How Late Does FedEx Deliver Packages? Find Out With DoNotPay!
Staying up late to receive a FedEx package that never arrives is frustrating. If you believe FedEx delayed your shipment because of negligence, you can report it and get your money back. That process can be tricky, but thankfully, you have DoNotPay by your side.
How late does FedEx deliver packages anyway? We’ll help you learn everything about it, including how you can get your money back with little to no effort.
FedEx has specific delivery times for different services:
|Service||Delivery Days||Delivery Time|
|FedEx Home Delivery||Seven days a week||9 a.m. to 8 p.m.|
|FedEx SameDay City Direct and Priority||Seven days a week||24 hours a day|
|FedEx SameDay City Standard and Economy||Monday to Saturday||7 a.m. to 8 p.m.|
|FedEx Standard Overnight||Monday to Friday||By 4.30 p.m. to U.S. businesses and by 8 p.m. to residences|
|FedEx Priority Overnight||Monday to Friday||By 9 a.m. or 10.30 a.m.|
|FedEx First Overnight||Monday to Friday||By 8.00, 8.30, or 9 a.m. to most areas|
|FedEx 2Day shipping A.M.||Monday to Friday||By 10.30 a.m.|
|FedEx 2Day and FedEx Express Saver||Monday to Friday||By 4.30 p.m. to U.S. businesses and by 8 p.m. to residences|
Is your FedEx package late, or do you think it’s missing? Before you file a complaint, you should learn how to track your package to find out its status.
You might get a message that says that your package is going to arrive by the end of the day. If your package doesn’t arrive by that time, FedEx might reschedule the delivery and notify you via message.
Check out some of the reasons why your FedEx package may be late:
|Recipient absence||If the recipient isn’t there to collect the package, FedEx may leave a delivery attempt notice. With that notice in hand, you can request a new delivery|
|Poor weather||Weather events may keep FedEx employees from delivering a package on time. In a situation like that, FedEx prioritizes the safety of its employees|
|High shipping demand||Peak seasons—such as the holidays—can result in high shipping demand. This puts the delivery system under pressure|
|Misdirections||Misdirections can occur when the address on the package isn’t clear enough|
|Port and airport congestion||Backlogs at ports or airports can cause delays. These can be exacerbated by custom issues caused by irregularities with the package. You should take these into account before filing a delivery complaint|
If your package is late, you can lodge a complaint on your own by:
- Sending a text to 29372 and waiting for an agent call you back
- Calling 1.800.Go.FedEx (1.800.463.3339) and following the voice prompts
If you are looking for a refund for a late package, FedEx offers the following customer service guarantees and rebates:
|Service||Delivery Type||Refund Type|
|FedEx Express U.S.||Standard deliveries inside the U.S.||You can get a full refund for any delay over 60 seconds after the scheduled time. This excludes customs delays for international deliveries|
|FedEx Express International||Airport-to-airport abroad deliveries|
|FedEx Ground||Low-cost deliveries made by truck||You can request a refund if the package doesn’t arrive on the scheduled delivery day|
|FedEx Freight||Delivers shipments over 150 lbs||A no-fee money-back guarantee is included in the service|
Are you wondering what to do when your package doesn’t arrive? Keep in mind that you:
- May be experiencing an unforeseen and unavoidable delay
- Should keep tracking the shipment on the FedEx website
- Can only bank on it being lost after a delay of five days beyond the due delivery date
If you still haven’t gotten the package, but its tracking status says that it arrived, you should file a complaint. FedEx will try to locate your lost package or replace it. You may even be able to file an insurance claim with the company if your package is damaged.
DoNotPay can help you get the fastest service, though—we can assist you in filing a delivery complaint and requesting a refund for your bad delivery from FedEx!
For a company that’s proud of its agility, FedEx offers a long and tiring refund process. Instead of spending hours trying to get a refund for your delayed package, you can leave it in the hands of DoNotPay. Our robot lawyer can save you time and file your delivery complaint and refund request with just a few clicks.
To initiate a refund request, you just need to:
- Sign in to your DoNotPay account
- Find the Late Delivery Refund product
- Select FedEx
- Provide some details
You won’t have to negotiate anything or wait in lines. Our app will submit a complaint and compensation claim to FedEx's claims department.
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