ByTop Hints for Navigating the Kate Spade Return Policy
Did you buy a faulty product from Kate Spade and want to return it? Find out how to do it in this foolproof guide to the Kate Spade return policy!
Don’t fret if your round of shopping went wrong. You can return an unwanted item in just a few clicks—, and we’ll help you submit a return request stress-free!
The Kate Spade New York Return Policy Interpreted
The Kate Spade New York return policy specifically states that all returnable items must be unworn and unused. This applies regardless of whether you want a refund or exchange.
Kate Spade New York allows you to return most products bought online at any of its retail stores.
Non-returnable items include:
- Lighting
- Legwear
- Home fragrances
- Beauty products
- Personalized items
Note that you cannot return items bought from Kate Spade New York By Lenox to a regular Kate Spade New York retail store—you can only return them by mail.
How Do I Return an Item to Kate Spade?
You’ll have to watch out for the return deadline, as Kate Spade New York allows you 30 days from the date of purchase to initiate a return request. If you’ve bought an item on sale, you’ll get a shortened 14-day deadline instead.
If you meet the deadline and your item is returnable, the company will refund you to the original payment method.
This table contains the summary of available methods for making your return request:
| Method | Yes/No |
|---|---|
| Via mail | Yes |
| In person | Yes |
| Via phone | No |
| DoNotPay | Yes |
Bring the Product to a Kate Spade New York Store
If you bought an item at a Kate Spade New York retail store, the company’s policy requires that you also return it in person. To make a return request this way, do as follows:
- Go to the Kate Spade New York website
- Use the Store Locator tool
- Bring your original packaging slip, item hang-tags, and receipt
- Visit the nearest store and find a staff member
- State why you’re returning the item and request a refund or replacement
Kate Spade New York will issue a replacement immediately. If you want a refund, the company will transfer it to your credit card balance within 30 days. Without the original receipt, you can only get store credit to spend on Kate Spade New York merchandise.
Ship Off Your Item by Mail
When returning your item to Kate Spade New York via mail, follow these general guidelines:
- Take your original packaging slip
- Fill out the Returns section on it
- Place your items in the original packaging along with the slip
- Affix the prepaid shipping label you got with the purchase—if you’ve lost the label, contact the company’s customer service at 866-999-5283
- Take your parcel to any post office and ship it off
After Kate Spade New York receives the item, your refund or replacement should arrive within 30 days.
How Can DoNotPay Help Out With the Return Process?
DoNotPay can help you if you’re worried that a company will not uphold its end of the deal. Subscribe to DoNotPay, and we’ll make the return procedure a breeze!
Our Return My Purchase tool can help you by:
- Using your input to create a personalized return request letter
- Sending the letter to the company
- Setting the company a deadline for processing your request
- Giving you a free shipping label
Initiate the return process with us in a few simple steps:
- Choose the Return My Purchase product
- Specify why you’re returning the item
DoNotPay can help you initiate a return request with many other major companies, including:
| Sephora | Samsung | Wayfair | Macy’s |
|---|---|---|---|
| Ulta | Walmart | Costco | REI |
| Nordstrom | Barnes & Noble | SHEIN | American Eagle |
| Target | Old Navy | Kohl’s | eBay |
The Company Doesn’t Want To Refund the Damaged Item? We’ll Help You Get Money in Other Ways
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