Tory Burch Return Policy—The Know-How

Have you tried returning a Tory Burch product and got turned down? Do you want to come prepared for the next time you file a refund request with this brand?

This guide has your back in either scenario! Find out all there is to know about Tory Burch return policy while we explain how DoNotPay helps you return any purchase!

Understanding the Basics of the Tory Burch Return Policy

Your Tory Burch merchandise will qualify for a return if you meet these three conditions:

1. You must make a return request within 30 days of buying the item
2. The merchandise must be unused/in good-as-new condition
3. You must include the item receipt with the item you’re returning

If you fulfill these fundamental conditions, you can expect your item return request with Tory Burch to be successful. In case your refund request got denied, it likely didn’t check all of these boxes! Tory Burch reserves the right to decline a refund if the returned goods do not meet their requirements.

What Items Are (Not) Covered by the Tory Burch Return Policy?

Apart from the above basic requirements that your item should meet, the company can impose additional conditions, including these from the Tory Burch outlet return policy:

• Final-sale items cannot be returned or exchanged
• Certain outlet, sample-sale, and private-sale items are considered final-sale
• You can return outlet items to outlet stores only within 14 days of receiving them
• You cannot return items bought in-store to the Tory Burch website warehouse
• Items you bought at a department store that sells Tory Burch items can be returned to that store only

How To Return a Tory Burch Purchase

There are several methods of returning your unwanted Tory Burch merchandise:

1. Shipping it by mail
2. Returning it in-store
3. Exchanging the item

Shipping by Mail

Continental U.S. consumers can begin their Tory Burch item return process by visiting the vendor’s Returns page. After entering your order ID and email address, you are faced with two options:

1. Print your prepaid return shipping label yourself and send the item back via a courier service of your choosing
2. Have a courier service print the return label for you when you bring the return package to a courier service location

In-Store Return

Tory Burch items that you bought in-store must also be returned in-store. Bring your invoice or receipt along with your purchased item to any Tory Burch retail location.

Item Exchange

For a free item exchange within the continental U.S., place a new item order on Tory Burch’s eStore or buy a new item at a retail store while following the above procedure for returning the original item—in-store or via mail, respectively.

In case you wish to exchange your item for another pricier item, you must use the same payment method you used when buying the original product to pay for the price difference.

How To Contact Tory Burch Support Agents

For any additional return request clarifications, contact Tory Burch’s customer success team via any of these channels:

• Live chat—8 a.m.–11 p.m. ET, seven days a week
• Phone at (866) 480-8679—8 a.m.–11 p.m. ET, seven days a week
• Text at (201) 231-8679—8 a.m.–11 p.m. ET, seven days a week

When Can You Expect Your Refund?

Once Tory Burch receives your returned item, they will send you an email confirmation. Your refund should arrive within 14 days of this email communication.

The brand will issue the refund in the form of your original payment method or as a gift card. Your account will be credited in one to two billing cycles.

Still Perplexed by the Tory Burch Return Policy? Let DoNotPay Help!

If you’re worried about reliving a bad return request experience, why not let DoNotPay handle the Tory Burch return request for you? In a few steps, you can file a return request with the vendor using our nifty app. All you need to do afterward is pack up the item and send it back!

Here is how to request a return using DoNotPay:

1. Log in to your DoNotPay account
2. Choose the Return My Purchase feature
3. Answer a few chatbot questions
4. Click Submit

DoNotPay’s return request capacities do not end with Tory Burch! You can file an item return/exchange request with any of these vendors—and numerous others:

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