Joss & Main Return Policy From A to Z

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

A Foolproof Guide to the Joss & Main Return Policy

Are you unsatisfied with your purchase, or did you receive a faulty item from Joss & Main? This easy-to-follow guide will tell you everything you need to know about the Joss & Main return policy.

If you want to return the product without any headaches, —we’ll create a custom return request letter and help you complete the return process problem-free!

Everything You Should Know About the Joss and Main Return Policy

As a brand of Wayfair, Joss & Main shares the company’s return policy. Other brands that fall under the Wayfair return policy include:

  • AllModern
  • Birch Lane
  • Perigold

The company allows you to get a refund or replacement for most items. Products that aren’t returnable include:

  • Clearance items
  • Gift cards
  • Personalized products
  • Item bundles bought at a discount
  • Open-box items
  • Articles you have assembled
  • Items labeled as Non-Returnable

You have a 30-day deadline for returning most products, but there are exceptions:

  • Mattresses have a 100-day return deadline
  • Wedding items have to be returned within 90 days after the event
  • Items bought during the Christmas sale (November 1–December 31) have their return deadline extended until January 31

Joss & Main Return Policy—How To Initiate a Return Request

As an online retailer, Joss & Main doesn’t provide the option to return an unwanted item in person. You will have to initiate the return request online. Take these steps:

  1. Go to the Joss & Main website
  2. Log in to your account
  3. Check the My Orders section
  4. Find the item you want to return
  5. Pick the Return Item option
  6. Print the shipping label the company sends you
  7. Put your item in the original packaging and attach the shipping label
  8. Drop it off at a FedEx location

Keep in mind that, unless you’re sending a damaged product, you will have to pay for the shipping label and delivery fees.

How Long Until Joss & Main Refunds My Item?

It will take up to five business days for Joss & Main to respond to your request. The process may take longer—your return order could be put on hold due to current COVID-19 measures.

After the company processes your request, you will get a refund to one of the following methods of payment:

Payment MethodRefund Method
Credit/debit cardDirect credit transfer
Gift cardIn-store purchase credit

If you’ve bought your item via PayPal, keep in mind that Joss & Main cannot guarantee when you’ll receive the refund to your PayPal account.

Jump-Start Your Return Request With DoNotPay!

Companies often drag out the return process and make you wait forever to get a refund or replacement for an unwanted item. Register for DoNotPay, and you won’t have to worry about Joss & Main putting your return on hold!

We will use the details you provide to create a customized return request letter and send it to the company on your behalf.

To ensure the return goes smoothly, our app will set a deadline for the company to process your request. DoNotPay will also provide you with a free shipping label to cover any transport expenses!

For an easy and stress-free return, follow these easy steps:

  1. Pick the Return My Purchase product
  2. Enter the specifics of your return request

If you need help returning an unwanted item to another company, this table displays some other retailers DoNotPay can also help with:

Michaels StoresCostcoSephoraMenardsTarget
Barnes & NobleHobby LobbyUltaWalmartOffice Depot

No More Faulty Items—DoNotPay Can Send Them Back, Get You a Refund, and Resolve Any Other Issue

DoNotPay is an expert at requesting refunds from various companies and airlines! Once you return your poor-quality purchase successfully, check out how our app can:

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