The Ins and Outs of the Brooklinen Return Policy

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A Comprehensive Guide to the Brooklinen Return Policy

Has Brooklinen delivered you the wrong sheets or uncomfortable bedding? This guide will give you the lowdown on everything you need to know about the Brooklinen return policy.

, and you won’t have to go through the tedious return process on your own!

Everything You Should Know About the Brooklinen Return Policy

The Brooklinen return policy allows you to get a full refund for a purchase you’re dissatisfied with. You can even return used or washed products.

Depending on how you made a purchase, Brooklinen will reimburse you in the original payment method. If you’ve lost the receipt, or if your payment method is no longer valid, the company will give you store credit for the same amount. At present, the company does not offer a replacement for unwanted items.

You can submit a return request for most items bought from Brooklinen, except the following:

  • Gift cards
  • Used candles
  • Used home fragrance
  • Last call products
  • Items marked as Final Sale

Brooklinen Return Policy—How To Start the Return Process

The Brooklinen return policy sets a 365-day deadline for initiating the return process. If you meet this criterion, you can start your return in two ways:

  1. In person
  2. Online

Making a Return Request to Brooklinen Online

If you want to initiate your return online, do the following:

  1. Visit the Brooklinen website
  2. Log in to your account and find your purchase history in the menu
  3. Choose the item you want to return
  4. Use the Start a Return tool
  5. Wait for your order to be processed
  6. Print the prepaid shipping label the company sends you
  7. Place the item(s) in the original packaging along with your receipt
  8. Pack the box and ship it off at any post office

If you’ve made your purchase on Amazon or Zola, you must file the return request on their respective websites. Returns made this way will be liable to those companies’ return deadlines:

CompanyReturn Deadline
Amazon30 days
Zola90 days

Requesting a Return at the Brooklinen Store

This method may not be viable for most customers since Brooklinen has only one permanent retail store in New York. If you still want to return the item to Brooklinen the old-fashioned way, follow these brief guidelines:

  1. Find the company’s retail store at this address:

127 Kent Ave, Brooklyn, NY 11249

  1. Bring your original receipt and any additional purchase documents
  2. Visit the store
  3. Find a Brooklinen employee and return the product

For any purchase you’ve made online, the company requires that you first submit the return request via their website before returning your item to the Brooklinen store.

Return Your Item to Brooklinen the Fast Way With DoNotPay

If you don't feel like going back-and-forth with Brooklinen, DoNotPay is your go-to resource! Subscribe to DoNotPay, and we’ll take away any trouble you may have with the Brooklinen return procedure!

Here’s what our app can do for you:

  • Draw up a personalized return request letter
  • Send the letter to the company on your behalf
  • Set a deadline for the company to ensure they process your request timely
  • Provide you with a free shipping label so you can transport the item free of charge

Initiate your return request the faster way in three easy steps:

  1. Select the Return My Purchase product
  2. Enter the specifics about your return request

If you need help returning your item to another retailer, this table shows some other companies DoNotPay can also help with:

Michaels StoresCostcoSephoraJCPenney
Barnes & NobleHobby LobbyMenardsTarget
eBayREIWalmartOffice Depot

Has Your Return Request Been Declined? You Don’t Have To Settle

With DoNotPay by your side, you can rest assured that you’ll get what’s rightfully yours. We’ll draw up a refund request letter in your stead and send it to the company in question. If it refuses to cooperate, our app will help you take it to small claims court.

We’ll fill out all the necessary court forms, generate any document you need, get it notarized remotely, and fax it to any recipient of your choice. You’re not alone in your fight for justice!

If you’re dealing with anyone else who’s difficult—be it a creepy stalker, neighbor, coworker, or email or text spammer—you can count on us to safeguard you.

Looking for Any Other Type of Assistance?

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