How To Claim Your Chevy Manufacturer Warranty

Warranty Claims How To Claim Your Chevy Manufacturer Warranty

A Guide to Submitting a Chevy Manufacturer Warranty Claim 

Chevrolet is a car division of the General Motors company. Chevy cars come with a manufacturer warranty, but if you would like additional coverage for your vehicle, you can check out the company’s lifetime powertrain and extended warranties.

Should you need assistance in filing your Chevy or any other warranty claim, DoNotPay can help you file one on your car, home, or any purchased product. 

What Does Chevy Manufacturer Warranty Cover? 

Your new vehicle is accompanied by Chevrolet new car warranty. Chevy New Vehicle Limited Warranty includes repairs caused by material or workmanship defects. 


Chevy new car warranty includes the following warranty coverages:

Warranty Covered Not Covered

Bumper-to-Bumper

  • Three years/36,000 miles
  • Towing, parts, and labor
  • Replacement of defective tires on a prorated adjustment basis
  • Normal tire and wheel damage or wear
  • Regular maintenance and related parts
  • Altered odometer 
  • Third-party externally connected electrical products

Damage caused by:

  • Improper maintenance
  • Environmental conditions
  • Truck bed liners
  • Accidents, alterations, or misuse 
  • Contaminated, improper, or poor-quality fuel
  • Tampering with or altering the vehicle
  • Chemical treatments or aftermarket products 

Powertrain

  • Five years/60,000 miles
  • Parts and components, including the engine, drive systems, transmission/transaxle, transfer case, and diesel components
  • Five years/100,000 miles for certain truck engines and fleet vehicles

Sheet Metal

  • Three years/36,000 miles for corrosion coverage
  • Six years/100,000 miles for rust-through coverage

Emission Control System

Both Federal and California Emissions Control System Warranties:

  • Two years/24,000 miles for cars and light-duty trucks
  • Five years/50,000 miles for vehicles with a Gross Vehicle Weight Rating greater than 8,500 lb
  • Eight years/80,000 miles for the catalytic converter and other parts

For more details, take a look at the Chevrolet New Vehicle Limited Warranty

How Can You File a Chevy Manufacturer Warranty by Yourself?

You can claim Chevy New Vehicle Limited Warranty on your own by choosing one of these options:

  1. Get in touch with a dealer
  2. Call Chevrolet customer assistance center
  3. Send a letter to Chevy customer assistance center

Contact a Chevrolet Dealer

To file Chevrolet manufacturer warranty via a dealership, you should:

  1. Open the dealer locator page
  2. Enter your ZIP code, city, or the dealer’s name
  3. Click on the magnifying glass icon in the right corner
  4. Choose the dealer 

Using the provided contact information, you can either visit the dealership or get in touch with them first to explain your problems and make an appointment.

Dial a Chevy Warranty Phone Number

You can address your warranty-related inquiries to Chevrolet customer assistance by calling them at 1800-222-1020 during the following business hours (EST):

Monday–Saturday

8 a.m.–9 p.m.

For your electric vehicle, reach a Chevy customer representative at 1-877-486-5846.  

Mail Customer Assistance

Another way to get in touch with the Chevrolet customer assistance center is by sending them a letter to the following address:

Chevrolet Customer Assistance Center

P.O. Box 33170

Detroit, MI 48232-5172

When you want to get in touch with a customer assistance representative, you should prepare:

  • Your vehicle identification number (VIN)
  • Dealer name and location
  • Vehicle delivery date and current mileage 

How Can DoNotPay Help Me Claim My Chevy Manufacturer Warranty?

DoNotPay can help you file your Chevy manufacturer warranty claim in a few clicks. Start the process by taking these steps:

  1. Open DoNotPay in any web browser
  2. Select the Claim Warranty feature
  3. Choose Car Warranty 
  4. Opt for Chevy manufacturer warranty, enter the warranty details, and describe the problems you have been having with your vehicle
  5. Click Submit My Claim 

DoNotPay will handle everything else, and you will hear from a Chevrolet or dealer’s customer service representative in due time.

Our app can help you with various car warranty-related issues, such as how to file a claim on your used car, GM extended, or Chevrolet lifetime powertrain warranty

We can also assist you in finding a suitable home warranty by providing home warranty reviews and home warranties in America.

Here is a list of available options you can use to file a Chevy manufacturer warranty claim:

Can You Claim Your Warranty With Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter Yes
In Person Yes
Company Website No

What Happens if Your Chevy Manufacturer Warranty Claim Gets Rejected?

DoNotPay can help you in case your Chevy new car warranty has been rejected. You can start the process in the following way:

  1. Open DoNotPay in your web browser
  2. Choose the Claim Warranty feature
  3. Opt for Appeal a Denied Warranty Claim
  4. Select if you would like to appeal against a claim denied by an extended warranty provider or the manufacturer
  5. Enter details about the Chevy warranty claim that has been denied

After completing these simple steps, DoNotPay will file your appeal, and a Chevrolet or dealer’s customer representative will reach out to you.

Our app can help you file various car warranties, e.g., for your Nissan, Cadillac, or Toyota car. Apart from that, we can help you when a dealer is refusing to cancel your extended warranty

DoNotPay Will Deal With Your Problems

DoNotPay can help you fix loads of issues. Access DoNotPay from a web browser and learn how you can: