Can You Track Your Package Without a Tracking Number by Using Other Information?
Shipping companies create a tracking ID number for each parcel they dispatch and send it to the recipient. While this code may look like another confusing number on the package, using it is the best and quickest way to locate your parcel. The problem arises if the courier fails to send you one or you can’t find it in the sea of other shipping info.
Can you track your package without a tracking number, and what’s the best way to do it? Find the answers in our guide and learn how to pinpoint the location of any parcel by using alternative methods. Besides that, we will show you how to file a complaint in case of a poor or late delivery and get your money back by subscribing to DoNotPay!
At times, the shipper may fail to provide you with the tracking code or send the wrong one. These are common situations, and they can arise for various reasons:
- The company sent a tracking code for a different order by mistake
- There may have been technical issues—the courier’s system for sending shipment notification can experience bugs and glitches
- You have an overstuffed email inbox that prevents the email with the tracking ID from being delivered
- You changed the order details, and the original tracking number became invalid
Before you decide to try out the alternative ways to track your parcel, contact the customer support of the courier in question. If you disclose other shipping information and pass through a security check, the reps may be able to save you time and provide you with the correct tracking number.
Unfortunately, in most cases, entering your name or address into a tracking search field won’t help you track down your parcel. Most couriers need specific information to look for your order. The only way you can use these pieces of information is to contact the sender and ask them to find you in their records using these details. Once the sender locates you in their database, they can provide you with a tracking number since they get it from the courier as well once the package is shipped.
In case your tracking number is wrong or outdated, there may be other shipping details you can use to follow your parcel:
- Reference numbers
- Service notice information—in case the courier has already tried to deliver the package
- Door tag number
- Transportation control number (TCN)
Most U.S. couriers also provide specific online tools or apps that let recipients track their parcels without entering the tracking code. In most situations, the person expecting the parcel should create an account and check out the shipping information for their existing packages. Below is the table that shows some of these services:
If you can’t find other shipment details or you are still experiencing the issue with locating your package, it’s best to get in touch with the courier’s customer care again. Explain the issue, let them know which tracking methods you have tried, and ask them to help you check the status of your order.
The representatives may need some additional information, including the shipping address, your phone number, or the name of the sender. By checking these details in their system, they will be able to tell you where your package is, when it should arrive, and if there are any issues regarding the delivery.
Here’s the table showing the contact details of the most popular U.S. couriers:
Have you just had a dissatisfying experience with the courier responsible for your parcel? We hear you—such situations happen regularly. One of the most common ways to deal with missing, damaged, or late deliveries is to confront the company and discuss the compensation options. Since it can be quite a frustrating and overbearing experience, we created a special service to help you overcome it fast and without dealing with customer care reps!
Our app lets you raise a complaint regarding:
- Late, missing, or damaged FedEx parcels
- Lost, damaged, and delayed USPS packages
- Faulty and late orders from Amazon
The process is simple and doesn’t take more than three minutes—you only need to follow the steps below:
- Open DoNotPay in any web browser
- Go to the Late Delivery Refund section
- Select the courier in charge of the delivery
- Enter your tracking number and other shipping details to help us create a claim for you
By exploring the vast variety of tips in our knowledge base, you can learn how to tackle many other delivery issues, including:
- Damaged eBay orders
- DHL shipments left on hold
- Packages delayed in transit
- Missing and late parcels dispatched by UPS
DoNotPay will help you take care of your item delivery problems and send a delivery refund request in your stead, but we can do so much more along the way. Use our app to find out how you can return an unwanted item to any company or get a refund for any service.
Not only can we clear a path to your rightful refunds, but we can get you the cash that's left on your gift card balance and secure any compensation you deserve. Use our app to get compensation for:
- Poor in-flight Wi-Fi or canceled or delayed flights
- Violent crime expenses
- Spam emails if there's a class action against the sender
- Clinical trials participation
- Workplace discrimination
- Persistent robocalls or robo texts
Many companies start spamming you with unwanted correspondence as soon as you start using their products or services, but our app can put a stop to that. If you use DoNotPay's Burner Phone and Virtual Credit Card products, you'll never have to supply your real info to random companies again. We'll make sure that you can subscribe to any free trial risk-free or cancel a service you don't use in a matter of minutes!
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