Scrubs and Beyond Return Policy Specifics

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Scrubs and Beyond Return Policy Unscrambled

Ordering a clothing item online may seem like a good idea—until you realize the clothes don't fit or have some faults. If you ordered a uniform from Scrubs & Beyond that is faulty, you probably want to return it or get a replacement as soon as possible.

You won't have enough time to go back and forth with customer support, and going through all those steps on companies’ websites is tiresome and complicated. We have reduced the Scrubs and Beyond return policy to the essentials to help you out, and we will also show you a more efficient way to initiate a return request.

All About the Scrubs & Beyond Return Policy

In case you receive an unsatisfactory item from Scrubs & Beyond, the company’s return window is 60 days from the date of receipt. You cannot return the following types of items:

  • Embroidered items
  • Washed items
  • Worn items

An item may be exchanged for a different size or color, as long as it is the same style.

If you use the Scrubs & Beyond return label, the company will subtract $8.95 from the refund for shipment expenses, but in-store returns are charge-free and can be done at any location.

In case you receive the wrong or damaged item, reach out to customer service at or 1-866-972-2849.

For international returns, send an email to or call 1-786-391-4868.

How To Initiate a Scrubs & Beyond Product Return

Based on the Scrubs & Beyond return policy, there’s a limited number of options to start the return process:

Can You Initiate a Return Via:Yes/No
In personNo

Mail Returns

Here’s what steps to follow to start your mail return process online, using the Scrubs & Beyond return label:

  1. Go to the Scrubs & Beyond official website
  2. Click on the Returns section
  3. Click on Start a Return/Exchange
  4. Print the Scrubs & Beyond return label
  5. Pack the product along with the return/exchange form
  6. Leave the package in the mailbox or at the closest FedEx/USPS location

You can also return the item at your own expense. All returns should include a completed return/exchange form and be shipped to the following address:

Scrubs & Beyond – Returns

411 Bussen Underground Rd

St. Louis, MO 63129

You should use a traceable shipping option since you won’t get any credit for unreceived items.

In-Store Returns

To return your purchase in store, you have to visit the nearest Scrubs & Beyond retail location. You can also return online purchases.

In case you misplaced your original receipt, a shop assistant will help you by looking up your order number to check where the item was purchased. For online orders, in case you cannot find a purchase confirmation on your email, you need to contact customer service.

Return Your Uniform in a Couple of Simple Steps With DoNotPay!

All of those steps are time-consuming when you need a new uniform promptly. That is why you should use our AI-powered app and initiate a return request in a flash! Follow these steps:

  1. using any web browser
  2. Find the Return My Purchase feature
  3. Answer a couple of straightforward questions about your purchase
  4. Include photos if relevant for the precise fault description
  5. Submit your request

We create a custom return request letter and send it to the company—having your request in written form will set clear expectations and eliminate potential misunderstandings. DoNotPay will give the company a specific deadline for processing your request!

Our app will also provide you with a prepaid return label for the shipping so that you can get rid of the faulty item free of charge.

Browse through our knowledge base to check out some of our other return policy guides, such as:

What Is the Scrubs & Beyond Refund/Exchange Policy?

The company processes all returns either the same day or the next business day from the receipt of the returned item. It might take up to one week longer for the company to process the request due to a backlog with their carrier. In case an urgent return/exchange is needed, reach out to 1-866-972-2849. It may take additional two or three business days for the credit to reflect on your account.

Shipping and processing expenses do not qualify for refunds. Free shipping is possible only if you’re exchanging for different styles—call 1-866-972-2849 for approval. If you want a completely different product, you can send the order back but pay the shipping fee of $8.95 and place another order to get the desired item.

Request a Refund for the Returned Item With DoNotPay

Don’t waste your time on phone calls and email exchanges with customer support agents. After you return your product, we can also make sure you get a refund in a timely manner by sending a request—follow these steps and get it done within minutes:

  1. Look up the File a Chargeback feature
  2. Select Get Protected
  3. Answer a few questions from our chatbot
  4. Click on Sign and Submit

Has Your Return Request Been Declined? You Don’t Have To Settle

With DoNotPay by your side, you can rest assured that you’ll get what’s rightfully yours. We’ll draw up a refund request letter in your stead and send it to the company in question. If it refuses to cooperate, our app will help you take it to small claims court.

We’ll fill out all the necessary court forms, generate any document you need, get it notarized remotely, and fax it to any recipient of your choice. You’re not alone in your fight for justice!

If you’re dealing with anyone else who’s difficult—be it a creepy stalker, neighbor, coworker, or email or text spammer—you can count on us to safeguard you.

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