Get the Lowdown on the Avis Lost and Found Policy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Avis Lost and Found Policy Explained by DoNotPay

Losing your belongings is always stressful, especially if it’s something important, such as a wallet or your car keys. If you forgot something in an Avis car rental but don’t know where to start your search, look no further! DoNotPay will explain everything you need to know about the Avis Lost and Found policy and help you find anything you misplaced in no time. We’ll provide the most convenient solution to make sure the search for your lost items is as effortless as possible!

How To Retrieve Your Items From Avis Lost and Found

If you forgot something in an Avis car rental, you can retrieve it by:

  1. Contacting the Avis customer service
  2. Visiting the Avis Lost and Found website
  3. Heading over to an Avis car rental location

Contacting the Avis Customer Service

You can contact the Avis customer service support in two ways:

  • Via email
  • Via phone

Consult the table below for more details:

Via EmailVia Phone
  1. Write an email containing all the details about your lost item, such as:
    1. Type of the item
    2. Color
    3. Size
    4. Any particularities
  2. Add your contact information
  3. Send the email to custserv@avis.com

Make sure that your email is properly written and contains as much information about your lost item as possible

  1. Dial 800-331-2212
  2. Explain your problem
  3. Describe your lost item in detail
  4. Leave your contact information

Note that you’ll have to wait a while before getting any news about your lost item from Avis customer service support.

Visiting the Avis Lost and Found Website

Want to look for your lost item online? Once you visit the official Avis Lost and Found website, you need to do the following:

  1. Enter the address of the Avis car rental location you visited last or find it in the location directory
  2. Go to the location page
  3. Search for your item in the Lost and Found list that shows:
    1. Item number
    2. Item category
    3. Location
    4. Date it was found

Note that the list is updated on a regular basis and contains the items recovered in the previous 30 days. If your item is on the list, you will have to pick it up within a month of it showing up on the website.

In case you can’t find your item on the list, you will either need to visit an Avis location in person or report the item so that the company’s customer support team can look for it. To do so, click on the Report Now button and:

  1. Enter your contact information, including your:
    1. First and last name
    2. Country
    3. Address
    4. City
    5. ZIP code
    6. Contact phone
    7. Email
  2. Specify the date when you lost the item
  3. Select where you lost the item
  4. Choose the item category (e.g., jewelry, keys, eyewear, etc.)
  5. Answer the questionnaire and provide a detailed description of the item

Heading Over to an Avis Car Rental Location

Do you prefer visiting the Avis car rental location to inquire about your lost item? Use their official locator and visit the nearest Avis branch. Once you’re there, explain your problem to one of their employees and describe your item. You might be asked to provide proof that the item in question is yours, so be sure to bring a receipt of the purchase or a picture (if you have any).

If you don’t want to waste your time going to an Avis rental location in person or navigating their website to find your item, use DoNotPay! We’ll do all the work for you and take your search to another level.

How To Use DoNotPay’s Tool To Contact the Avis Lost and Found Department and Find Your Item

You don’t have to waste ages on the phone with customer service or lose time visiting an Avis location. By subscribing to DoNotPay, you’ll be able to conduct your search for anything you might have forgotten in an Avis vehicle in a matter of clicks. You only need to give us the necessary info and leave the rest to us. Here’s what you need to do:

  1. from your preferred browser
  2. Select our Find My Lost Items tool
  3. Answer our chatbot’s questions regarding your item
  4. Hit Submit

Our AI-powered app will contact the Avis location you last visited and inquire about the item in question. Once your item is found, you’ll be able to choose whether you want to pick it up yourself or have it delivered to your doorstep.

DoNotPay can provide assistance in finding any type of items—including glasses, AirPods, and phones—whether you lost them in an Uber, Carnival Cruise ship, or any other place. We’ll also contact various lost and found locations for you, including:

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