The Nitty-Gritty of the Ace Hardware Return Policy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Discover the Easiest Way To Carry Out the Ace Hardware Return Policy

Returning an Ace Hardware item to a nearby store is a piece of cake, but what if you purchased your product online or are looking for another way to take the item back? In such cases, you should learn the ins and outs of the Ace Hardware return policy and discover how to return the merchandise properly.

That’s where DoNotPay steps in! Our informative guide provides all the relevant details, and our Item Return Request feature can help you return items to Ace Hardware, as well as many other sellers, such as Wayfair and Costco.

The Essentials of the Ace Hardware Return Policy

The company has a 30-day return policy, which means that you need to return your product within 30 days of the purchase date. The Ace item must be unused and in its original packaging. You cannot return all the products, though—the following Ace Hardware items are non-returnable:

  • Gas-powered outdoor equipment if you had put gas or oil in it
  • Clearance items
  • Magnolia paints
  • Gift cards

If you own an Ace Hardware gift card, use DoNotPay to discover if you can return your gift card for cash! Have you already spent a few dollars? No worries—check out our guide to learn how to use the remaining balance.

How To Return the Ace Hardware Item

Ace Hardware suggests that you make the return to the nearest store, but you have another option if you need an alternative—you can ship the merchandise back.

Taking it back to the actual store is usually painless and straightforward. If you cannot bring it back, the first thing you need to do is call Customer Service at 888-827-4223. The agent will inform you of the Ace return policy and explain how to initiate the return request and ship the item to the store.

Be sure to include all the items from the original shipment in your return package, such as:

  • Product instructions
  • Packing receipts
  • Any parts or accessories

If you choose to mail your item to Ace Hardware, you will have to pay shipping charges! The store pays such costs only if the product is damaged or flawed.

Can You Return Any Ace Hardware Product Without a Receipt?

Ace Hardware requires a receipt with any return. If you do not have yours, you might be able to return the product only if you have your transaction ID or credit card slip.

Whether the store will accept your Ace Hardware return without a receipt depends on the store manager. If they do, you will probably get a refund in the form of an in-store credit—this is a common method at many stores, including Lowe’s and Home Depot, Ace Hardware’s competitors.

Can You Initiate a Return Request ViaYes/No
AH WebsiteYes
In PersonYes

Smooth the Path Through the Ace Hardware Return Process—Use DoNotPay!

After receiving a flawed Ace Hardware product and not being able to take it right back, getting into a stressful return procedure must be sheer torture. Fortunately, DoNotPay is here to ease your way out of it! Our app will ensure that your Ace Hardware return process goes effortlessly and without delays—here’s what you need to do:

  1. via any web browser
  2. Click on Item Return Request
  3. Reply to several questions about your purchase
  4. Add photos if necessary
  5. Submit the return request

That is all you have to do! DoNotPay will then use the information you provided to create a return request letter and send it instead of you. The letter will also incorporate a deadline for Ace Hardware so that your request gets reviewed in a timely fashion.

DoNotPay will help you lower your costs, too—we will send you a return label so that you can mail the package back at no charge!

Do Not Waste Your Time—DoNotPay Can Guide You Through Any Return Process

Our straightforward return process is the same even if you wish to make a return to another merchant! DoNotPay covers many companies, and the guides from the list below can introduce you to their return policies:


Received a Non-Functioning Ace Hardware Item? Demand a Refund With DoNotPay!

Our app can take you through a refund process, too! Discover how to request a refund easily with DoNotPay and avoid agonizing phone calls with customer service representatives:

  1. in any web browser
  2. Locate the File a Chargeback feature
  3. Tap Get Protected
  4. Respond to a few questions
  5. Click on Sign and Submit

To discover more about our refund procedure, check out DoNotPay’s guides to the refund policies of companies like IKEA and Redfin.

Is Ace Hardware Unwilling To Cooperate? Ask for Justice With DoNotPay’s Help!

If Ace Hardware has wronged, ill-treated, or overcharged you, our AI Consumer Champion can jump in to help you resolve the issue! Send Demand Letters To the company in small claims court in close cooperation with DoNotPay, which was recognized by the American Bar Association. We can assist you in:

  • Composing a demand letter
  • Collecting the paperwork
  • Filling out the forms
  • Generating a script with the best arguments for court

Returned Your Faulty Item? Discover Other Nifty DoNotPay Products!

Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating documents, notarizing them, and faxing them—DoNotPay can do it all.

Do you think you’re eligible for a victims of crime compensation program? Our app can help you apply for it. Do you want to get revenge on persistent robocalls, report someone for stalking or harassment, or get your noisy neighbors to be quieter? We got your back!

You Don’t Have To Waste Time in Endless Lines

Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! You won’t have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need.

If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.

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