Read DoNotPay’s Breakdown of the Alamo Lost and Found Policy

Find Lost Items Read DoNotPay’s Breakdown of the Alamo Lost and Found Policy

How To Reach the Alamo Lost and Found Department in Your Area and Reclaim Your Lost Item

While forgetting your AirPods in your car is no big deal, the same cannot be said when it’s a rental. If you’ve left an item in an Alamo vehicle, there’s a quick and painless way to get it back. Sign up for DoNotPay and retrieve your missing belongings from the Alamo Lost and Found Department.

What Is the Alamo Lost and Found Policy?

Alamo employees discover abandoned phones, wallets, and even car keys in their vehicles all the time. The rental car service has a streamlined procedure for reclaiming lost items as a result.

Here’s an overview of the Alamo lost and found policy:


  • Items left behind by customers are taken directly to the Alamo Lost and Found Department
  • You have a 60-day window to claim your belongings
  • To successfully retrieve the item, you’ll have to provide some sort of ID (e.g., your driver’s license)
  • The staff disposes of unclaimed items after the designated period
  • All lost items are listed on the Alamo Lost Returns web page
  • The Alamo Lost and Found Department updates the list of recently found items regularly

How To Locate Items Lost in an Alamo Vehicle

You can start the search for your lost item in one of three ways:

  1. Going to the Alamo Lost and Found Department headquarters
  2. Filing an online lost item report
  3. Contacting the customer support team

In-Person Inquiries

The Alamo Lost and Found Department is stationed in Birmingham, Alabama. If you happen to live in the surrounding area, you can inquire about your lost item in person. Go to the following address:

Alamo Rent A Car – Birmingham Airport- BHM

5900 Messer Airport Hwy

Birmingham, Alabama

Make sure to visit the office between 10 a.m. and 4 p.m. from Monday to Friday. You can also contact the Alamo Lost and Found staff at 855-400-0864.

While in-person inquiries are on the table, it’s not the standard procedure for reporting missing items.

How To Submit a Lost Item Report

If you want to collect a lost item from Alamo, the preferred method is to submit an online report. All you have to do is:

  1. Go to the official Alamo Lost Returns portal
  2. Select the rental location
  3. Click to report a missing item
  4. Fill in the form

Alamo currently has several rental locations in Alaska, Hawaii, and the following states in the contiguous U.S:

Alabama Arizona Arkansas California Colorado Connecticut
Florida Georgia Idaho Illinois Indiana Iowa
Kentucky Louisiana Maryland Massachusetts Michigan Minnesota
Mississippi Missouri Nebraska Nevada New Jersey New Mexico
New York North Carolina Ohio Oklahoma Oregon Pennsylvania
South Carolina Tennessee Texas Utah Virginia Washington

To complete the report, you’ll have to provide the following information:

  • Your first and last name
  • Country of residence
  • Your current address (state, city, and ZIP code)
  • Valid email address
  • Phone number where the Alamo Lost and Found staff can reach you
  • The date and time when you lost the item
  • The number of the rental vehicle where you left it—you can find it on your receipt
  • A detailed description of the missing belonging

What if You Can’t Find Your Rental Location on the List?

If the place where you got your Alamo vehicle from isn’t on the list, you’ll have to reach out to the customer support team. The best way to do it is by filling out an online form:

  1. Find the link to the form on the Alamo Lost Returns page
  2. Select Lost Item under Topic
  3. Enter the rental location in the corresponding field
  4. Describe the item as closely as you can in the comment box—focus on any discerning features that might help the Alamo Lost and Found staff to identify it
  5. State your first and last name
  6. Provide contact information (email and phone number)
  7. Put down the number on your Rental Agreement (optional)
  8. Click Submit to forward the information once you fill in all required fields

Use DoNotPay To Contact the Alamo Lost and Found Department and Reunite With Your Belongings

While the 60-day window may seem like plenty of time, it can go by faster than you think. If you don’t want to risk losing your beloved AirPods for good, sign up for DoNotPay.

Our AI-based platform offers a tried method of retrieving your belongings with the Find Lost Items service. Apart from being efficient, the feature is also user-friendly, requiring the following simple steps:

  1. Go to DoNotPay and select our Find Lost Items product
  2. Tell us the exact location where you last saw the item
  3. Write an in-depth description of the object and make sure to include any recognizable features—if possible, provide photos
  4. Give us the date and time when you lost the item

Once you’re done, DoNotPay will reach out to the Alamo Lost and Found Department to initiate the search.

You can rely on DoNotPay to hunt down your missing items wherever you lose them. Check out some of our other guides for retrieving your lost belongings:

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