ByOffice Depot Return Policy—Make It Work To Your Advantage
We break down the Office Depot return policy and explain how to make it work in your favor. You can invest some time in returning the products on your own, or you can avoid the hassle and !
Office Depot Return Policy in a Nutshell
The return window for Office Depot merchandise depends on the product. You have a timeframe of 14 to 90 days, depending on the item in question. To return it successfully, you have to meet specific criteria. Check out the details in the table below:
| Category | Return window | Criteria |
| Office supplies | 90 days |
|
| Ink and toner | 30 days |
|
| Technology and electronics | 14 days |
|
| Furniture | 14 days |
|
| Software, CDs, DVDs, and video games | 14 days |
|
| Office Depot brand products | Anytime |
|
| Cleaning, breakroom, and safety | Cannot be returned |
|
| Gift cards, pre-paid & phone cards | Cannot be returned |
|
| Custom-made items | Cannot be returned |
|
How To Return Office Depot Products
You can return Office Depot products in the following ways:
- In person
- By mail
Returning Office Depot Gear in Person
Whether you bought an item in a shop or online, you can return it to any of the 1000+ Office Depot stores. Bring your items to a checkout counter within the appropriate time frame, and you can get a refund or exchange.
How to Return Products by Mail?
To return Office Depot goods by mail, you’ll have to:
- Log in to your account
- Navigate to the Order History page
- Choose the order you want to return and select Return in the upper right corner
- Print a free return label
Once you have a return label, you can drop your item off at any carrier location. Note that you need an online account to process your return or exchange by mail.
Another method for returning your products by mail is with the Office Depot mobile app. Download it from the App Store or Google Play and follow the process.
Can I Return or Exchange Items Without a Receipt?
Yes, but not all. Technology products without a receipt are not eligible for returns. Software, CDs, DVDs, and video games can only be exchanged for an exact item.
Other product categories will be refunded as an Office Depot or OfficeMax return card in the same amount as the lowest retail price during the last 90 days. The items must still be active in the company’s computer system to be refundable.
Office Depot’s return policy states that all returns without an original receipt require valid government identification. The company keeps the right to deny an exchange or return at any time.
How and When Will I Get a Refund?
Refund processing time and type depend on the payment method.
| Payment Method | Refund |
| Cash/Check |
|
| Office Depot/OfficeMax gift card |
|
| Debit card |
|
| Credit card |
|
| Office Depot rewards certificate |
|
| PayPal |
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To get started, you need to:
- Create a
- Select the Item Return Request option
- Answer our chatbot’s questions regarding your purchase
- Attach photos of the product (if applicable)
- Click Submit
We’ll take it from there and ensure you get the desired outcome! DoNotPay has helped customers get what was rightfully theirs from companies, such as:
| Walmart | Ulta | Costco |
| eBay | Nordstrom | Sephora |
| Target | Macy’s | SHEIN |
| Kohl’s | Wayfair | REI |
| Ulta | American Eagle | Ross |
| Guitar Center | Sam's Club | Lulus |
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