What to Do When Your Venmo Account Gets Suspended

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Appeal Your Unfair Venmo Account Suspension

Venmo is a mobile payment app by PayPal, founded in 2009 as a way for users to transfer money to each other in the USA. If you violate the app's user agreement, you can easily get . Getting suspended isn't pleasant since it takes away the convenience of transferring money.

If you think your account is suspended or banned, you may be wondering how to get unbanned. DoNotPay can help appeal your account suspension by writing a demand letter directly to the company. All you need to do is sign up and let us help you.

Possible Reasons for Getting Banned From Venmo

Venmo has suspended and banned many users from using the app to protect users. If you want to avoid a suspension or a ban, you should follow these documents:

  • Privacy Policy
  • Acceptable Use Policy
  • Consent to Receive Electronic Disclosures

If you violate any user's agreements, the company can easily kick you out of the app. However, you can still seek help under the arbitration clause.

The most common reasons why you may be include:

  • Conducting transactions that involve the sale of controlled substances that can cause health risks to consumers
  • Supporting Ponzi schemes or any other get-rich-quick schemes
  • Conducting transactions that involve cash checking business
  • Sharing personal information of other users
  • Transactions involving activities declared by the government to be fraudulent
  • Conducting transactions that violate copyright trademark
  • Failure to seek approval for transactions that require approval
  • Harass Venmo employees or other users

Types of bans or suspensions on Venmo:

  1. Hold at the transactional or account level- Venmo will put your account on hold for days.
  2. Account limitation- In case of any restricted activities, Venmo will limit your account while conducting an investigation
  3. Permanent ban- Venmo will permanently ban your Venmo account if you fail to follow their rules

Actions Venmo Takes When You Don’t Abide by Their User Agreement

Venmo's user agreement is between you and PayPal, governing how you use the app to make transactions. If you fail to follow Venmo's user agreement, the company has the right to do the following:

  • Update all the inaccurate information you provided
  • Suspend you from accessing either Venmo or PayPal purchase protection or
  • Close suspended accounts
  • Limit your access to any of Venmo's websites or
  • Hold the money in your Venmo account for up to 180 days
  • Report you to the authorities if you have engaged in criminal activities using the app
  • Send Demand Letters To you for damages for the Acceptable Use Policy violation

What to Do if You’re Banned From Venmo

If you have any disputes with Venmo regarding your account suspensions, it is important to reach out to Venmo and get the suspension lifted.

You need to contact Venmo immediately about your suspension through either of the following ways:

  • Venmo app
  • Email
  • Phone call
  • Online
Contact Venmo Via AppYou need to visit the Venmo app and click on the menu icon, then tap on the "get help icon." Choose to chat with us and select connect with a human and start chatting with a live person about your suspended account.
Contact Venmo Via EmailRespond to the email you received about your banned account or reach out via support@venmo.com and raise a dispute about the suspended Venmo account.
Contact Venmo Via PhoneCall the customer representative on 855-812-4430 anytime from Monday to Friday between 10:00 AM and 6:00 PM.
Contact Venmo Via OnlineReach out to Venmo through the Help center and fill out the online form. Ensure you also attach evidence showing that you made no mistake that could warrant a suspension.

If your account has been temporarily suspended due to failed payments, the fastest way to have it unsuspended is by paying the money using your debit card.

If your account has been banned permanently, it may be hard to get it back, so you need to abide by the user's agreement. If you have reached out to the company with no success, you can try to get it unsuspended using DoNotPay.

Get Your Venmo Suspended Account Back With DoNotPay

Dealing with customer care representatives is a tough process. Since the platform has many users, you may be on hold for days or fail to successfully convince them that your suspension wasn't justified.

DoNotPay can legally on your behalf by generating a demand letter and speeding up your request.

All you need to do is:

  1. Log in to your DoNotPay account and locate the Unban My Account product.

  2. Answer a few questions related to your banned account.

  3. Click on the Sign and Submit button.

DoNotPay will quickly generate a customized demand letter and l send it directly to Venmo company. The appeal will contain a two-week deadline for Venmo to respond immediately.

DoNotPay Can Help You Appeal Banned or Suspended Accounts on Any Platform

Payment apps like Venmo have strict user agreements, which must be followed to the letter. If you fail to follow the rules, your account will be suspended or face other serious consequences. The good thing is that if you are in that situation, DoNotPay can help.

DoNotPay can also help you deal with other accounts with strict user agreements. Remember that DoNotPay does not appeal the final decision of the companies which own these accounts.

We can help you with other account bans and suspensions, including:

Playstation suspensionOmegle suspensionYouTube banPinterest suspensionsSteam ban
Uber banXbox suspensionsReddit suspensionInstagram banGoogle suspension
Facebook banTik Tok suspensionBanned from TwitterAmazon suspensionsTinder suspension

And that’s only the beginning.

What Else Can DoNotPay Do?

DoNotPay is a robotic lawyer that helps fight bureaucracies and companies that frustrate users with their tough policies. The app has various features that can help you get the job done in the comfort of your home.

Besides helping you appeal your , DoNotPay can also help:

Sign up today to get started.

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