Everlane Return Policy—Don’t Ever Let Your Returns Turn the Lane

Returning merchandise to stores often involves jumping through hoops, unnecessary waiting, and overall inconvenience. The first step to setting this right is learning as much as you can about the store’s return policy.

Everything you need to know about the Everlane return policy is laid out in our guide. If you have trouble requesting the return yourself, let us take care of it. We can send a return request letter for you, whether you wish to return items to Everlane, SHEIN, Ulta, or some other popular company.

Everlane Return Policy

Everlane accepts returns of all unworn and unwashed items bought online or in store, with original tags and packaging, except for gift cards and final sale items. You have 30 days from the shipping date to return the items to receive a refund in the original form of payment. Shipping fees are non-refundable, though.

You can return:

Swimwear and bodysuits if their hygienic liners are intact
Bras that were opened but remain in saleable condition
One pair of underwear, so if you’re buying multiple pairs, try one for fitting and keep others in the package

Some products can only be exchanged or returned for store credit, such as:

Merchandise bought with store credit or the Everlane Instant Return Card
Items received as a gift

If you wish to exchange an item, you can do so in store, but note that an Everlane shop may not have the item you want at the moment. The shop assistant can order the new item for you and have it mailed to your home address.

Everlane Returns—The Best Methods

You can initiate an Everlane return using the following methods:

Can You Request a Return Via	Yes/No
DoNotPay	Yes
Email	No
Website	Yes
Phone	No
In Person	Yes

Everlane accepts returns:

By mail
In all of its 60 locations across the U.S. and Canada
In your nearest Happy Returns Bar

Return an Everlane Item by Mail

You can initiate an Everlane mail-in return online by following these instructions:

Log in to your account on the official website
Click on the Orders and Returns page
Select the items and explain why you want to return them
Print the provided prepaid shipping label and attach it to the package
Mail the package by carrier of choice within 30 days

When you complete these steps, return credit will be added to your balance, and you can use it to place a new order. If you want a refund instead, you’ll need to wait between four and six weeks from the time you send the package. It takes this long for Everlane to receive the package and process your refund to the original form of payment.

Note that you shouldn’t combine returns from multiple orders into a single package. If you are returning multiple items from the same order, then it’s fine to combine them.

Return an Everlane Item to the Store

You need to bring a receipt or printed purchase confirmation email as proof of purchase for your in-store return. Ask any Everlane store clerk to exchange or refund your items.

Need help finding the nearest Everlane shop? Use the official Store Locator to see which stores near you are currently open. Some shops may still be closed due to the COVID-19 pandemic.

Return an Everlane Item to Your Local Happy Returns Bar

Everlane is a Happy Returns partner, which means you can return Everlane merchandise to any Happy Returns location near you. Happy Returns offers safe, contact-free returns in over 2,500 locations.

Here’s what you need to do:

Check Happy Returns locations using the dedicated page for Everlane
Follow the link and enter your ZIP code to find the nearest location
Click on the Start a Return and Get a QR Code button to generate a code
Present the code to request a return

If that is too much trouble, remember that has the best solution for all your returns!

DoNotPay Can Handle All Your Returns!

Are you tired of handling return requests on your own? We can help you out! Our expert-level return request letters can solve your problem in a split second. The purpose of these letters is to:

Inform the merchant of your reasons for returning the product
Tell them if you want a refund or exchange
Add a deadline for the return
Help solve potential arguments down the line

If you find that appealing, here’s what you need to do:

Click on our Item Return Request product
Type in the details about your purchase

Do you need help returning items to other companies? Say no more! Here’s a list of some of our other guides:

Don’t Tolerate Corporate Attitudes—Request What’s Rightfully Yours

DoNotPay is known for being the champion of customer advocacy because we help our users claim what’s rightfully theirs, and we don’t tolerate big corporations taking people’s hard-earned money.

No matter if you want to request a refund, insurance, extended warranty, or compensation from airlines, our AI-powered lawyer will fight for your right.

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Wait! DoNotPay Can Help You in Many Other Ways

DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.

Check out how our app can assist you in:

Getting compensation for victims of crime
Protecting your work from copycats
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Everlane Return Policy—Don’t Ever Let Your Returns Turn the Lane