Managing Your Betabrand Returns—What, When, How?
Do you need to deal with a few Betabrand returns? That’s to be expected as not all yoga pants are the right fit or style. Consult our guide to find all the information you need—or, better yet, and keep your inner balance intact.
Understanding the Betabrand Returns Process
The Betabrand return policy details both the terms of eligibility and the process for bringing items back for refunds or exchanges. The following are the basics you need to know:
- Returned clothing must be unworn and unwashed
- Purchases may be brought back up to 60 days from the date of purchase
How To Execute Betabrand Returns—Domestic Customers
Betabrand offers three ways for domestic customers to manage a return. Before selecting a method of return, start the process by following these steps:
- Consult your order history, order confirmation email, ship notice email, or invoice to find your order ID
- Visit the online Return Center
- Enter your order ID (the first nine digits only)
- Input your zip code
- Specify which products you wish to return
- Select the reason for returning the merchandise
- Choose whether you want a refund, 110% store credit, or exchange
- Select your return method
The return instructions will be emailed to you. Once you get them, you can proceed with one of the following three methods.
Returning Items in Person with Happy Returns
Betabrand facilitates a specific in-store return process they call Happy Returns. This method is unique because it does not require any of the following:
- A receipt
- A return label
- A shipping package
To process a refund or exchange through Happy Returns, follow these steps:
- Initiate the process with Betabrand’s online Return Center
- Save the Express QR return code provided by the customer service representative
- Visit a nearby Betabrand location that offers Happy Return service
You should receive an immediate refund or exchange.
Returning Items by Mail
You can also ship your items back to Betabrand. Do so by following these steps:
- Initiate the process with Betabrand’s online Return Center
- Print the provided free return shipping label (available for domestic orders only)
- Pack the merchandise carefully
- Take it to a local shipping drop off center
The company should send a confirmation email with further details shortly.
Returning Products in Person at Betabrand
If you prefer to handle the return directly and have no Happy Returns locations in your area, you can visit the flagship Betabrand location instead. Follow the initial four steps and then take the items you wish to return to 780 Valencia St, San Francisco, CA 94110.
How Do International Returns Work?
The return process for international customers differs slightly from the domestic procedure:
- Betabrand only offers refunds for international purchases
- Merchandise can only be returned by mail
- Customers may ship the items with a carrier of their choice or use a prepaid shipping label provided by Betabrand (the cost of which is deducted from the refund)
How Do Exchanges Work?
If you need to exchange an item, please note that you can only change the size. Betabrand does not offer exchanges for different colors or styles.
How Long Do Betabrand Returns and Exchanges Take To Process?
The timeline for refunds and exchanges on returned Betabrand merchandise differs slightly:
- Refunds—three to ten business days
- Exchanges—up to 14 days
Are There Limitations to the Betabrand Return Policy?
Yes—keep the following considerations in mind when managing your return:
- Betabrand only credits refunds to the original method of payment
- You cannot return worn or washed clothing
- All sales of products on the Last Chance page are final
- Shipping charges are non-refundable
- If you choose store credit in the Online Return center process, you cannot change it to a refund later
Is the Betabrand Return Policy Different for Affirm Purchases?
Yes—Affirm Orders are subject to different terms than other Betabrand products:
- Affirm items cannot be exchanged for store credit
- Betabrand offers refunds as a credit against your loan
- Partial refunds will be credited against the final month’s payment, then the penultimate month’s payment, and will continue in that order until all the credits are used
Expedite Your Betabrand Returns With DoNotPay
Not amused by the idea of going through all the steps listed above? That’s OK because there’s a much simpler method available to you. Let DoNotPay manage the procedure! DoNotPay offers an Item Return Request tool which includes a response deadline feature, ensuring the process is fast and effective.
Follow these steps to initiate your return request:
- Select the Item Return Request tool
- Answer the requisite questions and upload a photo if necessary
- Submit your request
Need help managing returns to other popular retailers? Review our comprehensive guides to save yourself a lot of time and money:
|Guitar Center||Sam's Club||American Eagle|
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