Check Your Build-A-Bear Gift Card Balance in a Snap With These Tips

Gift Card Cash Back Check Your Build-A-Bear Gift Card Balance in a Snap With These Tips

Ways To Check the Build-A-Bear Gift Card Balance

What can be more fun than spending your Build-A-Bear gift card credits on a giant teddy bear or buying a toy for your loved one? The answer is—realizing that you still have a few extra bucks left on your card. While these funds can still make a tiny discount for your next purchase, you can also cash them and keep the money.

In this article, we will show you how to check the Build-A-Bear gift card balance and demand the leftover credit with minimal effort!

Build-A-Bear Gift Cards in Brief

Here is some basic information about Build-A-Bear gift cards:


  • The company sells two types of cards—physical (made of plastic) and e-gift cards (sent via email)
  • Each physical card can be loaded with $25, $50, $75, or $100, while you can choose any amount between $10 and $75 for digital cards
  • These gift cards are redeemable in any Build-A-Bear store, partnering Build-A-Bear Workshop locations, and on the company’s online shop
  • You can request a refund for the cards or use them to buy other gift cards from the same company

How To Know How Much Money You Have on a Build-A-Bear Gift Card

If you are unsure about the remaining balance on your gift card, there are four ways to check it:

  1. Online
  2. Via phone
  3. Via an email form
  4. In person

Checking Your Build-A-Bear Gift Card Balance Online

The company’s website has a built-in app that can show you the current value of your card. Here are the steps to follow:

  1. Visit the Build-A-Bear official website
  2. Navigate to the Let Us Help You section and choose Gift Cards
  3. Scroll down to find the Check Gift Card Balance
  4. Provide your gift card number and the security code
  5. Hit Check Balance

Checking Your Build-A-Bear Gift Card Balance Over the Phone

You can also get the information about your gift card balance by proceeding as follows:

  1. Call customer support at (888) 566-4977
  2. Inform the agent that you would like to check the amount on your gift card
  3. Provide them with the necessary details, such as the gift card number
  4. Wait for them to track down your gift card in their database and give you the info you need

The provided phone number is toll-free.

Checking Your Build-A-Bear Gift Card Balance via an Email Form

Build-A-Bear offers an email form you can use for inquiries about gift cards. To use it, do the following:

  1. Choose Contact Us on the homepage of the website
  2. Enter your name and contact details
  3. Choose Gift Cards from the My Question drop-down menu
  4. Write your question
  5. Click on Submit

You should receive a response to the email address you provided in the form.

Checking Your Build-A-Bear Gift Card Balance in Person

Another method you can use is inquiring about your balance in person. Here’s how to do it:

  1. Visit the retailer’s website
  2. Navigate to Stores
  3. Find the nearest Build-A-Bear location by inputting your city, ZIP code, or the full address
  4. Bring your gift card to the store you chose and ask the store manager to swipe the card and check the balance on site
Can I Check the Build-A-Bear Gift Card Balance Via Yes/No
Online Yes
Phone Yes
Mail No
Email Yes
Chat No
In Person Yes

Can You Cash Out the Remaining Money From Your Gift Card?

It’s a little complicated. You are allowed to request reimbursement from the merchant only if you live in one of the 12 locations that have a cash back policy, including:

  • Rhode Island
  • Washington
  • Missouri
  • Massachusetts
  • New Jersey
  • Vermont
  • Connecticut
  • California
  • Oregon
  • Maine
  • Colorado
  • Puerto Rico

Not every remaining amount can be cashed out because there’s a specific law in each state and Puerto Rico proposing the maximum amount you can turn into cash. In California, for example, the limit is $10. In most other locations that approve the cash back option, you can get up to $5 per card.

What Can You Do if Your State Doesn’t Have a Gift Card Cash Back Policy?

Not everything is lost if you live in a state which hasn’t adopted a cash back policy. If you find some extra balance on a used gift card, regardless if it’s a free or standard card, you can:

  • Start using DoNotPay and let our app help you get the remaining money regardless of your location
  • Sell or exchange your gift card online or at designated places
  • Ask the retailer if you can reload the card and keep using it
  • Use the remaining amount when making your next purchase with Build-A-Bear

How Can DoNotPay Help You Turn Your Gift Card Credits Into Cash?

If your state prohibits returning gift cards for cash or you want to avoid contacting customer support, DoNotPay can help you solve the matter the easy way!

We will collect all the necessary details from you, generate a gift card cash back request, and send it to the company—all that in less than five minutes.

Here’s how to start the procedure:

  1. Access DoNotPay and log in to your account
  2. Pick Gift Card Cash Back
  3. Provide our chatbot with a few necessary details—the state you live in, the gift card number, and other basic info

Our app will let you have the rest of the money from your gift card regardless of the state rules. How? It’s simple—we will find the retailer’s location in one of the states with cash back policies and send your request to that branch.

With DoNotPay, you can get the leftover credit from various companies, such as:

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