The Ins and Outs of Samsung Washer Machine Warranty

Warranty Claims The Ins and Outs of Samsung Washer Machine Warranty

Get the Lowdown on Samsung Washer Machine Warranty

Aside from the popular Samsung electronics, such as TVs, SSDs, or cell phones, the company also manufactures home appliances like washing machines. We’ll walk you through your washing machine warranty, its coverage, and hacks on how to claim it!

Does a Samsung Washer Have a 10-year Warranty?

Samsung does offer a ten-year warranty, but not for the entire washing machine. Check out the warranty periods for your Samsung washer:

  • Washing machine & dryer, semi-auto, spin motor & wash—one year
  • Stainless tub part—three years
  • DD motor—ten years

What Does My Samsung Washing Machine Warranty Cover?

Samsung provides a manufacturer warranty for washing machines. Here’s what the warranty covers:

What Is CoveredWhat Is Not Covered

Manufacturing defects in materials or workmanship

  • Filters
  • Valve
  • Cables
  • Buttons
  • Strainers
  • Flexible hose
  • Extension pipes
  • Feed valve joint
  • Casting control knobs
  • Plastic and glass attachments
  • Cosmetic damage
  • Damage caused by unauthorized service or modification
  • Defects caused by misuse, abuse, accidents, or acts of nature

How Can I Get Samsung Washer Warranty Repairs?

If your Samsung washer is under warranty, the company will repair your machine (via in-home service if available), replace it, or issue a refund. Check out your options in terms of filing a warranty claim:

Can You Claim Your Warranty ViaYes/No
DoNotPayYes
PhoneYes
EmailNo
LetterNo
In PersonYes
Live ChatYes

Claim Samsung Washing Machine Warranty via Phone

To request warranty service via phone, you can call Samsung at 1-800-SAMSUNG (1-800-726-7864). Explain the issue you’re having with your washing machine to a customer service rep, and they’ll give you further instructions.

Claim Samsung Washing Machine Warranty in Person

You can go to any Samsung repair center and file a warranty claim in person. To locate the nearest repair centers, follow these instructions:

  1. Go to Samsung’s Locations page
  2. Click on Home Appliances
  3. Tap on Washers
  4. Choose between Front Load and Top Load
  5. Enter your city or ZIP code
  6. Click on Go

You’ll see a map with addresses and phone numbers of the centers in your area.

Claim Samsung Washing Machine Warranty via Live Chat

You can submit your washing machine warranty claim online via live chat. Here’s how to do it:

  1. Visit the Samsung Contact page
  2. Tap on Contact in the bottom-right corner
  3. Click on Message Us
  4. Select Help Me With My Product or Repair Request
  5. Choose Washers and Dryers
  6. Click on Start My Own Repair Request
  7. Follow the link the chatbot sends you
  8. Tap on Start Repair Service
  9. Fill in the form and follow the prompts

Use DoNotPay To Submit Your Samsung Washing Machine Warranty Claim

Submitting a warranty claim—be it for a car, home, or any purchased item—shouldn’t involve so many steps and instructions. DoNotPay is an expert at streamlining tedious processes! 

Check out how to file your Samsung warranty claim with ease:

  1. Visit DoNotPay in a web browser
  2. Select the Claim Warranty feature
  3. Tap on Warranty on a Purchased Item
  4. Enter Samsung and provide the necessary details
  5. Click on Submit

DoNotPay will submit the warranty claim on your behalf. Samsung should get in touch with you and inform you regarding your case and adequate warranty service.

Any more warranty trouble? Even if you need help going about your used-car extended warranty or a dealer refusing to cancel it, we’re well-equipped to help you!

Appeal Your Rejected Warranty Claim With DoNotPay

If Samsung denies your warranty claim, we know what to do! DoNotPay is here to help you appeal your original warranty claim!

Here’s how the process works:

  1. Open DoNotPay in your web browser
  2. Choose the Claim Warranty category
  3. Select Appeal a Denied Warranty Claim
  4. Answer a few questions about your washing machine and warranty claim
  5. Hit Submit

DoNotPay will rely on implied warranty laws and the info about your first claim to compose a strong appeal letter. We’ll send it to Samsung, and you can expect the company to get back to you soon.

Turn to DoNotPay To Wash Inconvenient Tasks Away

Submitting and appealing warranty claims isn’t all we do! Use our app to gain insight into numerous home warranties in the U.S. and read our home warranty reviews if you’re looking for a reliable provider!

DoNotPay can come in handy when dealing with other chores or problems! If your washing machine is eating up too much power, we can show you how to lower your electric bills or get loans to pay them.

Access DoNotPay’s knowledge base from your web browser, and find the best way to:

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