ROMWE Return Policy—Fast Returns of Fast Fashion
ROMWE is a clothing website that attracts millions of customers with fashionable items at low prices. Since online shopping isn’t foolproof, there is always a possibility you’ll receive a faulty item.
To help you understand your rights and return an unwanted product without complications, we created this comprehensive guide on the ROMWE return policy.
According to the ROMWE return policy, you can return a defective or damaged product that has been unwashed and unworn. If you purchase a ROMWE item that doesn’t suit you but is otherwise not defective, you will have 60 days to make a return request.
You can return most ROMWE products without problems, but there are some items this retailer considers non-returnable. ROMWE doesn’t accept the following products back:
- Personal and health care items
- Accessories (except bags, mermaid blankets, and scarves)
- Beauty products
You will also not be able to return gifts and items with non-returnable marks.
To return a ROMWE product you don’t want, you should contact their customer care service within 24 hours of the delivery.
When you place your request, you will be able to return items in two ways:
- Via USPS
- Through another mailing service of your choosing
If you want to return a faulty product to ROMWE by USPS, ROMWE grants you the first return label free of charge.
Additional return labels are charged $7.99, which ROMWE deducts from your refund. Because of that, if you are returning multiple items from the same order, you should return them together.
If you wish to return items to ROMWE by another shipping service and at your expense, you should:
- Sign in to your ROMWE account
- Click on My Orders
- Click on Return Item
- Select products you wish to return
- Choose refund method
- Send your package
Whether you return your item via the U.S. Postal Service or any other shipping service, you should ensure it is safely packed.
Preparing a package for the return and making sure all labels are in place is already a time-consuming task. The last thing you want to trouble yourself with is deciphering return policies and placing return requests to proper channels.
To make the entire process less tiring and complicated, turn to DoNotPay. Our app will ensure that placing a return request to ROMWE or any other retailer goes smoothly—all you have to do is:
- Sign up for DoNotPay via any web browser
- Search for the Item Return Request product
- Answer several questions about your ROMWE purchase and add a photo of the item
- Click Submit
When you complete this procedure, we will tailor a return request letter with all the important data for you. Our app will also send the letter to the merchant instead of you. The letter will include the reason for the return and whether you want to receive a refund or replacement.
In case you are sending your package to ROMWE via a service other than USPS, you will have to pay for the shipping label. This is something that DoNotPay can help you avoid. Our app will get you a return label so you can send your return package free of charge.
The ROMWE return policy claims that returns are processed within seven business days after receiving your package. If this doesn’t work for you, do not worry.
DoNotPay can help you make it faster by setting up the end date for them to process your return request.
When ROMWE processes your return, you can expect a refund issued to the ROMWE wallet. You can also request to get a refund to the original payment account.
Due to the situation caused by COVID-19, ROMWE states that the refund process will take an additional 3–5 days.
Unfortunately, you will not get a refund for shipping expenses.
In case ROMWE declines your return request, DoNotPay can assist you with initiating a chargeback. You will have to enter our app and:
- Find the Chargeback Instantly product
- Select Get Protected
- Provide our chatbot with some basic information
- Select Sign and Submit
We understand that some purchases do not go as smoothly as you expected. That is why we do our best to provide you with swift and easy solutions to your shopping problems. DoNotPay can create and send the return request letters to all of these retailers and many others:
The world’s first robot lawyer can help you get your hard-earned money back in several ways. Are you dissatisfied with a product or service you paid for and want to request a refund? Do you want to request a late delivery refund? No problem—DoNotPay will do that in your stead! Do you think that you may have missing money and want to claim it? We can assist you in finding it!
No matter the issue, DoNotPay is your shortcut through bureaucratic hurdles. Our AI-driven app can help you dispute your parking tickets, get refunds and compensation from airlines, cancel any subscription service in a flash, and so much more!
Being your personal AI-powered assistant, DoNotPay can help you get rid of:
Are you sick and tired of big companies not taking their customers seriously? Our app will lend you a helping hand in the process of suing them in small claims court.
Do you want to skip waiting in lines at the DMV, jump the phone queue when reaching customer service, get help with paying your bills, or get copyright protection for your work? Sign up for DoNotPay to complete these tasks and so much more!