Learn the Basics of the Allen Edmonds Return Policy

Item Return Request Learn the Basics of the Allen Edmonds Return Policy

The Ins and Outs of the Allen Edmonds Return Policy

When you pay almost $300 for Allen Edmonds shoes and you aren’t content, it is time to learn all about its policy. Whether you have sneakers, a sweater, shirt, or belt that you don’t want, we’ll help you send it back. If you know what to do, you can get your money or exchange the product in no time.

Our guide on the Allen Edmonds return policy will give you the information you need for a successful refund or exchange. Find out what products are returnable, how you can initiate the process, and what tool can help you take care of the refund or exchange in a few minutes.

Getting To Know the Allen Edmonds Return Policy

The U.S. customers will be happy to hear that Allen Edmond offers free returns for both online and in-store purchases. You can send back an item you are dissatisfied with within 90 days of the date on the receipt, as long as it is:


  • Unused
  • Unwashed
  • Accompanied by the packing slip or receipt
  • Not customized

Clearance and seasonal items can also be returned if they meet all the criteria mentioned above. Personalized shoes have a no-cancel, no-return policy.

Allen Edmonds offers you two choices when it comes to returning products:

  • Refund
  • Exchange

The company will reimburse you the full amount minus the shipping and handling costs. If you are returning Factory Second items, you’ll need to pay $25 for the restocking fee.

The staff will review your request within seven to ten business days after your package arrives at the company. If they accept it, you will be refunded to the original form of payment.

How To Return Allen Edmond Items

If your product is eligible for a return, you can start the process. It can be initiated in several ways—including:

Can I Initiate an Allen Edmond Return Via Yes/No
DoNotPay Yes
Website Yes
Email No
Phone No
In person Yes

Allen Edmonds Return Policy for Mail Returns

Purchases made online and in a store can be returned via mail. In case you’re sending an in-store purchase you paid with cash, you should indicate whether you want to receive the refund via check or merchandise credit. Make this note on your return papers.

Get your order ready for shipment by following these steps:

  1. Place the item in its original packaging
  2. Fill out the return form—the original order comes with a packing slip which includes this document
  3. Add the form—which states your reason for return—in the package
  4. Generate the return label on the website

Another way to get the return label is to find your shipping confirmation email, as it contains the link to your UPS postage-paid return label.

If you are an international buyer, mark in the description box on the airway bill “U.S. Goods Returned.” Note that Allen Edmonds isn’t responsible for handling the refund of taxes you paid to the government.

Allen Edmonds Return Policy for In-Person Returns

Anyone who prefers dealing with returns in person can head to the nearest Allen Edmonds store. You can find one by using its Store Locator tool.

The sellers will accept products purchased through the website or in any of their retail centers. Make sure that you have the packing slip or receipt with you.

If you bought your item using QuadPay, you can only return it online. Another solution is to go to a store and ask an associate to pack and send it in your stead.

Allen Edmonds Return Policy for Items Purchased via PayPal

Orders paid with PayPal have certain restrictions. If you want to get a refund, you must send the product via mail. Going to the store will leave you with a single option—receiving store credit in the amount of the purchase.

How To Get In Touch With Allen Edmonds Customer Service

For any inquiries, you can turn to Allen Edmonds customer service agents. You can send them a message by completing the web form or call them at 1-877-817-7615.

Check their work hours for each day of the week in the table below:

Day Work Hours (CST)
Monday 9 a.m.–6 p.m.
Tuesday 9 a.m.–6 p.m.
Wednesday 9 a.m.–6 p.m.
Thursday 9 a.m.–6 p.m.
Friday 9 a.m.–6 p.m.
Saturday 10 a.m.–5 p.m.
Sunday Closed

Do you wish there was a simpler way of taking care of the return nuance? There is—subscribing to DoNotPay. You won’t need to call or message anyone as our nifty app will generate a top-notch return request and get you a free return label.

Get Back Your Money With DoNotPay’s Help

Why deal with the return on your own when DoNotPay can get it over with in a jiffy? Yours is only to make a few taps and wait until you get an email that your problem is solved.

Wonder how it all works? Open your DoNotPay account and:

  1. Click on the Item Return Request feature
  2. Share a few relevant information about your purchase—such as the reason for the return
  3. Include pictures of the product—if applicable

Once you submit the request, we’ll send it to Allen Edmonds along with a special demand that their reps solve it within the set period.

You can use the DoNotPay app for any return procedure. Send your items back hassle-free to world-famous companies, such as:

Zara eBay Steve Madden
REI Adidas Kohl’s
Nordstrom Target Zappos
SHEIN American Eagle Wayfair
Macy’s Ulta Costco
Walmart Sephora Old Navy
ASUS New Balance Coach

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

From helping you enter sweepstakes, decrease your property taxes, and lower your utility bills to assisting you in earning off email or text spammers and robocalls, waiving your college application fees, submitting a college financial aid appeal letter, and getting a refund from any company or airline, we can do it all!

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