Why Is Amazon Delivery So Slow? What To Do if Your Package Is Late

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Why Is Amazon Delivery So Slow? DoNotPay Answers Your Questions and Offers Solutions

If you’re asking why Amazon delivery is so slow, you’ve probably been waiting for a package forever. There are many reasons for late deliveries, but luckily, there are also multiple solutions to the problem.

We will explain the Amazon shipment process and show you how to file a claim for late delivery in a flash with DoNotPay.

What Are the Usual Shipping Times on Amazon?

Before taking any action, you should understand the Amazon shipping times to know whether your package is late or not. The estimated time of arrival depends on the shipping option you choose:

  • Free—your order should arrive within five to eight days
  • Prime—you’re eligible for:
    • Standard shipping (four to five business days)
    • One-day shipping
    • Two-day shipping

Amazon packages usually arrive between 8:00 a.m. and 8:00 p.m. local time, but if you want to determine the shipping time more precisely, go to your Cart and:

  1. Select Proceed to checkout
  2. Enter your shipping address
  3. Choose the shipping speed
  4. Press Continue
  5. Pick a payment method and continue

How To Track Your Amazon Package

When you determine that your Amazon package is late, you should track it down. This will show you whether it's:

  • Still being delivered
  • Been dispatched to the wrong location

Upon shipping your order, Amazon will send you an email with a unique identifier. This number will then be scanned as the parcel passes through destinations, and you will have real-time updates on the whereabouts of your package. To track the parcel, you must:

  1. Sign in to your Amazon account
  2. Go to Your Orders
  3. Choose the order you want to track
  4. Click on Track Package

Why Are Amazon Packages Being Delayed?

Amazon could be late with the delivery because of:

  • COVID-19—Amazon has started prioritizing medical supplies, household items, and other essential goods due to the pandemic
  • Problems in transport—There’s a chance that the label got damaged during the sorting process, which resulted in a failed delivery
  • Weather conditions—If your location is facing bad weather, the courier will have to postpone the delivery
  • Small P.O. box—Your package might not fit the P.O. box, so it has to be returned
  • Reseller timeliness—If you ordered an item from a third-party seller, your delivery might be late because of a non-Amazon issue. In that case, you’ll have to contact the seller. To do so, go to the Order Detail page and click on the Contact Seller button
  • Natural disasters—If your area was hit by a natural disaster recently, your package will probably arrive two to three days after the estimated delivery date

What To Do About a Delayed Amazon Delivery

If your order status says that your package has been delivered, but 48 hours have passed since the expected delivery time and you still haven’t received it, these are the steps to take:

  1. Verify your shipping address
  2. Check if there’s a notice of attempted delivery
  3. See if someone, such as your neighbor or family member, accepted the delivery for you
  4. Search around the delivery location
  5. Check your P.O. box
  6. Ask for a refund if none of the above works

How To Get a Refund From Amazon

You have multiple ways to complain to Amazon regarding late delivery. Here’s a table listing the options and explaining them in detail:

Refund OptionDetails
PhoneCall 00 1 206-922-0880 and explain your issue to Amazon’s customer support representatives, who work around the clock
Amazon websiteUse the chatbot on the Amazon website to report the late delivery or:
  1. Sign in to your Amazon account
  2. Go to Your Orders
  3. Locate your order
  4. Select Problem with order
  5. Click on Request refund
  6. Type in your problem in the text box
  7. Hit Submit
DoNotPay and file a claim in a matter of clicks. You won’t have to waste time dealing with customer support, as we’ll do it for you

How To Use DoNotPay and Get a Refund in No Time

Whether Amazon sent you the wrong item or is late with your delivery, DoNotPay helps file a claim and get your money back without wasting time and nerves! Our Late Delivery Product is simple to use and is the most efficient solution for getting a refund. Here’s how it works:

  1. Choose the Late Delivery Refund product
  2. Select the courier used and provide details about the shipment

We will submit a claim in your stead to the courier’s claims department so you don’t have to deal with customer service representatives or fill out long forms.

DoNotPay also offers handy articles about:

Deal With Companies on Your Terms Using DoNotPay

Claiming late, missed, and damaged item delivery refunds is only one in a sea of services you can get with our app. We can show you how you can:

  • Return products to any company
  • Reach out to their customer service effortlessly
  • Submit a warranty claim for any product
  • Request refunds and chargebacks in a matter of minutes
  • Get cash back from any gift card
  • File an insurance claim for insured mail with any shipping company

As if that were not enough, we can also unsubscribe you from a company's email list, stop any annoying robocalls or robo texts they are bothering you with, and cancel any service or free trial you're unhappy with or are no longer using. Our Free Trial Card and Burner Phone products can help you try out any service without being spammed or auto-charged later on.

What Other Services Can DoNotPay Extend?

DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. If you use our app, you'll have no trouble filing FOIA requests, passing government exams, reducing property taxes, as well as drafting documents and getting them notarized in a single app!

To top it off, we'll also help you claim lost assets, delay bills, locate an inmate, report stalking and harassment, or take anyone to small claims court in any U.S. state.

Want your issue solved now?