A Detailed Guide to the Evike Return Policy

Are you dissatisfied with the Evike airsoft gun or rifle you purchased? Do you want to request a refund but aren't sure how to go about it? Don’t stress because DoNotPay will fill you in on the Evike return policy.

This quick guide answers any questions you might have about the company’s procedure regarding:

• Refunds
• Exchanges
• Replacements

What’s even better, our app can help you return Evike items without unnecessary delays. All you need to do is sign up for our service!

All About the Evike Return Policy

You may return an item to Evike and request a refund or merchandise credit or exchange it for another item within 45 days after delivery. It can be done only if the item is:

• Unused
• Unworn
• Unopened

Products that are not sent back in their original packaging will be denied.

Prepare to pay a 15% restocking fee for non-warranty items, and keep in mind that the cost of shipping will be deducted from the refund.

What if I Receive a Faulty or Damaged Item?

If the item you purchased from Evike has manufacturing defects, the company will repair or replace it within 45 days of the delivery date. Once they receive the item, one of Evike’s technicians will check if it is covered by the manufacturer’s warranty. If it’s not, you’ll have to pay for the repair. The labor rate for the company’s technicians is $35.00 an hour.

If the purchased item arrives damaged, one of the company’s customer service representatives will help you file a claim with the carrier. Keep in mind that, depending on the carrier, this process might take up to ten business days.

How Can I Return an Item to Evike?

If you bought the item via the Evike webshop and want to send it back to the retailer, the first step you need to take is to complete a return request form on the RMA (Return Merchandise Authorization) page. All returns that are missing an RMA number may be rejected.

To complete an RMA request, you will be required to:

1. Enter your:
   1. Order number
   2. First and last name
   3. Email address
   4. Phone number
   5. Shipping address
2. Choose one of the following reasons for returning the item:
   1. Received a wrong item
   2. Purchased an incorrect item
   3. Received a damaged item
   4. Obtained defective merchandise
   5. Paid a repair/upgrade service
   6. Changed your mind
3. Select a return request:
   1. Repair or replacement
   2. Exchange for a different item
   3. Store credit
   4. Refund
   5. Paid repair or upgrade
4. Generate a list of items you wish to return
5. Write a detailed reason for returning the item(s)

If you have trouble submitting the request form, you can email it to rma@evike.com or fax it to (626) 285-8622. For further assistance, you may contact customer support at (626) 286-0360 or mail them at support@evike.com.

For returns, replacements, or exchange of items purchased at an Evike Outpost store, you’ll need to contact your local store.

How Long Until Evike Reviews My Return Request?

A member of Evike’s RMA staff will contact you between one and three business days after receiving the return request to discuss the further procedure.

DoNotPay Enables Hassle-Free Returns

Writing a return request letter can be time-consuming and tedious, which is why most people dread the procedure. If you are one of those people, you’ve come to the right place! DoNotPay will take the load off your back by drafting a personalized return request letter for you.

After you log in to your DoNotPay account, all you need to do is:

1. Look for the Return My Purchase product
2. Provide us with the following info:
   1. Which company you are requesting a return from
   2. What the name of the product you purchased is
   3. Why you want to return it
3. Include photos of the product for proof (if possible)
4. Submit your request

Once you complete the steps, our nifty app will take a mere few minutes to generate a letter and send it to Evike on your behalf. The letter will include a deadline for the response, ensuring your request is processed promptly.

Keep in mind that we will also provide you with a return label so that you can return the item free of charge!

DoNotPay can help you initiate a return with other retailers, such as:

Demand a Refund From Evike With DoNotPay

If you want to request a refund after returning the product, we can help you with that as well.

To get started, log in to your DoNotPay account and take the following steps:

1. Find the File a Chargeback option
2. Click on the Get Protected button
3. Answer a few questions from our chatbot
4. Click on Sign and Submit

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