Retrieve Your Item From the Carnival Cruises Lost and Found Office

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Get Your Lost Items From Carnival Cruises Lost and Found With DoNotPay

Searching for something you lost is always a painful task, especially if you’ve forgotten your item on vacation. In such cases, lost and found bins and departments are usually your best bet.

That’s why DoNotPay has prepared a guide to explain everything you need to know about retrieving lost items from the Carnival Cruises Lost and Found office. We’ll provide all the details and show you the most efficient way of finding a lost item, whether it’s your wallet, car keys, or phone. Sign up and retrieve your items in a matter of clicks!

How Does the Carnival Cruise Lost and Found Policy Work?

If you’ve left something behind on your trip with Carnival Cruise Line, you will have to file a claim with the company. You can do so in four ways:

  1. Online
  2. Over the phone
  3. Via email
  4. With DoNotPay

Filing an Online Claim With Carnival Cruise Lost and Found

To file an online claim with the Carnival Cruise Lost and Found department, you have to visit their official website and do the following:

  1. Scroll down to the bottom of the home page
  2. Click on the Post-Cruise Inquiries section
  3. Find Questions About Lost Items tab
  4. Hit Contact Us
  5. Complete the Lost and Found form by entering the following info:
    1. The type of your lost item
    2. Sail date
    3. Date of loss
    4. Ship that you lost the item on
    5. Your booking number
    6. The location where your item was last seen
    7. Your name and surname
    8. Your contact information (e.g., email address and phone number)

Carnival Cruises will send you regular updates via email regarding your lost item. If it’s found, you’ll be able to pick it up or receive it via delivery. Keep in mind that—due to the COVID-19 pandemic—there are delays in returning lost items, so you might have to wait for a while.

Filing a Carnival Cruise Lost Item Claim via Phone

Want to file a Carnival Cruise lost item claim via phone? You can do so by calling the company’s customer service at (800) 845-2599 and:

  • Explaining your problem to the customer care rep
  • Giving a detailed description of your lost item
  • Providing the customer service rep with your contact information

Note that the Carnival Cruise customer service team works from 9:00 a.m to 10:00 p.m on weekdays and from 9:00 a.m. to 6:00 p.m. on weekends.

Filing a Carnival Cruise Lost Item Claim via Email

Don’t feel like spending hours on the phone trying to reach Carnival Cruise customer service agents? You can send them an email at to deal with any issues or file a lost item claim.

Make sure to include all the specifics of your lost item. State when and where you lost it, and provide pictures of it (if you have any) as they can help the Carnival Cruise team identify the item they should keep an eye on.

Bear in mind that the Carnival Cruise customer service support is working with reduced capacity due to the ongoing pandemic and may take some time to respond to your email.

Using DoNotPay To File a Claim With the Carnival Cruise Lost and Found Office

If you don’t want to waste time filing claims, talking to customer service representatives, or writing emails, and let our AI-powered app automatize the process for you. You only need to describe the item or add photos of it and leave everything else to us. We’ll contact Carnival Cruise Line in your stead and then inform you if the item is found.

DoNotPay can also provide assistance with contacting lost and found departments of other companies, such as:

DoNotPay Helps You File a Claim With the Carnival Cruise Lost and Found Department in a Flash

Retrieving a lost item doesn’t have to be a tedious task, provided that you have the right tools! DoNotPay will help you contact Carnival Cruise Line and inquire about your lost item on your behalf. Our app is efficient and simple to use as you only have to follow a few steps:

  1. from your preferred browser
  2. Locate our Find My Lost Items tool
  3. Answer our chatbot’s questions about your item
  4. Attach pictures (if possible)

We’ll process your request swiftly and contact Carnival Cruise for you. In case your item is found, we’ll reach out to you, and you can pick it up or choose to have it delivered.

DoNotPay can also help you locate a cell phone that’s turned off or a lost iPhone that is dead. We can assist you in finding phones from various carriers (e.g., Verizon or T-Mobile) and at numerous places, such as:

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