A Foolproof Guide to the Joss & Main Return Policy
Are you unsatisfied with your purchase, or did you receive a faulty item from Joss & Main? This easy-to-follow guide will tell you everything you need to know about the Joss & Main return policy.
If you want to return the product without any headaches, subscribe to DoNotPay—we’ll create a custom return request letter and help you complete the return process problem-free!
As a brand of Wayfair, Joss & Main shares the company’s return policy. Other brands that fall under the Wayfair return policy include:
- Birch Lane
The company allows you to get a refund or replacement for most items. Products that aren’t returnable include:
- Clearance items
- Gift cards
- Personalized products
- Item bundles bought at a discount
- Open-box items
- Articles you have assembled
- Items labeled as Non-Returnable
You have a 30-day deadline for returning most products, but there are exceptions:
- Mattresses have a 100-day return deadline
- Wedding items have to be returned within 90 days after the event
- Items bought during the Christmas sale (November 1–December 31) have their return deadline extended until January 31
As an online retailer, Joss & Main doesn’t provide the option to return an unwanted item in person. You will have to initiate the return request online. Take these steps:
- Go to the Joss & Main website
- Log in to your account
- Check the My Orders section
- Find the item you want to return
- Pick the Return Item option
- Print the shipping label the company sends you
- Put your item in the original packaging and attach the shipping label
- Drop it off at a FedEx location
Keep in mind that, unless you’re sending a damaged product, you will have to pay for the shipping label and delivery fees.
It will take up to five business days for Joss & Main to respond to your request. The process may take longer—your return order could be put on hold due to current COVID-19 measures.
After the company processes your request, you will get a refund to one of the following methods of payment:
|Payment Method||Refund Method|
|Credit/debit card||Direct credit transfer|
|Gift card||In-store purchase credit|
If you’ve bought your item via PayPal, keep in mind that Joss & Main cannot guarantee when you’ll receive the refund to your PayPal account.
Companies often drag out the return process and make you wait forever to get a refund or replacement for an unwanted item. Register for DoNotPay, and you won’t have to worry about Joss & Main putting your return on hold!
We will use the details you provide to create a customized return request letter and send it to the company on your behalf.
To ensure the return goes smoothly, our app will set a deadline for the company to process your request. DoNotPay will also provide you with a free shipping label to cover any transport expenses!
For an easy and stress-free return, follow these easy steps:
- Subscribe to DoNotPay
- Pick the Return My Purchase product
- Enter the specifics of your return request
If you need help returning an unwanted item to another company, this table displays some other retailers DoNotPay can also help with:
|Barnes & Noble||Hobby Lobby||Ulta||Walmart||Office Depot|
- Get you a burner number
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