresses pads

Returning Products Without a Receipt

If you have misplaced your receipt, you can still return the product to the store, but you will receive a store credit only.

You can return the product to the store where you originally bought it from, or you can contact the store and have them pick up the item.

What Happens When You Return a Product?

Nebraska Furniture Mart offers three types of refunds, each matching your original payment method:

  • Bank account—the amount you have paid will be refunded to your bank card
  • Cash—if you return your item to the store, you can get a cash refund of up to $500
  • Check—you will receive the check via mail 14 days after the original purchase

Use DoNotPay To Return a Nebraska Furniture Mart Product in a Heartbeat

The NFM return policy can be confusing, and you may end up not being able to return an item because you didn’t understand the procedure well enough. The company doesn’t provide much info about the return process, which means that you might have to waste hours contacting their customer support or visiting various stores. That’s why you should rely on DoNotPay’s Return My Purchase tool to create a professional return request letter in no time.

To start the return process with our help, you should:

  1. Provide info about the company and product
  2. Add photos if possible
  3. Click Submit

If you want to get familiar with the return policies of other major retailers, you can do so by consulting our guides from the table below:

ZaraeBaySteve Madden
SHEINAmerican EagleWayfair
WalmartSephoraOld Navy
ASUSNew BalanceCoach

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