The Reformation Return Policy From A to Z

Item Return Request The Reformation Return Policy From A to Z

The Reformation Return Policy Interpreted

Has Reformation sent you the wrong jeans, or is the dress you bought badly torn? Are you worried the company will not accept the return? Our quick guide will show you everything you need to know about the Reformation return policy.

Register for DoNotPay, and we’ll help you initiate the return process in record time!

The Reformation Return Policy Decoded

Reformation allows you to return most items for a full refund or replacement. To start your return request, you must meet the company’s 30-day return deadline. Bear in mind that if you’re late, a representative can still accept the return at their own discretion.

Some items are non-returnable, such as:

  • All jewelry (including necklaces, piercing accessories, etc.)
  • Underwear
  • Eyewear
  • Apothecary items
  • Climate credits
  • Hosiery
  • Items marked as Final Sale
  • Items marked as Non-Returnable

Reformation will also deny a return if your item (or the box it came in) is damaged.

Submitting a Return Request to Reformation

To submit a return request, the Reformation return policy requires you to have the following:

  • Item you are returning
  • Item tags
  • Original packaging

If you meet these criteria, the following table will show you valid methods for initiating your return request:

Return Request Yes/No
Via phone Yes
In person Yes
Via email No
Via DoNotPay Yes

Returning Your Item to Reformation in Person

When returning your item to a Reformation retail store, do the following:

  1. Go to the Reformation website and find the nearest retail store
  2. Bring the item you’re returning along with item tags and your purchase receipt
  3. Visit the retail store and find the store representative
  4. State why you’re returning your item and request a refund or replacement

Sending Your Item Back via Mail

If you want to return your item to Reformation via mail, follow these guidelines:

  1. Log in to your account on the Reformation website
  2. Go to the Returns and Exchanges page
  3. Enter your item’s ZIP code to find your order
  4. Pick the Return option
  5. Print the return label Reformation sends you
  6. Put your item in its original packaging along with the receipt and item tags
  7. Attach the prepaid return label and ship off your item

To get store credit instead of a full refund, select the Instant Refund tool after your press Return. Note that you can use the store credit for online purchases only.

When Will Reformation Issue a Refund for My Item?

Once you have returned your item, you’ll wait 3–4 days for Reformation to process the return. After the company verifies it, you will be refunded to your original payment method in 5–10 business days. If you’re looking for an exchange, either in person or online, Reformation cannot issue a replacement immediately. You’ll have to wait for the company to verify your return request first—the same as when requesting a refund!

Initiate Your Return Request the Easy Way and Get On Board With DoNotPay!

Many retailers use the current COVID-19 crisis as an excuse to slack off and put your return request on hold. Sign up for DoNotPay, and we assure you that won’t happen! DoNotPay is the way to go if you want your return request to be processed in a timely manner!

The easiest way to initiate your return request online is just a few clicks away:

  1. Register for DoNotPay
  2. Select the Return My Purchase tool
  3. State why you wish to return the item

Our easy-to-use app requires only your input to draw up a personalized item return letter and forward it to Reformation without delay! DoNotPay will also set the company a deadline to ensure they process your request on time. We’ll even provide a return shipping label so that you can return the unwanted item free of charge!

If you want to initiate a return request with another company, here’s a table of some other big-shot retailers DoNotPay can also help with:

Target SHEIN Sephora Macy’s
Kohl’s Nordstrom Wayfair eBay
REI Costco Walmart Ulta
T.J.Maxx Zara Adidas Abercrombie & Fitch
PetSmart Michaels Staples Tillys

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